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    Hotel Emma

    4.5 (340 reviews)
    PriceyHotels
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    Room
    Carlos J.

    I took my wife here for her birthday weekend. We stayed two nights, checking out around 11am on Sunday. Rooms: Perfect. We got the Terrace River Cellar room with a king bed. The room was immaculate and had just about everything you'd want in a room. There was no coffee machine, but you can have a pot of complimentary coffee delivered in the morning. The balcony was large and lovely; with a fireplace we got to use the last morning we were there on this unseasonably warm January weekend. The room is full of informational brochures/flyers about the local Pearl area, so if you've never been, you'll want to look at these. Concierge: Exceptional. They answered all my questions and even some I didn't ask; plus, they responded to emails in a timely manner. They gave me options to set up the room for birthday surprise. I ordered roses, a fruit tray with Topo Chico, a birthday banner, balloons, and chocolate, etc. I also had turn down service, which was a great touch. It was so nice to come back to the room in the evening, after dinners and drinks on Friday and Saturday nights. If you stay, and aren't sure what you want to do, eat, drink, etc., just ask the concierge team. Staff: Exceptional. Every single employee (front desk, housekeeping, room service, valet, etc.) we encountered at the hotel was the epitome of a welcoming, friendly professional. I can't say enough about that! I highly recommend the hotel tour, which they do twice a day. The bar gets crowded on weekend evenings, but they have little hideaways in the bar reserved for guests to get out of the throngs while remaining in the bar, which is a nice touch. We live in town and go to the Pearl fairly often, but this was our first stay at the hotel; it was a wonderful, fun, memorable weekend. There was nothing that wasn't absolutely on point and perfect. We'll be back.

    Delores L.

    One of the highlights of The Pearl District is Hotel Emma. I walked my friend though Hotel Emma and explained some it's unique history. The hotel has been restored from a 19th-century brewhouse, originally part of the Pearl Brewing Company. The hotel is a convergence of industrial charn and elegant Texas chic. Hotel Emma is named after Emma Koehler, who managed the brewery in 1914 after her husband Otto Koehler was shot in a scandalous love triangle. So the story goes, Otto's mistress was also named Emma. Emma Koehler successfully led the brewery through Prohibition and the Great Depression, making her a noteworthy businesswoman in Texas history. Hotel Emma is known for awards and recognition: 1) Michelin Two-Key Distinction: The only hotel in San Antonio to receive this honor 2) AAA Five Diamond Award: The only hotel in Texas with this designation and 3) Consistently ranked among the top hotels in the U.S. by U.S. News & World Report, TripAdvisor, and Travel + Leisure. In addition, one distinctive part of Hotel Emma is fragrant smell when you enter the hotel...super intoxicating. Southeries, Supper and Sternewirth restaurants are located in Hotel Emma. They also have a market and deli, which you must try the Toffee Krispy treat...my guilty pleasure.

    5.24.2025
    Jenni M.

    Hotel Emma... What a dreamy 5-star hotel. Our first actually - and I am so glad it was this San Antonio destination (May 24-25, 2025). I wanted upscale. No pretentiousness. And to be extremely relaxed. Got all of that plus a lot more! All the employees were friendly, quick and attentive including valet, concierge, turndown staff, library bartender, and security guard who had to let us in from the pool. Lol. Apparently the key cards do not allow access back in even a few minutes before closing time at 10 pm. Our room was amazingly clean. Cool Texas decor. Very comfortable beds. My favorite was the steady, strong stream of hot water in the shower. Best shower ever! Coffee service arrived in just a matter of minutes of my calling for it at around 6:30 AM. Shops. Restaurants. Riverwalk all within short walking distance. I could go on, but my photos say it all. My daughters & I loved Hotel Emma & their charming Texas hospitality!

    Crème Brulee
    Angel H.

    Hotel Emma has very beautiful bar but some seats are only for the hotel guests . It's hard to find seats for the weekends

    Christine D.

    Visited this cute hotel on Labor Day. Great place to visit when it's hot and raining outside: we really came here for the bar which opened at 3pm

    Hotel Emma pool
    Alison P.

    We purchased a day pass for the pool. The check in at the reception was great, very friendly and helpful staff. The girls at the food truck were very nice as well. We were however very disappointed in the food. The oysters on the half shell were lukewarm warm served on a bed of salt but nothing was cold. The elote was very flavorful, watermelon salad was underwhelming, it would have been nice if they had added fresh mint to it, hamachi was good as well. We were over charged by $28 and incorrectly charged for someone else's margaritas but the food truck quickly corrected the mistake when brought to their attention. We would definitely come back for the pool but would not order food.

    Entrance
    Brittney B.

    I love the inside of the hotel bar. It has a very chill vibe with a mix of old world western accents. Very good drinks, I had several espresso martinis!!

    Sitting area for meal at Hotel Emma
    Doug J.

    My family had our Thanksgiving meal there. They had plenty of options and several seating times. 1. Fresh seafood bar was 10/10 2. Salad bar 10/10 3. Meat carving 8/10 4. Vegetable entree 7/10 5. Dessert 7/10 Meat was down graded because the roast/prime rib only came medium rare. Asked for a medium cut for my step son and was unable to cut a selection for him Vegetables were standard green bean casserole (4/10), mashed potatoes, corn bread stuffing, Brussels sprouts (4/10) Surprised that there were not sweet potatoes or some more options. Desserts were pumpkin, apple, pecan, chocolate pies but honestly the flavor and crust were not their finest. Service was good but had to wave down a waiter once or twice. One couple got up to get some more food and the wait staff took their table and prepared it for another group. Coffee, tea and water was complimentary all other drinks like sodas, wine, beer, cocktails were a cash bar outside. I have stayed at the hotel and eaten there and the food was 10/10. I would recommend the Hotel and restaurant but not so much for Thanksgiving meal.

    Outside view of the front of hotel
    Lexy D.

    Traveled through San Antonio today and had to make a stop at Hotel Emma. Stopped and chatted with the ladies in gift shop as well as coffee shop. Staff was extremely friendly and not pretentious for such an upscale hotel. I wanted to walk around the hotel library but it looked like it was reserved for guests-guess thats a good idea or tourists would live in here! Unfortunately we couldn't stay the night but if I am ever in San Antonio for an overnight we will be staying here.

    Exterior of Hotel Emma
    Calista R.

    Such a unique experience! The entire hotel is industrial style with lots of exposed pipe work and concrete, leather furniture and beautiful woodwork, making it so charming and inviting. You don't even need to stay in Hotel Emma to enjoy their lovely bar and the larder to grab some drinks and snacks.

    Bar/lounge
    Rachel K.

    Gorgeous property with a neat historical vibe! Ask staff to tell you the story of the Emmas.

    Gohar K.

    I would have loved to stay here if I had know about this hotel when planning our trip to San Antonio. It is the most beautiful in the area in my opinion. From the moment you walk in til you leave you are in awe. So much character in one place. I loved every detail of the place. We had lunch at their restaurant with my kids and really enjoyed it. I also stopped by the cafe to get iced coffee and snacks for our road trip. The brookies were delicious so was the coffee. Overall it's a great place to stay while in San Antonio. Close to everything in town. Also you see the river right by the hotel. They have a pool as well. Located right at The Pearl.

    From reception peeking in to the lobby!
    Charline N.

    The attention to detail from the time you pull up to valet to the complimentary cocktail in the library!

    Supper Menu

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    Super cute! They have live music every Monday night. It's really cozy and they have fireplaces.

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    Page 1 of 9

    Ask the Community - Hotel Emma

    Review Highlights - Hotel Emma

    We've had lovely surprises around every corner, from the drinks in the library to in-room coffee service.

    Mentioned in 57 reviews

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    Hotel Emma - hotels - Updated May 2026

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