Still waiting on a tent supposed to be delivered by this company nearly a month after they got it. Someone walking could deliver faster than these people. They don't care, have unprofessional phone service and can't do their jobs worth a darn. Choose someone else. Like a beggar on the street corner and you'd be better off than giving your money to this business. read more

Absolutely reckless and dangerous driver representing this logistics company. One of their drivers was speeding well over 90 mph, cutting people off, and aggressively swerving through traffic. At one point, he even pulled up beside my car, waving and antagonizing me on the freeway. Completely unacceptable behavior for someone operating a company vehicle. If this is the type of person they hire, it says a lot about their safety standards and professionalism. I wouldn't trust this company with a single shipment. read more

Hot Shot Services - Photo of driver after cutting us off - Couriers & Delivery Services Near Me

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This is probably the 4th time hot shot services has called to reschedule a delivery. I called it from my last review. TERRIBLE SERVICE

Worst delivery service I've ever worked with. DO NOT USE THEM. If you're thinking of using them as a third party delivery service, do not use them. They received a package on June 27th and "misplaced it", they probably would have not found it if I didn't call the week after and ask if they found it. Every time they were supposed to delivery they called and had to cancel and set up a new deliver date. One of the times they delivered the package I told them no one will be home to sign for the package, they still went and were unable to delivery because guess why..... no one was there to sign like I said. Next week will be week 4 that they have had my package, let's see if they show up. Im sure they will call and have to reschedule again. DO NOT USE THEM read more

I called for a same day across town pickup and delivery of computer equipment. They came by to pickup and delivered all within 2 hrs. The driver was friendly and I did not have to create an account. Thank you! read more

The worst delivery and customer service I have ever dealt with. They had a item from Aug 8. when I called to inquire about delivery they stated it was never shipped to them. When I called the main shipper they stated they had the item at HHS. Kim stated it would be delivered Aug 14. and the delivery driver would call on his way. No call came I called early afternoon. she stated yes they will call when on the way. At 7:00pm I call them. OH that was never put on the truck. Waited a whole day on these idiots. The lady scheduled a delivery on Monday. Monday they called they couldn't deliver today but can on the 28th . The 28th I get a call in the am, yep not today the next date they gave was Sep.4. They delivered it with no call ahead. they asked if i wanted the cabinet inside. They didn't have a box cuter, I loaned them mine. They never returned it. This whole company is a JOKE. Looking at other reviews 4 attempts at delivery is the norm. read more

Called Hot Shots to pickup and auction item and ship. Had problem with shipping company and the folks helped out and all worked out great.

Beware - i recommend against using this company to transport or deliver anything of any value. What an unprofessional outfit. These guys were supposed to deliver a bed to me, but instead, they brought some parts of a bed (and apparently lost the footboard and hardware along the way) and some pieces of someone else's bed. They never returned my calls asking for the missing parts and for them to pick up the pieces they had mistakenly delivered. read more

They are indeed terrible. Always get lost, late, very unprofessional and unreliable. Unfortunately there are few options but you want to steer clear of these guys if you care when and if your package gets delivered. read more

For time sensitive document delivery they've been fantastic! Took a couple times to get all the details worked out, but once we were on the same page...I can depend on them every single time! We couldn't do it ourselves any easier or quicker. read more

Worst carrier ever, not professional missing inventory, not on time, etc. The owner herself "Kim" has a very bad personality and in it to rip you off! I would never step foot in any of her business locations. Hot Shot Services is also known as HSS Logistics in Arizona, Texas, California, Utah, and Oregon. read more

Truly excellent service. We had a last minute delivery that needed to be completed on a tight deadline and Hot Shots came through for us. They were the only company we called that were confident they could make it happen - and they did! I recommend them without reservation. read more

Hot_Shot is NOT SO HOT....This outfit is supposed to deliver a bedroom set to me.. It arrived in Albuquerque on Tuesday... It is now a week later (Monday) and they are still unable to give me a date for my deliery.... Now they are saying that one of their delivery trucks is in the repair shop...... REALLY!??? one of your trucks is broken and your whole operation comes to a stand still? read more

There was a notice on my door this afternoon from Hot Shot Services, indicating that a third and final attempt at delivery was made earlier in the afternoon. I've been home all day, and the only time I heard the doorbell was when FedEx dropped off a package. Additionally, I've been home most of the time for the past several weeks, so it's strange that I missed the first two deliveries. I have no idea what the item was. There was no indication of the sender or the intended recipient. Options listed on the notice for possible follow-up were skimpy, unclear, and contradictory. read more