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    Hostettler Mark E

    5.0 (1 review)

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    6 months ago

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    Aultman Hospital

    Aultman Hospital

    1.8(54 reviews)
    16.0 mi

    literally the worst ER I've ever been to which says alot, because ERs suck ! We waiting for 4 hours…read morewith no help, no answers, and very rude staff, who could care less about you. Which, why are you in health care with no empathy ? We were pressured into signing refusal of care ( after asking how much longer) which I regret doing but was just so out of it at that point. Don't come here if you want help. if I could give -stars I would

    Went to the Aultman/Canton ER for concerns of sepsis, a deadly infection. Waited for 4 hours…read morewithout being helped and left with two other families, one of which concerned their loved one was having a heart attack and had been there for 9 hours without attention. Throughout our experience, the Aultman/Canton ER was seemingly run as a mental health crisis center. One woman was screaming about Domestic Violence, cursing at staff and demanding to go to the police, with many security employees surrounding her to attend to her situation. This went on unresolved for 2 hours. Another Patient was begging for attention and mercy, wailing in a geriatric chair from the moment we arrived until we walked out. A third Patient appeared to be without need for emergency services, dancing jumping and singing with obvious motor/sensory impairments-perhaps substance induced (again-security telling him "we can't leave you alone because of the other incident"). He was provided drinks and snacks to remain compliant and cooperative, vitals checked in the common area as the attendant went from one Patient to another without disinfecting any devices. We were told they don't have any rooms open. NO, Aultman-you don't have STAFF TO TRIAGE. YOU HAVE NO PROTOCOLS. Chances are, you also don't PAY well, so you can't GET any staff, and if you want a crisis center, open an effective triage unit for mental health/non-medical crisis. In the meantime, whoever is looking at marketing strategy or business/accounts receivable needs to realize they are losing money (commercially insured Patients) walking out the door and may benefit from hiring the staff to bill out 5 times their salary.

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    Hostettler Mark E - internalmed - Updated May 2026

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