Convenient location and readily accessible by train from the airport. Staff is friendly but…read moreprofessional. Common areas are clean, as was my room. Rooms are small but fit for purpose. Not a bad choice for business travel.

Convenient location near to the airport with public transportation nearby…read more Hotel was large, newer and clean. Staff was friendly. Breakfast options were appreciably better than in the US. Fitness center was large and had plenty of equipment.

The hotel was clean - the staff was friendly…read more - food and wine at the restaurant were very tasty. My mom and I shared a burger and the carpaccio and had some red wine and we really enjoyed it. The room was clean and quiet and the mattresses and pillows were clean and comfortable - on the firmer side which I love. I did the online check in and the key cards were ready upon arrival - no need to check in at the counter. Go to the concierge. Negative - This hotel does not have its own parking. Upon arrival I was a bit confused as to where to pull in - big metal gates open for you once you pull up. I initially thought that the parking lot was closed (it says park and ride on the side as well, so I didn't think that was our parking lot.) The daily rate is ca 17€. The hotel can offer discount cards BUT the receptionist in our case said "We have discount cards for the parking. Oh wait. We're out at the moment." I would have rather not known about the parking discount cards then knowing they exist but see not available for us. If you're traveling by train / bus, this hotel is not very close to the stop. You'll have to walk a little bit. So if you have a lot of luggage or kids or you're disabled - take an uber / taxi.

Serious Theft - Be Cautious…read more We stayed one night before flying to Spain. During breakfast, our Tumi bag with laptop, cash, cards, and documents was stolen by a man who distracted us while his accomplice took the bag. This happened inside the hotel restaurant. Only hotel guests or those who pay at the front desk can access the buffet, so it's shocking how easily they got in. Staff nearby seemed unaware or possibly complicit. Security is lacking. Be extremely careful with your belongings. Ernstige Diefstal - Let Goed Op We verbleven één nacht voor onze vlucht naar Spanje. Tijdens het ontbijt werd onze Tumi-tas met laptop, geld, pasjes en documenten gestolen. Een man leidde ons af, terwijl een ander de tas meenam. Dit gebeurde binnen in het hotelrestaurant. Alleen gasten of mensen die zich melden bij de balie mogen erin - hoe kwamen deze dieven binnen? Personeel in de buurt leek onoplettend of mogelijk betrokken. Slechte beveiliging. Laat je spullen niet onbeheerd achter.

Andreas checked us in, acknowledged our Hyatt status, granted us early check in, gave us drink…read morevouchers (for beer or house wine) and booked our airport return shuttle. Got a high floor large king room with sofabed and super spacious bathroom, 2 bottled waters and the most comfortable bed. This hotel has a 24/7 full service bar too. Special thanks to shuttle driver Edgar who works long hours and always offers a friendly smile. Breakfast spread is excellent, hot food: potatoes, bacon, eggs, french toast, all kinds of breads, meat and cheeses, fruits. Service is friendly and efficient. We checked in, napped, took free hotel shuttle back to Schiphol airport to ride the metro train to downtown. 15 minutes and you're in the city center. Roundtrip airport to downtown Amsterdam by metro train is €10 per person. Highly recommended! Thank you Andreas and Edgar for great service!

The Hyatt Place is a great spot to stay close to the airport with a cozy bar, nice restaurant and…read morean expansive breakfast buffet. The room was clean, comfortable and had a couch which was nice for relaxing in addition to the bed. The staff was friendly and answered questions and provided helpful information.

I love the free first come first serve shuttle service Which…read morerun every 30min to 1hr please check the schedule on the shuttle bus board at the airport and if there's issue there is a intercom where you can call your hotel directly. As we arrived waited for the shuttle got on the shuttle very quick. Took 30min or less to the hotel. Got check in right away! The room was clean bedsheets bathroom were clean, shampoo conditioner lotion body wash was provided in big bottles. I also the tub was separate from the shower it was also very clean!!! They also have a playpen ready set up for our baby! They also have a 24hr store for snacks drinks small stuff but card only no cash or charge to the room. The area has a big park if you have enough time to lounge and walk for scenery! We got there late walk a little bit no resto or shop nearby besides a casino which 21 and above only so we dined at the hotel resto Food was ok. If you are not renting a car like us you will have to rely on the shuttle for schedule time pick up which you have to pay for, from hotel to the airport from the airport you can take the bus or train we chose the train which is faster and easier! We scheduled a 7:30a pick up then got dropped off the airport we took the train to the amsterdam central and explored. Left the area around 9:30ish got back to the airport 10mins or less to 10 waited and tried to catch the free shuttle, now this is the tricky part as you this stop has ALL the hotel shuttle it gets crazy when theres a lot of arrivals; the shuttle tend to stop at random area and specific for courtyard due to smaller shuttle it gets full so quick, so be mindful. But they were pretty good, due to the bus got filled with standing people in it the bus called the other shuttle come early instead of 11 They came at 10:30 Due to how busy and i did call we had a baby and we dont want to missed the last shuttle, people were shoving themselves to the bus even tho we were in the front with the stroller. Overall it was a great 2 night experience location worked good for us and for what we wanted to see. Definitely will stay again if we do comeback

We were on our way back to the states and we wanted to be close to the airport for our flight on…read morethe following day. Though you can see the runways and control tower it is actually a 15 minute drive - still pretty close. On the outside it doesn't look like the typical US Courtyard but the rooms while European are similar to what you'd find in the US. The staff was friendly and helped us arrange the airport shuttle for the next day (it was easy to use and a good value). They also had e-bikes to rent so we did since we had all afternoon to kill. This hotel is adjacent to a very large park that is quite nice. Another big plus is that we were able to get into our room just a bit after noon. The room was comfortable, clean and quiet. We skipped the breakfast since it was 22 euros - ouch! Given the price of hotels in Amsterdam this one was not too bad. Overall a good stay.

When I first arrived, I wasn't really impressed. I had booked through a discount travel site,…read morerather than through the Best Western site, so I suppose I shouldn't have been surprised to be put on a floor which was under renovation. But it was the off-season, so the hotel can't have been anywhere near full, so it seemed to me a bit short-sighted of the desk clerk to squander the opportunity to try to woo a customer into preferring Best Western from now on. The room was also considerably more "bare" than most hotels in this price range, and even other Best Westerns: there's a closet, but no door on it, there are a few shelves, but no drawers anywhere in the room (not even in the bedside tables, which are essentially boxes), nor hooks on the bathroom door. The only concessions to the fact that travellers might have clothes or other possessions were a few shelves, the open closet, and a folding suitcase stand. The furniture is all new, so at first I thought that this was just an example of minimalism run amok, but as I was packing up in the morning, I realised that there's method to the madness: with all of my possessions in plain sight, there wasn't much chance of me leaving any of my possessions behind. (Once, a hotel sent us something we left behind on one trip via courier and C.O.D. The courier fee ended up being more than the item was worth.) And, especially since it's an airport hotel, I suspect that most of their business is aircrew (there's a separate lounge for aircrew) and people with overnight layovers (as I did), so with a good percentage of their clientele only there for one night at a time, there's probably not much point in encouraging guests to unpack their bags and turn the room into a home away from home. That said, there were a couple of very nice touches: in my room, there was a wall mural showing three of the aircraft from the 1953 London to Christchurch air race (with a KLM DC-6 in the middle of the photo), which could be lit up from below by a wall switch. Having the wall lit from below, rather than above, meant that the lights weren't glaring into my eyes while I was on the bed. There was no bathtub, but the shower enclosure was set into a nook so I didn't need to fiddle with glass doors to get in or out, or wrestle with a shower curtain clinging to me. There is a free shuttle bus from the hotel shuttle stand at Schipol Airport. The bus operates between 6:00 am and 11:00 pm, and runs every ten minutes during the tourist season, and every half hour on the off season. The trip only takes about 7 minutes, because the hotel is pretty close to the southwest end of runway 2 (06/24). I could actually walk it, but I wouldn't want to do that walk with a suitcase (or in the rain). There is a bus stop just a little ways up Kruisweg where you can either catch the 341 bus to Hoofddorp Centrum, or go up to the elevated track and catch the 300 bus to Haarlem or Amsterdam. There is a restaurant, but I didn't try it out. There's a Mcdonald's next door, or a bunch of eating choices in Hoofddorp, Schipol, Amsterdam, or Haarlem. Overall, it was satisfactory for a one-night stopover on a business trip, but not the kind of place I'd take my wife for a romantic getaway.

We stayed two nights. The price is reasonable and the free shuttle to the airport is a plus. We…read moretook the shuttle to the airport for the day and returned. Nice. The breakfast is 6-9:30 am. It's a traditional European breakfast that we have encountered our three weeks in Netherlands. But this place has a cook to make your eggs in the morning How delightful. The room is a nice size with two chairs and a desk like counter. The lighting in the room is not bright at all even when with the lighting above the beds is on. There were two sinks in our bathroom one plugged and did not empty over night. It got fixed while we were out for the day. But our keys did not work the second day and we needed to stand in line to get new ones. These are small issues that can be resolved so I would stay here again.

I loved this hotel! After a super long day of traveling and sightseeing. I wanted to get to my…read moreroom for a hot shower and relax. Room was small but that's normal for a lot of these places. It was very clean. Shower was great, clean , hot water and good pressure. Bed was small but soft and comfortable and exactly what I needed for a well rested night! Elevator was right outside my door, but hardly ever used by any other guests. I never had to wait. Nice hotel bar , with plenty of room and a nice self of beers to enjoy.

The check in process was seamless. The young woman at the front desk was polite and professional…read more Check out was just as seamless. My room was immaculate. REALLY immaculate. I slept comfortably. Yes, there could be more amenities like a hotel luggage stand, bowl brush, a better hairdryer, but I survived.

It has a free shuttle to the airport. The breakfast is excellent. The rooms were very nice and…read morethere are inexpensive places to eat nearby if you don't want to spend money on a restaurant, as well as a convenience store. Also, there is a nice echo park nearby if you want to go for a nice walk. It's only about a 10 minute train ride to get to Central Amsterdam.

Our room was very clean, housekeeping was excellent and the restaurant was wonderful. Our server…read morewas top notch. He was taking care of the entire restaurant and very cheerful and efficient. This is the perfect place to stay before flying. The shuttle was full so they took my husband and I separately to make sure we would make our flight on time.

Not a 4 star hotel!!!…read more The place is run down, lacking cleanness and amenities that a 4* property should have and then some. Have a look at the coffee cups provided in the room. The toilet sign made me question what country I was in... Under a guise of saving the environment they cut service and amenities: No bottled water. No daily room service. No washcloths or bath matt. No shampoo or hair conditioner. Insulting message on the coffee mugs. The breakfast selection is poor and not as pictured.

Overall 3 stars, but I would like to rate each and every service they had according to what I seen…read morefor 4 days stay here, Room size and quality of bed and accommodations 4 stars, medium size room Breakfast should get a 5 stars accept for the flies which are roaming the food area I snapped a pic of it below. I will give breakfast one star due to that, otherwise their should have been a 5 star class. Transportation 4 stars shuttle bus every half hour and to have your own car is best. Overall hotel deserve a high 3 stars grade.

Service at the front desk was good, friendly and helpful. The rooms are very uncomfortable and…read moresparse. We had a shower clogging (no door so the water just runs out). We called but no one came so our showers were very fast. Breakfast is not good. The airport shuttle is convenient. Overall, stay here if you are desperate but otherwise consider other options.

This hotel is a good option for a place to stay near Schipol. There are several positive aspects. I…read morehave stayed at seven or eight different hotels now in the Schipol vicinity and this one ranks in good standing. I have stayed here three times now. The positives start with location. There is a shuttle available, which takes just a few minutes to get from the airport to the facility. However, the train station is a 15-minute walk. With a five-minute train ride and five or ten minutes between trains, this is my preferred means of getting to the hotel barring horrible weather. I also like the fact that village-centre Hoofddorp is an easy 15-minute walk down Kruiseweg. There are many good restaurants and other commercial opportunities there. The lobby for this hotel is actually quite lovely, with vertical spaciousness and an interesting staircase. They had it nicely decorated for Christmas on my last visit. The check-in and check-out experiences have always been easy and without complications. The staff are generally easily engaged and pleasant. I have always found the rooms here to be spacious, particularly by European standards, and quite comfortable. The work areas are serviceable and the bathrooms are maneuverable. My bed has always been comfortable here and the surroundings quiet, such that I have able to sleep well. The WiFi has been functional with no problems that I can ever recall. The entertainment system offers a variety of choices, with many in English. They have an executive lounge on the top level (5F) with a room-wide window that facilitates a lovely view of the surrounding area. There is a happy hour that could be used for a (very) light dinner if you wish and the drink offerings are complete. The lounge is moderate-sized but I have never found it to be overcrowded. The room rates here will vary significantly. I have paid up to a €110 or so and have passed on this hotel at times when it has been significantly higher. This last stay was only €76, which was an incredibly good bargain. There are a couple of negatives about this hotel. One is the fact that the shuttle runs with less frequency than I'd like. But since there is an alternative with the train, it is not debilitating. The biggest issue for me is the breakfast. I have a long-running criticism of IHG because they offer Spire members no perks of this sort at their premium hotels (or they are inconsistent). As a Hilton Diamond member and Marriott Platinum member, breakfast is free for me at their premium brands. Not so with IHG, even if I do stay 50 nights per year at their facilities. This makes a difference in my choice of places to book, especially when breakfast is €22 as it is here (even if I had pre-booked the appropriate rate). Overall, this hotel is actually a rather good choice if you need a place near Schipol the night before a flight, or the day of arrival. The facility is good, the location works well and the rooms are very serviceable. The rates are good, even though the breakfast is a bit expensive. This place is worth considering if you need a hotel in the area.