Took away pool b/c they didn't want to staff it (and claimed Fx County's fault). Then proceeded to…read morebuild a Pilates studio where they're going to charge extra to use. This after they tried to close the pool before and so many people signed a petition that they had to keep it open until LA Fitness just didn't care.

I rarely write very negative reviews unless I am strongly compelled to resolve a serious & very…read moreunsatisfactory experience based on hard facts. Unpleasant experience here. Unethical and unsatisfactory customer services from employees there. When I tried to resolve it, they refused to fix the problem, refused to take responsibility for their actions, and didn't want to investigate the evidence & facts. Big red flag. Instead of fixing the problem they were responsible for, they tried to get me to sign up for membership there with a discount as a solution. Very unprofessional. My experience here was very unsatisfactory. Yet, I am grateful I decided to never get membership here due to people telling me their personal problems with LA Fitness and my own experience. The matter was addressed privately and immediately with corporate customer service and district manager. An apology was issued to me from the district manager as well as a free 7 day pass ( I refused the free 7 day pass yet thanked them for it .), and employees were reprimanded by the district manager from what was communicated to me. From personal discussions with people and their experiences in LA Fitness, there has been several, worse, and unresolved problems in LA Fitness than what I encountered. If your health insurance is paying for your gym membership here or if you never had a problem with LA Fitness, this might be a good gym for you if the pros outweigh the cons. Yet out of all the gyms I have went to in my life, this is the worst experience I ever had at a gym. Strongly suggest to just seek out all your options and get the free 3 day pass online for LA Fitness (if you want to sample it before getting a membership).

I decided to join DMV Iron a month ago to help me with my fitness goals. I started with a day pass,…read moreand decided to sign up for the early bird membership since I very rarely workout in the evening. I found the regular membership to be a bit pricey, so was glad that they have other options. This location is small, but it gets the job done with all of the equipment options. 4 stars

A group of us were in town for the weekend, and had heard great things about this gym and it did…read morenot disappoint! The location is huge, and has ton of machines and free weight options. The gym itself is very clean and kept up. The branding of the gym is a very nice touch. 5

It's big and they have lots of equipment. You don't have to wait long even during peak hours…read more The boxing classes look fun. I plan to try it in the future.

I wish they offered more classes. The spinning classes are sometimes full but empty bikes are…read morereserved for people who aren't there. Gym won't offer more spin classes, just one a day if that. I had one class where the instructor never showed up and people had to tell management. Some of the instructors are great but Onelife isn't very focused on classes.

This gym is pretty well stocked to be an HOA gym. I never have to wait for a machine. There are…read moreabout 10 TVs on the wall. The gym is clean and secure. You scan your HOA fob and then go work out. It gets the job done and saves me from paying an additional gym membership fee. The HOA gives you access to two gyms and the pool.

It's not bad for being part of the HOA. I think they should replace that weird angular sit-up thing…read morewith a hamstring glute developer. If they did that I would give it five stars. When a fitness center is that small they need to be more deliberate with what they offer that angular thing is supposed to do the same thing but just doesn't.

I like it that's very open and space between equipment, not as busy as other places, but they need…read moreto figure out the rooms for classes, is like people don't sign up they always empty. It's a waste of space, buy more equipment or hang some boxing bags. It's fairly clean, the stuff is nice!

I was a Planet Fitness member from 2017 until a few months ago. The facility sanitation and…read morecleaniness deteriorated to an unacceptable level- inoperable exercise equipment, empty and malfunctional towel dispensers, overflowing waste containers. I researched and found Pure Gym in Springfield. Sadly, same tune, different verse. I exercise early morning, arriving at 5 am. The last 3 Monday mornings, every towel dispenser empty, every disinfectant spray bottle dry, every trash container overflowing.

Great gym Squash courts and foot ball courts…read more Has everything including pools etc Staff is always friendly Nice hang out spot Highly recommended

I had a very disappointing experience with the Spring Flagship at The St. James Sports Complex. The…read morecustomer service is honestly some of the worst I've dealt with at a facility like this. One of their representatives, Daisy, was especially rude and disrespectful when I tried to ask simple questions. Instead of helping, she seemed annoyed and dismissive the entire time. On top of that, their website is extremely unhelpful and rarely has up-to-date information. It makes it frustrating to try to find accurate details about schedules, amenities, or programs. The condition of the facility itself is also very disappointing for a place that promotes itself as a premium sports complex. The pool house is constantly messy and poorly maintained, and the gyms are in some of the worst condition I've seen at a facility like this. Equipment and areas often look neglected, which really makes you question how well the place is being managed. Overall, between the poor customer service, lack of reliable information on their website, and the condition of the facilities, I wouldn't recommend the Spring Flagship location. There are much better-run gyms and sports facilities in the area.

I really enjoyed this gym. It is a good mix of free weights, and machines with dedicated spaces…read morefor calisthenics and fitness classes. The change rooms have steam rooms which are a nice touch after a good workout. I found the rates to be fair and Gabriel and his team of trainers are great! One star off because it can be very hard to get a parking space and there were a few broken machines. Otherwise this is a very good gym.

Lily was very sweet and helpful at the front desk. The gym and locker room was clean and easy to…read morenavigate.

11/9/19 This morning I knew I would be going back to working…read moreout.  Its not an everyday thing as of yet, but it did feel good to break a sweat while dancing and having fun. All of the dance moves have changed in one way or another, but this to be expected. I did not know all the new steps, but it doesn't matter as long as you are still moving to the music. Hell even the instructors get mixed up, but are still smiling and having a great time.  $7 dallors gets you into the groove and into the classes. Robert's twin brother has returned from his country to also teach classes. I really enjoy the snippets of basic merengue steps Robert's brother included in the various dances. Today there were many people here that want to go through the process of being an instructor. Most of the people wanting to be instructors were women, but there was one or two males in the group. I really only remember one of them. His dreadlocks and light skin stood out for me; as well, as looking like force to be reckoned with.  This was a great day to reestablish my return to Chakaboom.  I even saw new merchandise being sold. These lavender t-shirt were for fighting alzheimers disease and they looked to be selling out of them quickly.  I think next time I am there and they have sweaters, I might just buy one.

I finally found exactly what I was looking for. A high energy Zumba class taught by excellent…read moredancers. Members were friendly. Instructor stand on the stage so you can see them from anywhere. Overall and excellent experience.

Pros: Great space, light and equipment…read more BIG CON: POOR CUSTOMER SERVICE! I was approached by a trainer named Pat (an older white woman) on the morning of May 13th in an unfriendly, rude, condescending manner for making light contact with the gym wall with a sign that reads "Do Not Lean". I was not leaning on the wall as I simply lightly touched the wall while stretching my legs and her unacceptable tone and manner to reprimand me was completely unnecessary and uncalled for. The sign does not read "Do Not Touch" the wall. She approached me while I had my headphones on, stretching, aggressively pointing to the sign, invading my space. I am completely dissatisfied with the manner this was handled as I was spoken to like a child. I even felt there was an undertone of racism towards me since I am a Hispanic woman. I highly suggest Anytime Fitness to provide Pat with some customer service and some basic communication skills courses to improve on how she speaks to gym attendees. Had I been a white woman, or had this been done by a white man, would she have addressed it the same way? In addition, she did this infront of one of her older clients. How embarrassing. It's very simple to kindly approach someone. In summary, corporate will be hearing from me on this unfortunate experience.

Go see trainer Lindsay! Had a fantastic experience at the Springfield location. Trainer Lindsay is…read moreextremely knowledgeable, professional, caring, patient, kind and motivational. I couldn't have asked for a better IC and personal assessment for my specific needs and goals. I've learned so much from her. The facility is in a great location, corner store front with tons of windows, natural light and ample parking. The layout is spacious, clean, comfortable, and aesthetically appealing with ample workout zones and top notch like new equipment. Bathrooms are also clean and well maintained. Red light therapy is awesome as well as their aqua massager which is a total game changer to have all in one place. Other members present were respectful and quietly doing their own thing. The amenities and incentives are really spectacular. I can't say enough great things. Anyone interested in regaining some self care, or just looking for something new, I highly recommend checking this place out to see if it works for YOU, and schedule an IC with trainer Lindsay.

My wife and I tried out this facility in lieu of another that we frequent as this is closer to our…read morehome given limited time in the morning (5am) prior to work. It's a comparable facility but lacks quantity when it comes to equipment. They only have a few smith machines unlike our fitness facility, and the patrons hogged these few for nearly an hour doing multiple type of exercises, some not even related to the smith machine. They have one row of free weights with a few benches unlike our facility that has two rows and more benches. During other visits to this facility, I noticed that people will socialize and browse their phones while sitting on the equipment. My time is limited and I don't want to wake-up any earlier than I already do so that other people can socialize. I told my wife it's worth the extra 5-10 mins to drive to the other facility in order to use the equipment when we need it. A good facility but many patrons aren't there to get a workout in, and the equipment is lacking in quantity to be shared.

hi This is the most dirt GYM I have ever been where staff is…read moresitting around and chilling out as they are doing their customers a favour. Bath rooms stinks and towels you have to tell them that they out. Lot of non members just walk in and they dont care causing genuine members inconvenience with gym facilities. I am usually there for one hour but I guess what I pay what I get... will not recommend to any one who is serious gym freaak.