Stayed here for two nights with my family and it was perfect! The staff were incredibly friendly…read moreand helpful. They anticipated every need and had a wealth of knowledge. The location was unbeatable and close to incredible restaurants and shops. Also, the breakfast was the best I've ever had at a hotel. Highly recommend!

Stayed in this beautiful hotel for a week on business, and it was perfect. Service was friend,…read moreattentive, and efficient. I had a single room, but with plenty of room to spread out and work in the evening. The hotel is immediately next door to the funicular, so getting to and from the train station is very easy. It's also in a pedestrian area, within easy walking distance of excellent restaurants and shopping, as well as beautiful sights. The highlight of this hotel was the breakfast - simply the most amazing variety of food and beverages I have ever seen at a hotel.

Friendly staff, awesome location in Lugano. The old-school interior is not my thing, but the hotel…read moreis not trying to be chic. Wish I had brought my tennis stuff to play on their clay court.

Wonderful hotel, excellent service, clean rooms and a beautiful view! We enjoyed our stay!read more

Everything is poor. The shower is dangerous. Service all but absent. Food scant and underwhelming…read more The room hasn't been updated since the 80s. Horrible place. Three nights at high rates, leaves me exasperated. Stay away.

Stayed here for 2 nights in May as part of a group tour…read more Our room was very big and facing the lake with a small balcony. I was very happy with the room and wish we had more time to spend there. There were some chocolates and jellies waiting for us in the room when we checked in which were delightful! The location of the hotel is very conveniently located with a quick walk to the downtown Lugano area with lots of shops and restaurants. We had breakfast included which was buffet style. The first morning we got there early and had a spot outside to enjoy the view. The breakfast itself was just okay. The second day our group was leaving early so they had arranged for an earlier opening for breakfast but when we got there they were still setting up and did not have all the options available. All said, I would consider staying there again if ever back in the area. I understand there are two parts of the hotel and have heard negative things about the other part so would want to make sure I was in a similar lake facing room in the main hotel building.

Great hotel on the lake. My boyfriend and I had a mountain view room on the third floor - spacious,…read moreclean with a little balcony. His mother had a lake view room across the hall - smaller, but with a beautiful view of the lake. Huge balcony! Breakfast was included, basic but filling enough. Breads, croissants, lots of jams and Nutella, some meats, granola, yogurt, boiled eggs, and coffee. We stayed at the end of September, which is off season and when it starts to cool down. Would be amazing in the summer. Can lie out on the dock, take their paddle boat out, and go for a swim. Boat, train and bus stops nearby (walking distance). We even walked to a nearby town Bissone for dinner one night. Great stay! Would come back again!

A short trip thru but what a lovely find. Beautiful older hotel with fabulous dining options,…read moreextremely friendly and hospitable staff and a breathtaking view of Lake Como. Breakfast was extensive and delicious...the bar lounge had wonderful lunch options and the dinner restaurant Raimondi's was absolutely incredible. The hotel manager was always on top of every detail of our trip with a smile. Look forward to visiting again sometime!

The customer experience was impeccable at Villa Flori. The customer service training that the…read moreentire staff must receive was far above and beyond my expectations. The reception staff were all professional, polished but extremely friendly and happy to accommodate any requests that I had. The breakfast serving staff were attentive and paid attention to every little detail. My room rate included breakfast - every single dish was impeccably prepared and presented in the morning buffet. My room was superb - a breathtaking view of the lake and a beautiful room (and an extremely comfortable bed). The entire property was gorgeous beyond words. We were at Lake Como for my son's wedding. The bride and groom stayed in the 2bd/2ba Villa. The views and the entire space was beautiful. The entire property is extremely well maintained with impeccable attention to every detail. I cannot say enough about the overall wonderful experience we had at Villa Flori. If I could give then 10 stars I certainly would! The location and everything about Villa Flori are what dreams are made of!

This review is for the restaurant Veranda as we did not stay in the Villa d'Este hotel…read more We came here for dinner on Friday night along with two other couples. Upon arrival we were told that the men needed to be wearing jackets. I wish that our hotel had told us because my husband had packed one, but luckily the restaurant keeps spare jackets on site for just this situation. The large dining room is incredibly old school with beautiful brass dining chairs laden in blue and yellow striped fabric. When they brought out the wine list I thought it was a joke because it was the size of a dictionary! For dinner I had the beet tartare and the veal filet. The soy marinated tofu was a little bit of an odd flavor combined the beet dish but besides that it was quite good. My husband started with the gnocchi and it may have been the best dish of the night, it was dynamite. In my opinion, my veal filet was better than my husbands beef filet and I also really enjoyed the petite eggplant parmigiana that came with it. Soufflé and ice creams for dessert were a big hit, but I was especially pleased because I asked if they had some dark chocolates off menu and they brought me out a beautiful assortment that tasted as good as they looked. Great restaurant if you are looking for an elegant evening out on the town or an excuse to use the dinner jacket that you packed but thought you wouldn't need.

Wonderful, elegant hotel, but an employee stole purchases I had made to bring home worth $850.00…read more While at dinner Someone made off with Lovely things I bought.

By far one of the best, privately hotels I've ever stayed at in my life. Everything you see on…read moretheir website, is even better in person. The staff is extremely friendly and helpful. The room was pristine. The views from our balcony were unreal. The restaurant was great, the breakfast was great. I will absolutely be coming back here when I stay in Varenna someday again. Make sure you listen to their website when it says to pack light, you really do have to climb up a lot of stairs to get to your room that are very narrow and it is pretty much impossible to do if you have a large suitcase.

The Albergo Milano and the Hotel Du Lac were the Hotels that "got away" during our recent 3 night…read morestay in the Lake Como area. My guess is that Varenna is a magnet for American destination weddings, which probably explains why parts of these Hotels' reservation books were already full, even when we inquired many months in advance. The Albergo Milano is located right in the old town and up. It looks very romantic and complete with killer views from the balcony.

Every room is a suite. Every room has an outdoor space, often with a stunning view of Lake Lugano…read more Every aspect of this hotel is infused with old world charm and the staff are incredibly helpful and kind. It may be a bit isolated, but panoramic views typically require such logistics. But that shouldn't matter. There are several restaurant choices inside. The Havana Deck is a great bar/lounge. There are outdoor spaces to dine and relax. A few things to note, you will pay a fairly high price for this experience. It's a 38 Franc cheeseburger. Is the cheeseburger worth 38 Franc's? Also, no, it's good, it's delicious, it's pretty overpriced. As of the writing of this review, 38 Francs is about $48 USD. But breakfast is included in your stay so, assume you would have paid half of that for breakfast and we're back to even. I've stayed at the Parco 4 or 5 times now. I know the secret pathway from the Paradisio train station up to hotel - this is a must to know if you're traveling by train. Otherwise, you have a long, winding walk to the train station. Go down the the lowest level, hand a left out the stairs, and then exit into a cement stairwell. Walk up that short flight, then walk along the cement sidewalk and slippery wet steps until you can see the train station. Do not fail to take this advice. Walking on the street is a 20-minute effort, the path is 3-minutes max. Sometimes in the morning, on a weekday around 7am, when a large number of guests are getting ready for their workday, the shower will slightly fluctuate from the perfect temperature to slightly too hot, then slightly too cold. But the water pressure is amazing, the towels are always fresh and hung right by the shower, and a quick chill is something people have experienced in Switzerland for quite some time.

Absolutely amazing & sweet hotel! We celebrated our 5th wedding anniversary and I am so glad we…read morechoose this hotel. The service was impeccable and attentive. Very good location. 1 stop from the Lugano Center by bus or train. It comes every 15 minutes, we never waited longer. Also you can have a short walk to the funicular that goes to Mount Salvatore ( for that one you have to pay even with Ticino card). First of all - if you come with big luggage like us - take taxi! One can't rely on public transport because you will have to climb the stairs (approx. 10 floors) and then you come trough the back of hotel were you don't have access without a room key. Our room wasn't ready when we arrived so we went to town and when we came back from the back door we didn't had key and intercom didn't work either. Had to call hotel with a cellphone to open door for us. Rooms are very clean and spacious. We got upgraded to the suit and we had nice panoramic lake of Lugano view. But one can't enjoy patio too much because mosquitos are very brutal there. When we got to our room we had complementary bottle of champagne and greeting card. It was so sweet and welcoming. Our suite room had a complementary coffee and tea. But however water wasn't included. First evening we ran out of water and we went to get water and receptionist sent us to the hotel bar at Cuban place where they sold us Fiji water bottle for 10 francs!! While I discovered later there was a water in mini bar ( inside of the fridge) at the hotel room for half a price. Its funny because when we came to the receptionist the guy ask the same question and she sent both of us to the bar. It kind of disappointed me because 10 franc for water its more than we paid at Michelin Star Restaurant. Also they have water jar in the lobby but only during day time! Next day I just went to refill my bottle there. Hotel has good premises - I enjoyed my time at the pool, sauna and steam room. They also have small gym as well. And few restaurants. cuban bar was very nice with little options for snacks which was perfect because we didn't want to have a big meal that was at main restaurant. Cuban bar has a very nice view of Lugano and great cocktails. We spent there at least 3 evenings enjoying a great view. I highly recommend their salmon gravlax and tartar both were amazing. Also we tried their tasty burgers and they were nice to split it for us. We didn't had breakfast included but last day we were leaving for Milan and decided to take a breakfast which was 35 franc per person. I think it's very expensive for very simple buffet style breakfast. We just had an omelet and coffee each. Another bonus was Ticino card - ASK FOR IT!!! We didn't had to pay for for public transport in Ticino area and we went to Fox town, Lugano center, and funiculars for free! In general - good hotel and decent price with nice pool and restaurants on site. Nice steam room & sauna to relax. And very attentive service. They even left us complementary Swiss dessert day before we check-out to thank us for choosing them. I highly recommend this place and we will definitely consider when we come back!

In line with their slogan un pò di più a little bit more! the Giardino indeed offers not only…read moreeverything you would expect from a five star-hotel, but you will be pleasantly suprised to explore even more. Be it the special welcome drink in combination with a very warm welcome, the proactive suggestions how to get the most from your stay at Lago Maggiore (e.g. by taking a ride with the hotel's own Thömus bikes) or the spa area. All this goes with a superior service - be in the recently renovated rooms or the restaurant and bar. Definitely, one of the best hotels in Switzerland with a very family-like touch. Though not inexpensive, but more than worth the money. We will for sure return for a longer stay.

From the owner: Gerade noch Schweiz, fast schon Italien. In Ascona spürt man Dolce Vita - aber zeitgemäss…read more Nichtstun ist hier möglich, aber keine Pflicht. Genau wie im Hotel Giardino Ascona. Ein frisches Designhotel mit 5 Sternen, dass Erholung am Lago Maggiore neu definiert. Morgens Yoga, abends Yacht. Heute Pool, und morgen Paddeln. Sie bestimmen, was für Sie Erholung ist. Bereit dazu?