The Hotel Hilton Midtown is an excellent stay for business or leisure…read more Located near Guadalajara Expo and Midtown outdoor shopping it has a lot going for it The service by Edson and the team was professional and genuine. We really appreciated the level of security to the rooms. The aesthetics of the Hilton are stunning. While the restaurants and bars inside weren't occupied when we passed by they were very inviting. Our room was a king room with all the amenities one would expect. The mini fridge was operational which is nice as that isn't always the case. The lighting didn't have any guesswork and the bathroom facilities including the shower head were all luxury level. Whether you're on business or leisure, having access to the Expo, Midtown shopping and the Fresko grocery store makes the Hilton Midtown an excellent stay.

Beautiful hotel with a gorgeous pool! The stay was clean and comfortable. The elevators and room…read morehallways are locked with the access key so it felt very secure. The food was tasty and fresh as well!

What an amazing experience this was. Nothing like I have ever experienced, most definitely…read morerecommend. The views are breathtaking and the glass floor platform is so scary but after a few drinks You forget all about the fact that You are on a glass platform 42 stories high, until You look down The service was over the top amazing and the drinks were great

I am writing to share my experiance regarding my recent stay in Hotel Riu Guadalajara this April…read more While I have previousely considered this Hotel one of the best in the city, I was disappointed by several aspects of my experiences. Specifically, my room rate included mini-bar service, yet was never refilled during my stay. Addotionally, I was disappointted to find that the Mujeres Latina marichi group---one of the Hotel's primary entertainment highlights-- has been replaced by a lower-level performance mariachi. While the stuff members remain very professional and kind I belive these service and management decisions have negatively impacted the overall guest experience. Sincerely, Guiilermo Flores

Recently, my niece and I visited Guadalajara and our favorite part of the visit was our stay at the…read moreQuinta Real Hotel. It may be the most beautiful hotel I've ever seen. It is part of the luxurious Quinta Real brand, which often places their hotel properties in historical buildings. The Guadalajara property was actually built in 1986, but constructed as a traditional colonial-style hacienda on land once owned by the Martinez family. It has been described as an oasis, and that is a perfect impression. When you step inside, you're enclosed by high stone walls, reminiscent of a castle or palazzo, surrounded by lush gardens, birdsong, splashing fountains, antiques, and artwork by artists such as Sergio Bustamante. Breakfast, lunch, and dinner are served in and elegant indoor/outdoor restaurant. Everything is hushed and refined, in direct contrast with the noise and traffic just outside the doors. The very best part of the experience, however, was the impeccable, accommodating, and kind staff. We both felt so pampered, without any sort of stiffness. ours was a truly wonderful stay and we cannot recommend the Quinta Real enough.

The hotel is very clean. The staff are all very nice. The pricing is great. The rooms are spacious…read more Quinta real, give you the Hacienda vibe. There is pool and gym.

We stayed at this hotel and sad to say, it was a disappointment. I have stayed in various AC hotels…read moreand this one does not meet the AC (Mariott) standards. The lobby has no AC, there is no order for checking in and it is not welcoming. We got there a couple of hours before check in and we were told we could leave our luggage and come back later. We came back 1 hr before check in and no one would acknowledge us and when we finally made it through the line, we were told to wait until 3pm, when the 2 people before me and after me were checked in! Had to stand in line again to be checked in and finally got a room. Front end staff are awful, not attentive, friendly or helpful. The room is a bit less than what you expect of an AC but comfortable and ours was clean. The breakfast at the restaurant and the staff made up for the unpleasant welcome. The staff at the pool area were good too. Food was good there as well, but it gets loud since you are right next to the pool and loungers. Location was okay, but not withing walking distance to places. You will need to take and Uber or taxi if you want to venture out. I will not consider this hotel for the future and will find a better location.

Great location, great staff, and comfortable room. The location is ideal for someone who isn't…read moreafraid to walk, explore, and take public transportation or uber. You aren't super close to the center or touristy things, but instead are close to Zapopan and other more authentic experiences. Staff is friendly and helpful. The room has everything we needed, just a better view would be nice.

Loved lighting in the main room. Ambient & not harsh. Also, blackout curtains work well…read more Room compact but not cramped. Loved the coffee shop & shoe shine stand downstairs in the lobby. Loved the restaurants in the "old mansion" nearby. Large, delicious breakfast buffet in the main restaurant. The beds were a bit hard & shower/ toilet lights were too bright... Would love a door on the bathroom area for privacy... especially since doors are glass. Bad placement of mirror across from bathroom in "hallway"... BRIGHT lights in toilet/ shower reflect into eyes of anyone in the first bed. :(

We had the nicest stay here. We had a "master suite" which was lovely, and the service was…read moreexcellent. I especially appreciated how patient and friendly everyone on the staff was considering how little Spanish we were able to muster. In fact, most of them spoke more English than we did Spanish. The restaurant on the 2nd floor is beautiful and the breakfast buffet there is especially fun. We don't plan on staying anywhere else when we're in town.

This is the second time we stay at NH in GDL, and we came back for a reason: great service,…read morebeautiful hotel, and perfect location. Our favorite is the buffet breakfast. It's delicious, with a variety of choices. Samuel, the chef, is super friendly and a great cook. His salsa's is amazing. My father in law loved them! We did too. Highly reecomend this place or at the very least, try the breakfast. Additionally, Ramon from Guest Relations is incredibly helpful. He helped coordinate a car service pick up from the airport, a tour of Tequila (to and from the hotel), and a car rental. It made planning our vacation whole lot easier. I can't thank him enough. This hotel is well located, incredibly clean, has fantastic service, and highly recommended.

This review is just for the evening restaurant. Everything else is great!…read more I've been here two nights and dinner has been terrible the first night I had chicken in mole it was a chicken breast, had two bites and tasted a bit off I looked at the chicken and it was undercooked. I didn't complain just paid for it. The second night I had the tostadas de callo. I've had these many times but what I received was old smelly, squishy callo. I had to complain. They didn't charge me for my plate and service was really bad. Room is great and breakfast are amazing but dinner here I have to say not good at all.

Excellent choice of this hotel in the beautiful historical district close to everything. Very quiet…read morearea, very friendly and helpful staff all around. Great breakfast buffet with wonderful food. Huge rooms, beautiful decor and so close to everything around downtown GDL. and the Cathedral. Plenty of shopping and a plaza around the corner. I recommend this hotel and would definitely stay here again.

This review is past due, but better late than never. My girlfriend booked this place since we were…read morein town and I've always wanted to stay there. We went during Dia De Los Muertos and I highly recommend this place. It's very unfortunate they were doing road construction directly in front of the hotel, but surprisingly that didn't interfere with our stay one bit. Yes, maybe a little of traffic, but what do expect? The rooms were quiet, clean and comfortable. They had a beautiful display of past Mexican icons for Day of the Dead in the lobby. They also had a rooftop pool, but I cannot comment on it since we were pretty busy exploring the town and never made it up there. I would say I would definitely stay here again. Very historical. Very beautiful. Check it out if you're ever in the area.

Amazing Customer Service!Great walking location in Downtown Guadalajara!Oscar was amazing at guest…read moreservices.Thanks for a wonderful experience.

I had a overnight stay and the hotel itself overlooking it is is very nice and seems clean. Staff…read morewas extremely helpful and kind. Although I woke up from my stay with bites all over my body, which I imagine came from bed bugs or something along those lines.

Nice location and easy to get around, but unfortunately the hotel was very disappointing…read more The property is in serious need of maintenance and renovation. It does not look like the photos online and feels very run down. There were several issues throughout the stay, including things that either did not work properly or clearly had not been maintained. The staff was friendly enough, but not attentive or service-focused. The most frustrating part was when they suggested we had broken the toilet, even though the issue was clearly a small leak from the hose connection and the toilet already flushed poorly. It was disappointing and surprising that they tried to blame guests for what seemed like basic maintenance neglect. Based on my experience, I do not understand the high ratings. The positive reviews and photos did not match the reality of this property at all. Be careful before booking. Overall, the location is good, but the facilities and service do not match the expectations set online. At best, this feels like a 2- or 3-star hotel. I would not stay here again and would recommend avoiding it.

Great service and comfortable room Will ask for one off the…read morestreet side next time Heated pool was great for relaxing before my in room massage with Erika who was great Breakfast is not included even though it stated that I. The "old" pamphlet in the rooms Cool decor

The room is great! The staff honored our request and put us in a quiet room on the 7th floor away…read morefrom the elevator. The room has black-out curtains and the bed is extremely comfy. The room also comes with an iron and a full-sized ironing board. It also comes with great breakfast for both of us (chilaquiles, fruits, cereal, waffles, and more). Super-fast wifi here. The downside is that there is no fridge or microwave. They also have a small gym. My only complaint is that the staff's English is not that great but they are very friendly and always try to help us. Getting a taxi can be slow so I suggest that you call an Uber.

Never staying at this hotel again! Definitely would not recommend it for anybody. On the first day…read morewe arrived we felt something bit us and later on that day we saw actual bugs on our bed!! I reported it to the manager- Julio Valdez who was very rude when I brought it to his attention and told me I can just leave (which I did, didn't even give me a refund). There was also problems with the shower, lights, phone, and at midnight there were people being completely loud the walls are super thin. It's as if I stayed at a motel. Don't come to this place, customer service was low grade.