A classic hotel that hasn't aged well. Stuffy, pretentious with basic and traditional amenities…read more Expensive restaurants, slow Wi-Fi, no convenience store, loud banging at 6am (called the front desk with no follow-up). Great location near the subway and central to downtown.

An elegant grande dame located on the central square across from a beautiful garden. We stayed for…read moreone night in mid April in a Superiorto kick off a visit to the Basque Country. Our room on the fifth floor (512) was delightfully large with a nice balcony overlooking the square. In April the 187€ was a steal for this quality and especially given the inclusion of breakfast (23€/pp value AND two free passes to Guggenheim museum-20€ value). Like most historical properties it would be a nice upgrade to have better access to power outlets, but other than that I thought the marble bathroom was a good size and we had more than enough room in which to spread out. The hotel itself is beautiful with rich red carpets on a sweeping grand staircase and an amazing stained glass domed courtyard just off the lobby. The Belle Époque stained glass and other touches add a refined elegance to your stay. The breakfast buffet was included in our room rate and was absolutely outstanding with so many classic basque foods plus anything else you could possibly want from fresh fruit and juice, many pastries and breads and omelette s cooked to order. An amazing feast and not to be missed. Highly recommended

Quiet Clean Hotel steps away from the Museum. They do not…read morehave a bar or room service but the rooms are clean maybe a little posh, with robes and such. Around the corner from nice restaurants and bars. 30 minute walk to old town. There are better old towns in europe... if you are here for the museum, stay here

The Miró was a highlight of our trip to Bilbao. The hotel was beautiful and very well maintained…read more The rooms were clean and comfy and Hubby Steve and I slept south fly. Best part about the hotel, however is the staff. They were friendly, helpful with all our questions and knowledgeable about the area and best places to eat. Highly recommend staying here if you visit Bilbao.

Nice view, terrible service. Booked because the listing claimed parking was available - it is not -…read moreso we had to walk a mile and pay extra. Called 3 times and it rang through before they hung up. Finally got through and they said there was nothing they could do to help me with parking, and they were not willing to cancel the reservation (the only reason I chose this place was for parking). I paid for 2 twin beds and the room only had a single bed - instead of giving us the right room they sent a rollaway bed without asking if that's what I wanted. The food was good, but this is the worst hotel experience I've had since I stayed at "knights inn" in Arizona over a decade.

I'm trying to find negatives about this hotel! None, that I can see! OK, hubby said the pillow is…read moretoo hard! (You can't please everyone, I used both, and I'm comfortable)! Other positives: Overlooking the park. Go there at night! Shades go up & down, remotely. One square (we have 9) window can be opened for fresh air, and it rained, and we're still dry! I love that window! Comfortable enough, beautiful enough, very nicely decorated, designed, quiet, efficient, friendly.

Very nice. Modern. Friendly staff. Late checkout available which was helpful. Beds are…read morecomfortable and rooms were updated and included all amenities. Wonderful shower

The hotel is definitely for business travelers but who cares, it's a great hotel. I stayed with my…read morefriend for vacation and not for business. The place was amazing, still. The hotel was very nice and chic. It was a minimalists dream at best. The room and hotel was very clean. The front desk staff was very friendly and informative especially for someone who only speaks English. If they did not know anything then they would find the answers for me. The only thing I wished is that it had a separate business center with computers and not just one in the lobby. The location was perfect! Close to everything. Do yourself a favor... make sure you book with breakfast .. you will be doing a disservice to yourself if you don't. The breakfast spread is ridiculous!

Great newish addition to Ilunion chain in Bilbao. Very convenient location on top of a bustling…read moretransport hub

Great location and building but this is not a 4 star hotel, it lacks pretty much all the amenities…read moreyou expect in a 4star hotel. No room service, average breakfast, lack of staff... not coming back