1. Horner Katherine PA-C

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Omaha, NE

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Horner Katherine PA-C

5.0 (1 review)

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6 years ago

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CHI Health Clinic

CHI Health Clinic

2.3(3 reviews)
0.0 mi•West Omaha

I have numerous test and blood draws over the past year and a half, but i haven't had any…read moreappointment in the last 8 months, but my CHI i bill keeps going up. I'm not talking about a few hundred dollars I'm talking about a few thousand dollars. A 15 minute phone conversation was over $200 and i got a bill for $171 for a blood draw. They are billing me for procedures that took place over a year ago. I don't even answer the phone when i see it's CHI on my cell phone. My wife and i both agreed to find a different provider. That being said that i will finish paying off my CHI bill in 2031. Completely down with CHI Health. 1/2 star

they have cameras in the CHI icu when I checked in, I asked them not to use them, so they rolled it…read morearound and pointed it towards the wall and lo and behold. The next day. When I was getting dressed, it was scanning man I feel violated. I think it's a bunch of crap they have them in there and there's no reason they have to scan patients when they especially when they are in vulnerable positions, yes it is a doctor on the other line of the scanning, however, things get hacked so much that there is no way that they can tell if that is being hacked or not so your naked ass could be projected everywhere I want the person fired did mine, and I also want the cameras removed from the room, not going to stop till they are. Do not believe them when they tell you that they are turned off and will not scan you. They are lying.

Bowen J Russell MD

Bowen J Russell MD

2.0(2 reviews)
0.0 mi•West Omaha

Dr Bowen is a great Doctor. However, his support staff is lacking in Customer Care. Twice I have…read morecalled and requested a refill on prescriptions and requested they call or email me when the prescriptions are called it. I never receive a notice and the prescriptions are not renewed. This is no reflection on Dr Bowen but on the CHI support staff. This attitude seems to be prevalent in the CHI system as I have had similar issues with other Doctors' staff in the past

Dr. Bowen had been my main Dr. for over 9 years and I had never had a problem or issue until in the…read morelast 12 months. I am on a medication that has awful side effects if you miss a dose, so I always request my refills at least 4 business days before his day off, to give him plenty of time to print and sign the prescription. Twice last year, despite my having give him more than 4 days to process my refill, he did not. I went two days having to suffer the effects of not having my medication. This last time I was quite upset at this horrible patient experience and his office was not returning my calls, so I went to Twitter and started commenting on how CHI sucks - because I know they monitor those tweets and you will get action by doing so. A month later he sent me a certified letter "firing" me as a patient, noting my "outrageous and unacceptable" behavior the last time I was in his office. I hadn't been in his office for 6 months. In the letter he also banned me from seeing ANY other physician at the Lakeside CHI family practice. I don't know if he suddenly got a brain tumor or what - but I do NOT recommend him as a Dr.

Essential Family Medicine - Dr. Spencer

Essential Family Medicine

2.2(10 reviews)
0.6 mi•West Omaha

Dr. Kester and the entire Essential Family Medicine staff is amazing! I have been going to them for…read morea few years now and have had overwhelming positive experiences. From scheduling to billing, they make everything extremely easy. Aside from the top notch care, my absolute favorite part is that I have never had to wait for an appointment for more than 5 minuets. When I get there and get checked in, they are ready for me within minutes! If you're looking for a doctor who will care about your health but also go above and beyond to care about you as an individual, you need to go see Dr. Kester! She is so easy to talk to and truly listens to what is going on before taking action.

I saw Dr. Law for about five years. Never felt that doctor/patient relationship I was hoping for,…read morebut stayed because of history. Never felt like she cared if I was there or not. A close relative had committed suicide. I went in for another issue, but mentioned this to her nurse who was very kind about it. When Dr. Law came, no mention from her. I was hoping to talk about what might happen to me physically or mentally with the grief. I asked if the nurse had told her, she said yes, not even looking over. I didn't need a hug, but to not say a thing, to a five year patient. To not over advice or or tell me what to expect, that was it for me. No compassion.

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Essential Family Medicine - Drs. Law, Kester, and Spencer

Drs. Law, Kester, and Spencer

Essential Family Medicine - Dr. Kester

Dr. Kester

Essential Family Medicine - Dr. Law

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Dr. Law

Horner Katherine PA-C - familydr - Updated October 2026

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