My boyfriend and I stayed here from October 5-8 2019. On the last night of our stay, our room was robbed. That night after dinner we had quickly dropped off our personal belongings in the room before heading to the hotel courtyard for an hour. Feeling tired, we went back to our room where we caught someone in the act of escaping through our bathroom window. My boyfriend made a grab for the intruder, but he managed to escape. The hotel staff seemed apathetic at best and took little action when we frantically called for assistance. It seemed that my boyfriend was the only person springing to action.
After checking the room to see what had been taken, we discovered cash missing from his wallet which was left sitting on the mattress. The hotel staff was unresponsive. They moved us to a different room, but we felt too uncomfortable to stay and booked another hotel nearby.
What was even more unsettling, the next day a hotel staff member, who was present during the incident, had used my personal information from my reservation to find my Instagram account, followed me, and like personal photos. All and all it was a complete violation of our personal safety and privacy. read more