Wow, just wow! While in OKC I had some spare time and wanted to find a BBQ shop since we don't have…read morea dedicated store like that back home. While I wasn't necessarily on the hunt for a new smoker, I was thrilled to peruse every single one they had! I ended up having great conversation with Scott and he answered all my questions, along with introducing me to some local rubs & sauces! If you love to barbecue/smoke meat or cook over fire in general and you're use to big box stores for supplies, you're in for a treat! I loved the interactions between the guys working there and every single person that walked through the door! So helpful in every single way! I'll definitely be back!!

absolutely recommend the Services is absolutely awesome. These guys know everything about every…read moreproduct they have for sale and you will not find a store that has more barbecue products rubs you name it they have it. It's like Disneyland for men!

Went here to purchase some guinea fowl. Asked for help twice in their poultry (chicken) section,…read morewaited a total of 45min, about 25min after the first time I asked for help and 20min after the second time. I got tired of waiting for assistance so I left.

I always stop in to see if I can find any reduced food items. Today was a good day. Everything is…read morealways clean and well stocked.

I had a wonderful experience here! My dad and I went in on the day before Christmas Eve, and we…read morewere able to pick out logs, buy them on the same day, bring them home, and install them ourselves that evening. The staff was so nice and so helpful. They quoted me a price on a specific set of logs, and then when those turned out to not be in stock, they extended that price to me. They didn't have to do that, and I wouldn't have even thought to ask, but they offered to honor the other price, even though it was several hundred dollars difference. Our logs have completely changed our enjoyment and use of our fireplace. Before, it was truly just wasteful to run our fireplace, as all it did was create ambience. Now, you can feel the heat coming from these logs within moments of lighting them. The whole room gets warm immediately, and it has just made all the difference in our living room. I will soon replace the logs for the other fireplace as well, and wouldn't dream of using anyone but Rick's.

These guys are closed more than they're open. Closed for over a week between Christmas and New…read moreYears, then closed due to 'weather conditions' with bone dry roads on a sunny day a full day after a few inches of snow fell. Simply unreliable- must be nice to have so much business that you can close so much of the time. Will certainly not give them mine then.

might be a good product ... but I would recommend that you shop around!…read more Thank you for the response. I apologize that you feel ripped off, that is definitely not how we want you to feel. The order has shipped, however, if you would like to cancel the order you can refuse the shipment and we can issue a refund when we receive the smoker back. You could then place the order with the other website offering the discount and free shipping. I am certain you will be satisfied and love the smoker once you receive it and I want you to be happy when it arrives. Please let me know if you would like to refuse the shipment and receive the credit. Again, I apologize for the confusion and please let me know if I can be of any additional assistance. Regards, Lynn Burris Inside Sales Assistant Sales Team

Great smokers but the customer service is even better. Think really hard and try to think of how…read moremany things you own (besides Apple) that if you have a technical problem you can call and very quickly get a knowledgeable person on the phone who will gladly diagnose and tell you how to fix your problem. There aren't too many any more unfortunately. Cookshack does it every time and I love it.

Staff was so helpful. Called in the am and was able to get a new reach-in delivered and in place…read morewithin a couple of hours. The price beat the online stores too. I'm so appreciative of the quality of service I received! Definitely will be calling them next time.

The supply store is very reasonable, and competitive on select items with online prices and other…read morerestaurant supply stores around town. There are several items I have purchased locally for .50¢-$1 more to skip waiting on an online order, but there are items I will continue to purchase online since the price is so different. I wish they would implement a price match program. The employees are helpful and friendly. They have an easy access parking lot with large spaces so you can open your door all the way when loading in all of your goods. Access to and from the building is easy no matter which direction you come from.

Good old-fashioned customer service. Answered all my questions and were able to objectively point…read moreout pros and cons of different grilling systems. We noticed other smart acquaintances had purchased grills here. Good to get an affirmation that our purchase instinct was right. American Propane promptly delivered the grill to my house and set it up. I had a bit of trouble figuring it out and the purchased item was heavy. If I could give more stars, I would.

From the owner: Established in 1936, American Propane holds the distinction of being Oklahoma's first propane…read moreretail store. Evolving from its humble beginnings, it has since grown to become Oklahoma City's premier outdoor kitchen and living store. With its expansion in 1993 to include a grill and outdoor cooking retail segment, they offer an expansive range of top-tier American-made products, from freestanding and built-in kitchen equipment to diverse grills, kitchen accessories, fireplace inserts, heaters, and more. Alongside an extensive stock of parts and equipment, they host monthly cooking classes featuring notable OKC chefs, ensuring a relaxed, enjoyable shopping experience. As a family-owned venture, the American Propane team remains steadfast in its commitment to exceed customer expectations with impeccable service and unmatched quality

The internet constantly crashes in the middle of the night. And the only time you can contact them…read moreis 8-5 on weekdays. It's awful and so annoying. My bill isn't due till the 25th and our internet acts like they shut off our service. I am never using this company again

If I could give negative stars I would. They know we rural customers have no other option. Service…read moregoes out multiple times a day. They blame us every single time. I'm taking college classes online and I'm struggling to get my papers submitted because of KanOkla's crappy service.