Amazing work done by their team. Quality of the work is outstanding. The service requested was to…read morehave a driveway that isn't gravel and they delivered. Value for the money is top notch. You get what you pay for. Very upfront and straight forward.

Andy Mills was contracted to me by my realtor to replace four windows. I was disappointed when he…read moresent a newly hired employee to do the work. The new employee "Chris" took over a month to replace my windows. I am a single woman and thought the work looked fine. After the fact, I had two handymen ask who did my windows because the work was "very shoddy." Not only did Chris skip the caulking, he didn't nail down the flashing. There may be other things wrong, I am unsure. I have contacted Andy twice and he has not followed up on repair. I am very dissatisfied. Plus, the total I paid was more than the initial quote.

Great service and nice employees! I was really impressed with the work they did around my house.read more

I've had a number of plumbing jobs done by them, their work is first rate. The technicians are…read moreknowledgeable and polite. The reason I didn't give them five stars is not based on the quality of their work, but on the billing. My bills were often several times more than expected. Some of that is normal--one finds unexpected issues in an older house. My frustration was due to the office. Trying to get details from the office people, about either parts or hours, was like pulling teeth. They hated answering questions, often misunderstanding and overreacting to even a simply enquiry. In terms of parts: if they have to go to Home Depot and get parts, you will be paying for their time to get the parts. That's fine. But from what I could find out, there was also a serious upcharge on those same parts. This may in fact be industry standard, but to me, it seems like double dipping. I would expect to pay an upcharge for parts they keep in stock, but then, I'm not paying for the person's time acquiring the parts. Here, I was paying for both. (I'd recommend going with them to the hardware store and just paying for the parts yourself. The price different is significant.) In terms of time: Hours billed always considerably longer than I expected. Some of that is disposal, etc. But there was a time when the person left before completing a minor task. I had to call him back. It took some time before he returned. I was curious to know: Since this was the technician's mistake, did I pay for all that extra travel time? I never found out. I asked, not for the total hours, but for the times that made up those hours (clearly, you'd need to know the time frames in order to count the time?). Never got an answer. The regular office person refused to answer and finally passed me to her supervisor, who sent me a form email and then never responded to the actual question. Bottom line? If you want the job done well and don't care about details or cost, they're a great choice. I don't see myself calling them again.

Great experience with Robert and his crew! Robert has been helping my parents for years mending…read moretheir roof and we decided to replace finally. Robert has always responded quickly professionally and friendly. His crew got right on it and completed the job within 2 days. Did an awesome job and clean up was exceptional! Thank you so much! Kathy Card. You want efficiency use these guys

(Originally written for the BBB) Searching for people to work on one's home is a dicey business…read more When it was clear we needed a roof replacement for our Waterloo, Iowa house, like most people, I went to the Internet and did a (Google) search. My goal was to get at least three estimates for our house and optionally the non-attached garage. Several of the companies I contacted, using their "contact us" link, never responded. One company has an entirely different business name than the one listed in the search. Eventually, I got three estimates. Some people get all excited about the shingle brand and the length of the warranty and, realistically, many will never be living in the house by the time to so-called warranty expires. I was more concerned with price and reliability. Of my three estimates, Robert came in considerable lower--house and garage lower than just house alone in the other estimates. We asked him to do our roof, and since we were to be gone back East for several months, he worked us in when another customer asked for a delay. In the midst of our work, an unexpected thing happened. The found the the main/older part of the house has cedar shakes under asphalt shingle--something which should not have been done. Robert generously did not charge us for the additional labor for removal of the shake and the installation of the required sheeting (which we paid for naturally). His crew was meticulous in trying to minimize the mess and routinely cleaning the falling debris. They were quick, dedicated, and exhibited a high level of workmanship. It was a pleasure to have them do our roof and we would highly recommend them.

I've heard nothing but good things about this company, I haven't personally used them but if I ever…read moremove to the area, these are the guys I would call. They are incredibly passionate about what they do and I wish them all the best!

I highly recommend coming here! I visited Locksperts because I wanted to make a couple extra copies…read moreof my keys, just incase I were to ever lose them or any of them were to ever break. Their prices are very fair! I gave them my key to make two copies of, and then immediately handed them my credit card. I kid you not, when I tell you that by the time the credit card payment went through and my receipt printed, my two keys were finished! As an added bonus, the staff there are super friendly and very knowledgeable.

Had an electronic keypad installed and was a great process. Someone was at my house 90 minutes…read moreafter I called the whole thing took about 45 minutes and was reasonably priced. Thank you!

Excellent service! Appreciate everything they do for us. Timely service call and quite reasonably…read morepriced!

Troy was amazing to work with. He made building a new garage totally easy for us. He said the…read moregarage would be built in 2 days and it was!! His guys did an amazing job on our garage and we are super happy with it. We have absolutely no complaints and would highly recommend them!! Thanks Troy!

Very professional. Great work! He really knows his stuff! I will continue to call him for help!!read more