Excellent auto and tire service on all my vehicles. Great rates and friendly customer service!…read moreThese guys are honest and trustworthy!

I checked the reviews and they were good. I needed my tire check and to find out it was pretty bad…read more So I replaced that one but they gave me a really good deal for two tires so that's what I did. A gentleman came out greeted me in the parking lot guided me to where I needed to go and the service tax Sebastian the one that took care of me was especially polite and very quick. I was in and out within 15 minutes I'd give him a 10 star if I could.. The whole staff was nice. I definitely recommend coming here.

Don and Justin took care of me after Clay Cooley Hyundai in Dallas tried to rake me across the…read morecoals. I get my oil changes at the dealership and they did that and after that was completed, the service advisor tells me that my oil pan was leaking and that I needed to replace it. The cost was $530. The advisor continued by telling me that the passenger side front axle had grease all over it and that that repair would cost $2150. I was suspicious and untrusting of Clay Cooley simply because of the entire situation, so I had seen online Dwight's & Don's Auto Care and I decided to give them a try. I met with Justin and explained my situation and he presented himself as a truthful guy and I decided to give them a try. Well, after everything was done, my oil pan didn't need to be replaced. It was the oil filter housing assembly that needed to be replaced because it's plastic and had broken. As for the front axle and the grease, Don told me that they cleaned it up and that the boot wasn't torn and that there was no reason for any further repair. So, after going to see Dwight's and Don's Auto Care, I went from a possible $2100 repair bill to a $400 repair bill. My Palisade SUV is running good and I highly appreciate Justin's and Don's sincere honesty. This was my first time in their shop and they took care of me like I was a regular customer and from now on I probably will be. Thank you so very much, I'll definitely be back when any other work is needed.

They are honest and dependable with great customer service. I had new tires put on and rear…read morebrakes. Came back a few weeks later for an oil change.

Manager is rude, and un willing to follow company warranty procedures…read more Wanted a refund on a radiator that went bad after 3 years/15k miles, because number one: the warranty states "refund of exchange" and number two: why would I want another one? I had the absolute blessing of dealing with the general manager (I'm assuming) Tim, after saying I wanted a refund he went a checked the date I bought it and immediately said "nope, can't do that" and I asked why? And he stated "I'm not giving you a refund on a product you've used for 3 years" without the context of the warranty info, that makes sense. I pointed out that the LIFETIME warranty states I am entitled to a refund. After asking where it says I can't have a refund MULTIPLE times and him saying no, he finally huffed and shook his head, pulled up the info and proceeded to scan over this 3 sentence warranty like his life depended on it. Finally saw I was correct, huffed, and got me my money. I was nothing but nice to him and I'm not sure what prompted him acting like a child. I used to work at the local auto shop and the service advisors there had bad experiences with him daily, stay away from this store.

I cannot say enough about this particular location and a MOST OUTSTANDING employee there, Amber!…read more My battery in my truck was going out yesterday, and I was close by this location, so I called and stopped in. Amber was extremely courteous, professional and most of all a Great human being! She knew my battery was too hot to be removed, but, she also knew I had to pick my daughter up from school and had no options...What did she do? She clocked out, jumped in her truck and took me to my kid's school to pick her up! Who does that these days....NO ONE! She then made sure we got my daughter home, took me back to the store and "she" changed out my battery and sent me on my way...All the while with a smile on her face and LOVE in her heart. I will never forget this and how she went out of her way (for a grown man) to help. It is people like her, we call, Angels. Thank you again Amber and keep doing what you do; I know only GOOD things are headed your way...And thank you AutoZone for hiring a beautiful soul like hers.

Highway robbery... $48.75 to install a TPMS sensor. Just the labor...I provided the sensor. I guess…read moreit's my fault I didn't get the price upfront. I should have just went to Discount Tire and paid $20. I have had multiple TPMS sensors replaced and I have never paid anything close to what these guys charged me. I wanted to support the neighborhood small business, but their price was excessive. The tech also didn't program my sensors to the correct wheel location. I had to reprogram them when I got home. I won't return again.

As a customer it is my responsibility to state my experience…read more Over all It was very unpleasant from start to finish. Except that the work has not yet been fully finished. In addition to that, I have already made payment for said work. Do not get me wrong Jeff seems like a great guy to the fullest but, totally had no control over his time frame, he over promised and under delivered with out a doubt. The biggest downfall for me is when I am told that it would take less than one day and it ended up taking FOUR DAYS at the shop. Definitely not acceptable! Especially when I had to keep calling asking when my truck would be ready. The work that has been done so far was not partially done correctly. If I'm going to spend more than $4.000! here I expect a good job. Every time I call I get the runaround and it is frustrating. Below is the work that was done which took 4 Days: - New AMP boards which took 3Hr. - Remove Air lift kit which took them 1Hr. - Adding New Tires. N/A on time - Adding a Light strip at the tail gate. 1Hr. As Jeff is turning in the truck to me 4 Days later, I spotted the following: - AMP board wiring hanging underneath the truck. - Amp board wiring hanging underneath brake paddle. - Light strip un leveled and connected incorrectly. Below is the said work that was not complete: - They NEVER added the bump stops which Jeff said he would! - Light strip installed incorrectly! - Here is a funny one. I raised my concern about the issue regarding the light strip not being strait. Jeff literally gave me double sided tape to what apparently he expected me to fix it. Since after Four days at the shop wasn't long enough he said to me "Hold the tape and bring it in next time and I will fix the connection also" I'll tell you one thing. If I have to bring my truck back literally after a week at the shop even AFTER PAYING! That is bad business... Here is another funny one, I am still waiting on that call from Jeff or Mark. They promised they would call back about the bump stop and pigtail connection

Super friendly and helpful mechanics. Just moved to Texas and needed to get an inspection on my car…read moreso I can get it registered. Stopped by and they immediately got to work and got me in and out in under 15 minutes. They even helped answer questions I had about where to get the registrations done. I asked for a quote on my breaks and was immediately given an upfront estimate. Definitely will be coming back to do all my maintenance. If you're in the Royse City area, do yourself a favor a come here.

Very prompt and responsive and completed repairs ahead of promised delivery time, replaced air…read moreblower unit behind dashboard

This is the best auto repair shop in the metroplex. I've been to several living in Richardson…read morealmost my whole life and I drive to Rockwall to get my cars serviced because of their high level of integrity, speed, and incredible service. My wife's car ABS light came on and she went to City Garage in Richardson. They charged $110 for a diagnostic and said the ABS ring had slipped but the ring was not sold separately and She had to buy the whole cv axle for $174 plus $130 for labor. They lied. If you search the part it costs $69.99 at auto zone however auto parts stores such as auto zone and oreilly sells the ring for 7.99 plus tax and they all have the same description as follows. "DETAILED DESCRIPTION Dorman's ABS Ring offers cost-cutting convenience. Now you can easily replace the failed or damaged ABS ring, instead of the entire CV shaft, saving time, money and labor. Replacement restores ABS to proper condition, helping to ensure safe steering while braking. Plated steel construction for corrosion resistance. Direct replacement for a proper fit every time. Easy to install." Note easy to install and $7.99 I only trust Big D Auto Lube to work on my cars as they do it ethically and responsibly. They are fast, competitive on pricing and extremely knowledgable and friendly. They won't sell you something you won't need and they will recommend and insist on a repair if it's something you need - but never pressure. Take their advice- A little today will save you a lot tomorrow. Thanks Big D for everything

Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.

I've taken several of my cars there over the years and they've always been outstanding. They even…read morerebuilt the transmission in my wife's 1973 International Harvester Scout II! Their prices are really reasonable and they're very honest. I highly recommend them.

If I could give this place zero stars, I would. Woods Transmission & General Repair is hands-down…read morethe most unprofessional, disorganized, and downright shady shop I've ever dealt with. They will waste your time, your money, and your patience. The staff acts like they're doing you a favor just by acknowledging you, when in reality they can't be bothered to lift a finger unless it's to run your card. My "repair" took weeks longer than promised, cost way more than quoted, and the car came back with NEW problems it didn't have before. When I pointed this out, they shrugged it off and tried to upsell me on even more repairs. The shop itself is a mess--looks like no one there has cared in years. Phones go unanswered, no one knows what's going on, and accountability is nonexistent. I wouldn't trust these people to check tire pressure, let alone touch a transmission. Save yourself the headache. Go literally anywhere else. Hopefully this shop can serve the city better when it gets turned into a parking lot.

Excellent staff, they were friendly and completely work in a timely fashion. They even helped me…read moreload my bike into the truck.

I had a frustrating and ultimately dishonest experience at Hiley Chevrolet, Rockwall, TX, on…read moreSaturday, March 21, 2026. To be clear, salesperson Michael Joyce was excellent--professional, responsive, and helpful throughout the process. I initially worked with him on Friday, March 20, and nothing that followed reflects on him. The issue arose in the finance office. After waiting roughly 3 hours, I met with the finance manager (forgot his name). Early in the conversation, he made inappropriate personal disclosures, including discussing his role as a pastor and firing an assistant pastor due to an incident/ military combat PTSD. This was unprofessional and irrelevant. I came in pre-approved through USAA at a competitive rate (my credit score is in the high 700s to low 800s). I made it clear I would only consider dealership financing if they could beat my terms. After reviewing their offer, I declined and chose to proceed with my own lender. At that point, the finance manager stepped away briefly, then returned and said they could no longer complete the deal, claiming the dealership would "lose $3,000" if I didn't use their financing. This contradicts the agreed-upon out-the-door price finalized with the sales team, including sales manager Ivan. The deal was effectively withdrawn solely because I refused their financing. This suggests the pricing was contingent on backend profit from financing--something that was never disclosed upfront. I would not recommend this dealership. Be cautious: agreed pricing may not be honored unless you accept their financing.