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    Hotel 620

    5.0 (1 review)
    Open Open 24 hours

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    SpringHill Suites by Marriott Hagerstown

    SpringHill Suites by Marriott Hagerstown

    (27 reviews)

    $$

    We stayed one night November 2025. What a dump!!!!…read more We were given a handicapped room - WHY? IT WAS HORRIBLE. The carpet was soaking wet, the couch (label was West Elm) was like sitting on bench of buckboard, a tiny, tiny sink, tiny microwave, dirty, poorly laid out, window that was left crooked and open so impossible to close, bad layout. There was nothing good about the experience. I called the hotel to book and was quoted a different price than online (cheaper) but charged the more expensive online price. Even my cat was offended. Last time I want to stay in a Marriott property. Run, don't walk, to Candlewood, Hampton Inn, I think the Motel 6 would be a better bet.

    Came into town to do a little bike riding on the C&O canal towpath (that was a very good…read moreexperience). We got there about an hour early on Friday, checked in quick and easy no questions asked. [Take notes Best Western, Elizabethtown,PA and your $20 early check -in "policy". We mentioned our bikes and I am sure that the excellent staffer taking care of us (throughout the stay the staff was flawless) put us in a 1st floor room right off the entrance area. The suite easliy fit our two bikes in the entryway, they were never an issue during the two days/nights. The room was clean, bed was the good firm standard Marriott that I prefer. The shower was good, we had no issues with the room. The breakfast is pretty standard for this kind of setup. There are a couple of hot options and plenty of other things to choose from. The most finnicky eater can find something. They should consider reorganizing the couch in suite (and get a more comfortable one). It's hard for two people to watch TV in current location. We used it for an hour or so on first day, but spent the rest of the time in the room on and off the bed. There is road noise becuase the hotel is adjacent to a main highway and a mall. If you are looking for a quiet mountain cabin look elsewhere. There was one issue that the staff on hand had no control over but it should be corrected as soon as possible. My wife choose this hotel specifically for the advertised (and in the existing photos) hot tub/spa. We like to have that available after the rides we do. It's a nice treat for the non tour de france crowd after a long day on the bicycle. When we got there no spa. They had "recently" remodeled [still shows as existing on the signage]. We could see exactly where it had been. The pool was slightly heated and we did enjoy it briefly after our longer Saturday ride, but it is not the same, nor what we had specifically [paid] for. If in the area we would stay again, if we didn't want hot tub access. I prefer Marriott properties and they are consistently good, as was this location.

    Hotel 620 - hotels - Updated May 2026

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