Just to get started, I have dealt with Hostetters Auctioneers for a good amount of time. I have never had a problem with their anything they ever sold (in reality its up to us to check the merchandise out before we bid on it) and up until now, I absolutely loved the people that worked there. But one bad apple ruined all that and the way, or that it they way it wasn't, handled just made me look at how management handles their employees. Whether they are family, or long time friends or just paid waged employees no one should get treated by an employee in a the manner that I (and a few other people, the first time) were treated.
This woman who does the registering of the winning bids as soon as the auction winners walk in, decided to not only chastise and reprimand me but have a real bad attitude. Seemed like she was under pressure and took it out on those around her. I guess the first time she locked herself out from some part of the house and was upset that, while we were waiting for her to sign us out, we were talking amongst ourselves, we did not hear her knocking or whatever she yelled at us that she did and told us that if we wanted to talk we had to go outside because no one heard her.
I didn't know we were responsible for her?! And she said this to everyone who was waiting for her including myself. I just said my bidder number and took my paper from her and left before I said anything else.
It doesnt stop there, less than a week, I won another item and I went to go pick it up, something screwed up on my part and I wound up having to pay cash for it. I guess some other winners where having problem with removing a couch from the part of the house she was in and she stated that she wasnt going to register anyone else until they deal with the couch and i told her i cant wait I have to go to work. So when I returned with the cash, I waited til she finished with the person she was dealing with and she looked at me and in front of everyone, with an attitude, stated not to rush her. I specifically told her I didn't say anything, and I am not rushing her. I just snatched my paper and got my item.
Well a couple of days later I sent an email to Hostetters, told them everything and asked to be taken off any bids.
I have not heard anything from them, much less an apology for the unprofessional behavior by their employee (who knows if its a family member or even one of the owners, one can only guess), nothing.
So, expect to be chastised and treated poorly by select employees, especially if they dont rectify the problem. If its worth dealing with people like that for items, more power to you. I, fortunately, like myself way to much to be subjected to such behavior by anyone. Especially people who cant work well under pressure. read more
