If you're just looking to get a plant delivered to your home, this works just fine but DO NOT use this company for their "corporate gifting" service they offer. They instruct you to write their customer service team to order. I wrote them on November 28th to get the ball rolling on a delivery for a corporate holiday luncheon on December 16th which seemed like plenty of time to get a small order of 11 organized. Their message said it would take 48 hours to hear from someone and i figured with the holiday it might be a bit longer. Unfortunately, not one person got back in touch with me for the order until 13 days later on December 10th. They assured me the order would be no problem but then forgot about me again so I panick ordered it online. I wrote their customer service team repeatedly asking for updates on when it could be sent and what the order would include and barely got information the Friday before the Monday delivery. The day-of, i get an email saying they "got distracted" and forgot to send the order. Not only that but when it arrived hours late it did not include pots so I had to place yet another order with an uber to get them delivered hours later. I spent nearly $500 for a special gift for my small staff and really wanted to support this business in the process but i was left completely embarrassed and disappointed. They should remove this service from their offerings because the are unable to deliver and overcharge for something I should have put together myself at Home Depot or Amazon. read more