Dr. Benes has been my doctor for most of my life. She's very thorough and empathetic. However,…read moreshe's really tough to get an appointment with. Would recommend!

Dr. Collins is my mother's physician. She has been seeing Dr. Collins for years and gets cranky if…read moreI have to take her to any other doctor. I have never met a more caring, loving person/physician than Dr. Collins. She always takes the time to listen carefully and is then quite thorough with her examinations and assessments.

Great care, doctor who cares and is informative. "New"…read morereceptionist from the old one where the 1 star review got. Mary the receptionist is always wonderful!

Very compassionate and gets to know patients. Explains medical issue dealing…read more I would recommend her to anyone

Updating. I am…read moreremoving an additional star. Furious upon finding out when I switched pediatricians that my 2 year old, who I believed to be covered and caught up with all vaccinations by Whitcomb's office, was actually left behind on one important shot and had had another incorrectly timed (so needed to be done again). Even though I was always very clearly pro-science and pro protecting my child from preventable disease... and always opted for all shots "on time". For those who haven't read my earlier review: I recently moved to a new pediatrician's office after discovering Whitcomb has an unfortunate reputation among Omaha's more eccentric and scarily "crunchy" set as THE pediatrician to go to if you want someone who will be very understanding/lenient about irresponsible decisions to either delay vaccination or not vaccinate. Irresponsible meaning more based on "I think Jenny McCarthy is smarter than a doctor or medical researcher" and not based in actual medical fact or family history of vaccine reaction.

Dr. Whitcomb has been our son's doctor for over a year, and she has been a Godsend! She always…read moretakes time to answer our questions, doesn't make us feel rushed, and believes in informing parents to make the best possible decision. I've seen reviews about the wait, and I have waited myself, but every single time my son is given the time and attention that gives me confidence that we are truly getting answers and that the staff care about him. Dr Whitcomb, her PA Monica, and all the nurses take time to truly listen and look at everything they need to. I've had doctors that rush us through to get to the next patient, and I know they heard maybe 60% of what I said for that reason. I appreciate the care we receive here. It's well worth the wait and I wouldn't want to go anywhere else.

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

I really love all the doctors and nurses. I feel very heard and listened to however, calling in…read morewhen ill and getting thru to people is a nightmare. Ive left messages and no one called me back. It is very frustrating as a patient especially when i am ill. The portal is confusing and difficult to manage. I believe they need either more people to answer the phones or better management of the support team. and definitely a different portal system. I must say despite all of this i still will continue to get my medical services here as Dr Lloyd Pierre is hands down the best dr I have had in Decades!!!!!

Doc Pierre and the staff at Sancta Familia are absolutely the best! He listens, talks you through…read morethings, and doesn't rush at all. This guy cares about his patients and it's plainly obvious with each interaction. Go see 'em!!!

I would say 0 STARS but I had to put 1 so I can leave a comment! I would NOT recommend this clinic!…read moreArrived at 9. Told front desk girl that we needed an xray of my sons hand. One World sent us here. She said ok but I can't get u in til 11am . So we went back at 11. Checked in. Waited 30 minutes in lobby area then another 15 in the room only to find out their xray machine is broke. I'm not sure why the front desk girl didn't tell me that from the beginning. This place is unprofessional, dirty and lacks communication skills. This is exactly why I have never been to this clinic. It's just as bad inside as it looks outside.

Dr Samantha is the best Dr I have ever had. Mrs Samantha even gives you her personal telephone…read morenumber if you have questions and guess what, She responds. DR Samantha will explain everything to you, she never keeps you waiting and is always in a great mood. I adore her. Give her a try you will not be disappointed

The service of caring for the patient is lost in recent months as they put patients on hold…read moreindefinitely and blame them. My cousin was sent a letter indicating she was not living up to their standards because she missed two appointments. How rude! Don't they understand customer service never blames the client?

My experiences have been good so far. Their office is quiet and I've been able to get appointments…read morepretty quickly. However, like many doctors in Omaha, they tend to follow a more traditional approach to care rather than a progressive one. That said, if you advocate for different treatments or care options effectively, they are open to considering alternatives. The doctors are caring and willing to listen.