The most breathtaking peaceful Hotel. It has the feels of a very charming Inn. If you love…read moreGilmore Girls Show as much as I do it would remind you of Lorelai's Dragonfly Inn. The views surrounding this enchanting hotel is so beautiful. I was here while pregnant and my stay couldn't have gotten any better. The staff was amazing so helpful & kind. I definitely recommend this hotel. Not knowing that the kitchen was closed, I had a pregnancy craving of chocolate swiss ice cream and they were so kind as to fix me a few scoops. This hotel is right on the lake and surrounded by many restaurants.

Such a tranquil place with a stunning lake view. We enjoyed a few draft beers at the port side…read morepatio and had an unforgettable afternoon by the lake.

A cute little mountain inn. The floors in the guest rooms are beautiful bare wood --- there's a…read moreshoe rack to put your boots. Bring sabots or slippers! Bathrooms are on the hall; the place was mostly empty when we stayed, and there was never a line, but there's certainly a limited supply. There's a small children's play room on the first floor, with some pint-size couches and a well-stocked bookshelf covering about 8 languages. The restaurant has some Indian leanings and doesn't serve red meat, but does serve chicken. For both the rooms and the food, service was very friendly but a bit slow --- plan ahead and don't expect to swipe your card and run to the train.

Tasty grilled sausage and bread for 8 CHF... probably one one of the cheaper meals you'll find up…read morehere, with very friendly service from a very friendly swiss guy running the sausage stand (ask him his favorite football team!)...highly recommend!

Had a conference here. The hotel staff I dealt with was very nice, patient and accommodating…read moreplaning the event. The conference lasted a few days and the participants were happy with the accommodations and were very happy with the food. Good breakfast, staff very accommodating..brining out fried eggs and bacon for our American guests. Lunches and Dinners offered a salad bar for meals and the waiters were very attentive. The food is good (no complaints) but if you're looking for off the chart fine dining..then perhaps you'll have a fret. Afterall you're in the mountains! The rooms show the age of the hotel, but the beds were fantastically comfortable and room service good. The spa was nice too. Clean and staff friendly.

Outstanding quality of food, especially the bbq steaks when weather permits, combined with friendly…read moreprofessional service. Highly recommended

So, I'm here in May and asparagus are in! Whatever you do, do not miss Gotthard's Cream of…read moreAsparagus soup! Pricey but worth every penny. Service was flawless.

The beautiful location of this hotel on the shores of Lake of Lucerne is matched only by the…read moreexcellent management and the feeling that you are a special guest. Highly recommended

Amazing property but terrible staff and service. You would think for the price you pay to stay at…read moreone of the best hotels that the staff would be friendlier.