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    Hotel Emma

    4.5 (351 reviews)
    PriceyHotels
    Open • Open 24 hours

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    Mike P.

    On a previous stop in San Antonio my wife and I fell in love with the story and design of Hotel Emma, so we then made it a point to stay at this fabulous hotel for our upcoming anniversary. I could go on for many paragraphs about how great our stay was at Hotel Emma but I will keep it short as this is something you just need to experience. First off, from checking in to, room service, to drinks in the Library, to our checkout, the staff was fantastic, friendly, and there to assist with absolutely anything you needed or wanted. Even the room service staff was top notch! The rooms were beautiful and well set up for comfort and luxury. Even the bathroom was luxurious and inviting. We enjoyed checking out the Private Library while having cocktails and learning even more about this fascinating building from the new and friendly Concierge. The pool was beautiful, warm and inviting and offered an interesting view from one of the upper floors. The Hotel bar offered some great perks for guest, private upstairs access away from the crowds, top notch service and attention from the staff and the opportunity to spend some time sipping cocktails on the couch in private in an old 28,000 gallon beer finishing tank. Having coffee and pastries on a beautiful outdoor patio in the morning was also another great opportunity. There was close access to many different places in the Peal Brewing square area adjacent to Hotel Emma including a great morning street fair on Sunday. Hotel Emma is the only 5 Star Hotel that we are aware of in Texas and also provided an outstanding Michelien rated restaurant for dinner (separate review). Over all, we can not find one thing we were unhappy with during our stay at Hotel Emma, other than the fact that our stay was far too short. If you are looking for the ultimate in Hotel stays/service, you MUST take some time and come for a stay. We will definitely be returning to Hotel Emma on our next trip to San Antonio.

    Macarons delivered each evening
    Sam P.

    I have been to this property many times to grab a drink at the bar or explore the property but this was my first time staying! It truly is an exceptional property - check in was quick and easy and the room was stunning. It kept the integrity of the original building with exposed concrete walls and floors and beautiful lights and decor. The bathroom is also stunning and the shower is the best hotel shower I have ever encountered with lovely lavender shower gels and lotions. It does however lack counter space which makes it a little difficult to get ready as there is nowhere to place make up etc. Each night there is a traditional turndown service where they bring you fresh water, ice and macarons from the local bakery which is a lovely treat. The hotel also offers free coffee delivered to your room or available in the downstairs library and comes with two tokens for afternoon cocktails! The hotel bar is beautiful with delicious cocktails and bar snacks and the hotel is surrounded by some of the best restaurants in San Antonio at the Pearl. The only reason I did not give it 5 stars is the fact that the room was very noisy and it was difficult to sleep. They provide eye masks and ear plugs at turndown so likely are aware! A lot is unavoidable due to the structure of the hotel - the exposed concrete, high ceilings make everything echo so when guest were passing you could hear every word echo back but the room also had noisy pipes with a running water sounds all evening and a fridge that was so , so loud it made sleep difficult ! That's a deal breaker for me as the one thing I need to do in a hotel especially when there for a work trip - is sleep! Other than that it is a stunning property snd certainly one of the most beautiful properties I have ever stayed in !

    Room
    Carlos J.

    I took my wife here for her birthday weekend. We stayed two nights, checking out around 11am on Sunday. Rooms: Perfect. We got the Terrace River Cellar room with a king bed. The room was immaculate and had just about everything you'd want in a room. There was no coffee machine, but you can have a pot of complimentary coffee delivered in the morning. The balcony was large and lovely; with a fireplace we got to use the last morning we were there on this unseasonably warm January weekend. The room is full of informational brochures/flyers about the local Pearl area, so if you've never been, you'll want to look at these. Concierge: Exceptional. They answered all my questions and even some I didn't ask; plus, they responded to emails in a timely manner. They gave me options to set up the room for birthday surprise. I ordered roses, a fruit tray with Topo Chico, a birthday banner, balloons, and chocolate, etc. I also had turn down service, which was a great touch. It was so nice to come back to the room in the evening, after dinners and drinks on Friday and Saturday nights. If you stay, and aren't sure what you want to do, eat, drink, etc., just ask the concierge team. Staff: Exceptional. Every single employee (front desk, housekeeping, room service, valet, etc.) we encountered at the hotel was the epitome of a welcoming, friendly professional. I can't say enough about that! I highly recommend the hotel tour, which they do twice a day. The bar gets crowded on weekend evenings, but they have little hideaways in the bar reserved for guests to get out of the throngs while remaining in the bar, which is a nice touch. We live in town and go to the Pearl fairly often, but this was our first stay at the hotel; it was a wonderful, fun, memorable weekend. There was nothing that wasn't absolutely on point and perfect. We'll be back.

    Delores L.

    One of the highlights of The Pearl District is Hotel Emma. I walked my friend though Hotel Emma and explained some it's unique history. The hotel has been restored from a 19th-century brewhouse, originally part of the Pearl Brewing Company. The hotel is a convergence of industrial charn and elegant Texas chic. Hotel Emma is named after Emma Koehler, who managed the brewery in 1914 after her husband Otto Koehler was shot in a scandalous love triangle. So the story goes, Otto's mistress was also named Emma. Emma Koehler successfully led the brewery through Prohibition and the Great Depression, making her a noteworthy businesswoman in Texas history. Hotel Emma is known for awards and recognition: 1) Michelin Two-Key Distinction: The only hotel in San Antonio to receive this honor 2) AAA Five Diamond Award: The only hotel in Texas with this designation and 3) Consistently ranked among the top hotels in the U.S. by U.S. News & World Report, TripAdvisor, and Travel + Leisure. In addition, one distinctive part of Hotel Emma is fragrant smell when you enter the hotel...super intoxicating. Southeries, Supper and Sternewirth restaurants are located in Hotel Emma. They also have a market and deli, which you must try the Toffee Krispy treat...my guilty pleasure.

    5.24.2025
    Jenni M.

    Hotel Emma... What a dreamy 5-star hotel. Our first actually - and I am so glad it was this San Antonio destination (May 24-25, 2025). I wanted upscale. No pretentiousness. And to be extremely relaxed. Got all of that plus a lot more! All the employees were friendly, quick and attentive including valet, concierge, turndown staff, library bartender, and security guard who had to let us in from the pool. Lol. Apparently the key cards do not allow access back in even a few minutes before closing time at 10 pm. Our room was amazingly clean. Cool Texas decor. Very comfortable beds. My favorite was the steady, strong stream of hot water in the shower. Best shower ever! Coffee service arrived in just a matter of minutes of my calling for it at around 6:30 AM. Shops. Restaurants. Riverwalk all within short walking distance. I could go on, but my photos say it all. My daughters & I loved Hotel Emma & their charming Texas hospitality!

    Crème Brulee
    Angel H.

    Hotel Emma has very beautiful bar but some seats are only for the hotel guests . It's hard to find seats for the weekends

    Christine D.

    Visited this cute hotel on Labor Day. Great place to visit when it's hot and raining outside: we really came here for the bar which opened at 3pm

    Hotel Emma pool
    Alison P.

    We purchased a day pass for the pool. The check in at the reception was great, very friendly and helpful staff. The girls at the food truck were very nice as well. We were however very disappointed in the food. The oysters on the half shell were lukewarm warm served on a bed of salt but nothing was cold. The elote was very flavorful, watermelon salad was underwhelming, it would have been nice if they had added fresh mint to it, hamachi was good as well. We were over charged by $28 and incorrectly charged for someone else's margaritas but the food truck quickly corrected the mistake when brought to their attention. We would definitely come back for the pool but would not order food.

    Entrance
    Brittney B.

    I love the inside of the hotel bar. It has a very chill vibe with a mix of old world western accents. Very good drinks, I had several espresso martinis!!

    Sitting area for meal at Hotel Emma
    Doug J.

    My family had our Thanksgiving meal there. They had plenty of options and several seating times. 1. Fresh seafood bar was 10/10 2. Salad bar 10/10 3. Meat carving 8/10 4. Vegetable entree 7/10 5. Dessert 7/10 Meat was down graded because the roast/prime rib only came medium rare. Asked for a medium cut for my step son and was unable to cut a selection for him Vegetables were standard green bean casserole (4/10), mashed potatoes, corn bread stuffing, Brussels sprouts (4/10) Surprised that there were not sweet potatoes or some more options. Desserts were pumpkin, apple, pecan, chocolate pies but honestly the flavor and crust were not their finest. Service was good but had to wave down a waiter once or twice. One couple got up to get some more food and the wait staff took their table and prepared it for another group. Coffee, tea and water was complimentary all other drinks like sodas, wine, beer, cocktails were a cash bar outside. I have stayed at the hotel and eaten there and the food was 10/10. I would recommend the Hotel and restaurant but not so much for Thanksgiving meal.

    Outside view of the front of hotel
    Lexy D.

    Traveled through San Antonio today and had to make a stop at Hotel Emma. Stopped and chatted with the ladies in gift shop as well as coffee shop. Staff was extremely friendly and not pretentious for such an upscale hotel. I wanted to walk around the hotel library but it looked like it was reserved for guests-guess thats a good idea or tourists would live in here! Unfortunately we couldn't stay the night but if I am ever in San Antonio for an overnight we will be staying here.

    Popped in to take a few photos (see attached). Everyone was very curious and professional that I interacted with. The library is secured so the photo i took has a glare, sorry I didnt get access, could have been even better!.

    Exterior of Hotel Emma

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    15 days ago

    Paul T. Was absolutely amazing! Highly recommend him. He was quick and gave me such a good drink recommendation.

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    7 months ago

    Super cute! They have live music every Monday night. It's really cozy and they have fireplaces.

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    3 months ago

    Love love love this hotel. My favorite spot in San Antonio. Their lounge is the most beautiful place to kick back and relax.

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    Page 1 of 9

    Ask the Community - Hotel Emma

    Review Highlights - Hotel Emma

    “We've had lovely surprises around every corner, from the drinks in the library to in-room coffee service.”

    Mentioned in 62 reviews

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    $$

    Downtown

    Disclaimer: This review is for their excellent valet service and courtesy EV charging. My hotel did…read morenot offer an EV charger, but the Hyatt Regency was just a block or so away and it popped up in my EV charger Google search. When I got to their valet I explained how I was not staying with them but I needed an overnight charge so that I can make it back to Austin the next morning. They were super nice and helpful and explained how the charger was in use but that it would be freed up soon. They promised to do it for me so I didn't have to worry about waiting on the other vehicle. The next morning my 2020 Nissan LEAF was fully charged and ready to go! Additional disclaimer: I'm not sure what brand they have but I got a sense that it might be a Tesla level 2 charger (AKA "destination charger"). So while my LEAF has a standard J1772 port, I also happen to have a quality NACS to J1772 adapter. So good idea to have one just in case, because I can't verify what type they use. Just a heads up it got my attention when the valet asked me if I had an adapter. Anyway, shout out to the valet staff. I am so sorry I forgot the name of the person who retrieved my car, he was great and when I dropped it off, Armando and Alec were super courteous and helpful as well. I realize valet companies are not part of the hotel, but they are often times your first interaction/impression, and these guys are top notch. One more disclaimer: overnight parking is quite expensive, but it was just a little more than my hotel would have charged me anyway. So while very convenient, this was not cheap.

    What a wonderful experience Personable, helpful staff…read moreQuiet room Comfy beds Great blackout curtains Refrigerator in the room Coffee in the room Fantastic location Absolutely perfect

    The St. Anthony, a Luxury Collection Hotel, San Antonio

    The St. Anthony, a Luxury Collection Hotel, San Antonio

    (369 reviews)

    $$$

    Downtown

    The St. Anthony Hotel is absolutely beautiful, from its elegant surroundings and historic charm to…read moreits luxurious, thoughtfully appointed rooms. What truly distinguishes the hotel, however, is its amazing staff. Everyone makes a genuine effort to ensure that each guest feels welcomed, valued, and thoroughly pampered. The entire experience feels gracious, refined, and special. Five stars without hesitation.

    We are Marriott Platinum Lifetime members. My son is in the Army and was stationed in SA for…read moreseveral years. Hence we stayed at this hotel many times over his time there. And it was my absolute favorite Luxury Hotel by Marriott!! Until.... the last time we stayed there. We booked a room for ourselves and for our son's family. We upgraded both of the rooms with our benefits. I was so excited!! But..... I do not know what wing they put us in but the rooms were in great need of updating. There were stains on the carpet, and on the couch, and lamp shades were broken, curtains torn and and and.... I was embarrassed to have ranted and raved to my son about how amazing this hotel was!!! I shared this experience with the manager and he promised to make it up to us. But that did not happen. I spent months emailing, calling, and attempting to get some resolution for the time spent and $ that I paid, for what I thought was going to be another amazing experience, just to be blown off. Raza was one of my contacts for a minute but then I never heard back from him. The reason I am writing this again and now is because I have been a HUGE Marriott Hotel fan and loyal customer for years and years and over the last few years I have to say....This is becoming the norm!!! It truly saddens me because this was my absolute favorite hotel!! It is so beautiful, and carries so much history and then whoever was on duty just let it fall apart. Im grateful for my "amazing" times there but alas sad the last experience was what it was and most importantly there was never any resolution..... Hopefully things can get back on track for the amazing beautiful St. Anthony that I fell in love with!!

    Hotel Emma - hotels - Updated September 2026

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