Hi! Recent resident here, I lived here for a whole year until last week upon my leave because my…read morelease was up. I am writing this review because I simply wish I knew a few things. If you're reading this, lots of good luck to ya. I was on the first floor in a one bedroom. I will say people have been nice! Shout out to the office, the same people never stay, but it's always been positive and smooth. Pros: 1. Super close to everything I needed. QT is awesome, Wal-Mart, HEB, try Porkys Tacos! Right off the highway, easy trip to work. 2. Walkable, people are pretty nice. Everyone minds their business. Please note that the new crew who came in seriously cleaned up the property and are trying things I see like painting, tree and garbage clean up. It used to look BAD and messy. They have a good yard crew to take care of the property. Cons: 1. My building was right beside highway 1604. If you don't like noise like honks and traffic just try not to get a building close to it. 2. Bug infestation. Now I understand some people are dirty and bring these creatures with them, but this is not the case. I could not get rid of them and pest control couldn't either. Bugs in and out from behind cabinets and coming through cracks from outside. Mind you- bugs will always be around, but not this much to where they're crawling through my cabinets with food and all over my dishes. It was horrible and the main reason for my leave. 3. Water damage on ceilings and walls. My kitchen ceiling leaked once during this lease and maintenance had to go upstairs to the 2nd floor and fix someone's fridge for it to stop. Kitchen sink was dripping, but quick immediate fix there. 4. Three fire alarm malfunctions throughout the year where it would randomly go off in the middle of the night (2AM-3AM) and honestly not stop. It scared me every time, didn't like that. 5. Lost packages. I'm sorry, but worst mailing process ever. Never knew where my packages went, never got them. Mailing is just weird, sometimes packages would arrive at my door, sometimes I had to go ask the office. There were definitely two I never got. 6. Someone stole my plant off of my porch. My fault for putting it in reach, but it was a huge potted elephant ears plant and I have no idea who took it. They had to bend over and reach to lift and take it. Afterwards I bought my own security cameras for the front door and balcony because I got worried and people honestly can walk in and out of Sagebrush due to the fence that is not closed all the way at the front. There are gates, but there's no point. 7. Foundation problems, like BIG problems that gave huge cracks in the walls. I experienced having to use both of my hands/arms to OPEN and CLOSE the front and balcony door. It was either super stuck and hard to pull and open or close. Not fun for a girl if she's using her shoulder/foot to open a door. 8. To be honest, I did not enjoy paint peeling from inside the shower tub and bathroom sink. I guess they just painted over it, but it was awful. Overall, $1k+ for a one bedroom with these conditions is not worth it at all. Best of luck to you! (:

Place ain't luxury but it'll do if you like ur whole apartment leaning. no joke my wall were just…read morecracking on the daily maintenance said and I quote " I mean, I could patch up the cracks, but they're just gonna come back " most of the doors aren't aligned so you have to lift and twist to shut a door. Gates are always broken I've had my car broken into absolutely ZERO security or cameras anywhere they could possibly be useful. but they have the stones to charge for property protection. the new owners or manager is a scammer for shit sure my lease is up on the 6th of March and my itemized breakdown for the months totals in 314.96 but yet trying to me 1200 and can't tell me why. I mean this with all due disrespect don't move here save ya bread an go find you some real luxurious apartments these clowns couldn't even afford a new sign. They put a tarp over the old sign, but bought a golf cart with fucking rims a lifted it to drive people around that terrible pothole ridden complex. Again dont

Wont be giving any stars if I could! Management is very unprofessional, never answer the phone!…read moreOffice staff is always being changed never the same people.

I have a housing voucher from the same company that manages this apartment and I qualified for this…read moreapartment, I would not need income. That is why I have a voucher. I am disabled. I was still denied very rudely. The older Mexican lady was more helpful and kind than the white woman. The white woman has very cruel energy. Even when I called the housing voucher coordinator she was shocked and upset that I had to go through what I went through. She was lost as to why that woman denied me.

I have been a tenant since October 2022 and have had an unresolved ceiling leak since November 2025…read more-- now 8+ months despite multiple reports. As of July 2026 my ceiling has physically fallen open during rain, I have two active leaks, and management has confirmed foundation issues affecting the entire building. Dark discoloration consistent with mold growth is now visible along broken ceiling drywall edges. Multiple requests for early lease termination have gone unanswered. I have been in contact with City of Converse Code Compliance. Document everything if you live here or are considering it.

I had a really good experience working with Jasmine and the leasing office. She's the new property…read moremanager and was super helpful, patient, and easy to talk to throughout the whole process. She explained everything clearly and made things way less stressful than I expected. What I appreciated most was how willing she was to work with me and find a solution. You can tell she actually cares and wants to help, which made a big difference. Overall, great experience , definitely recommend working with Jasmine and the team.

MOLD IN HVAC! Management does not care about residents. Takes forever to get anything fixed. After…read morea long meeting with them about the mold in the hvac they came and measured the vents to replace them. No attempt at trying to figure out why there is mold in the HVAC system. They will lie straight to your face.

Predatory. Do not do it. Last resort . So many issues with maintenance. Had car towed and because…read morethey contract with San Antonio instead of Converse cost 322. Instead of registration with license plate they use a little tag. Maintenance laziest around. Office cares nothing about tenants

Amazing apartments. Beyond friendly staff. Beautiful views. Gorgeous pool (currently undergoing…read morerenovations, but we're always kept up to date with what's going on, when, and why). I couldn't be happier for my family and I to be blessed with such a great place after having such a terrible experience with our last apartment, so without getting too lost in this I suggest you take a tour on your own and just see it/experience it for yourself, because I can guarantee you'll more than likely end up seeing what's available and how soon you can move in. When you go in, make sure to talk to Jessica and/or Fahtima, they will be more than happy to take care of you and show you your new/next home. *ALSO* Reading some of these negative reviews has me wondering what apartment complex they went to, cause any time I have a problem - it's taken care of almost immediately, so please be aware of these negative comments from people that are reaching because of their own problems and situations, not the apartments. They could also be comments from apartments around the area trying to "compete", but I promise you that if something goes wrong or if these allegations turn out to be true that I'll make it be known, but I almost know that won't happen because of the NOTHING but GOOD VIBES given out daily at our new home. Also, not just the apartment, but even our neighbors have been sweet and don't ever complain or act rude to us, even if we have our music a little loud or have people over. I basically couldn't be happier with this apartment and I hope you come and see it for yourself so you don't get deterred by negative nonsense.

If I could give this place negative stars I would been here three years once they change property…read moremanagers place went down the hill if you request for something to get fixing your apartment be prepared for it to be fixed halfway or not at all appliances are old and outdated foundation has cracks in the walls and when you move in, they try to cover it up with paint black mold near your air conditioner and heating ducks security gate is always down courtyard smells like dog poop and piss so I wouldn't bother hanging out there so all in all, I would not recommend anyone to move here don't be fooled by the pictures on the website high prices for a low end place

I am areal estate agent and I called Amy to let her know that my client had obtained a new job and…read morehad to start work on Monday. I expainedI would need a fast turn around. I sent my client here and he was so impressed with the service delivery and the apartment he would be getting. He applied on the spot with Amy. He loved the property and location, since he works on the northeast side. True to Amy 's word she got my client approved and the move in was within two days and in time to start his new job.. I so appreciate her efforts. I will definitely send more clients to Amy. And the rents are so reasonable. Demi the Locator

I'm very thankful for Amy on the seamless application process.Amy was wonderful and explained to me…read morewhat I should know since it is my first apartment. She answered all my questions and love the property and apartment. Very clean .. great special and great price.

Lived here for a few months now. Good structure, fairly good price for what you get. Great front…read moreoffice. Overall, very satisfied and yes I would recommend it.

This is a wonderful place to reside. I've lived here for several years and have to commend their…read moremaintenance crew with a special shout out to Ronnie. He is so nice and professional. As much as I dislike having to submit maintenance requests, I'm always happy when Ronnie shows up as I know he will get the job done. Great crew here at Lookout Hollow apartments. Keep up the great work!!!

NRP group has let to respond office is comprehensive although veg…read more Apartment clean and new Neighbors are iffy

From the owner: Kitty Hawk Pit Pad is the clear choice for PIT and IFF students. Our owners started Kitty Hawk Pit…read morePad three years ago to create the most sought-after Pit pad minutes from Randolph AFB and Ft. Sam. Kitty Hawk Pit pad offers the opportunity to live in a beautifully designed home that offers a safe neighborhood, amazing sleep on our comfortable beds, triple filtered air conditioning for better health and much more! From washers/dryers to seamless check-in/checkouts, we thought of every detail to make your stay unmatched! Kitty Hawk Pit pad is the perfect choice for females and single airmen looking for a place that feels like home.

I recently worked with Beatriz Silva while securing my apartment lease at Springs at Live Oak, and…read moreshe was absolute perfection from start to finish! Moving can often be stressful, but Beatriz made the entire leasing and onboarding process completely seamless. She is warm, professional, incredibly responsive, and went above and beyond to answer all of my questions with a smile. I truly love the apartment--it fits my needs in every possible way and feels like an absolute dream home. For the final process in getting my lease and picking up my keys, Carlos was also a huge help! He assisted me in completing my payment without any additional fees involved and smoothly guided me through setting up the Loft Living and Flex app. The entire team's attention to detail and genuine care truly stand out. If you are looking at leasing a home here, definitely ask for Beatriz and Carlos--they are wonderful! Thank you both so much for everything!

the management made it appear that we were important during the tour. however, the communication…read morefrom the office is non existent. it's disturbing that you make complaints or share issues with your apartment and they don't care to fix the issues. disappointed is an understatement.

It is a beautiful place to live! The leasing managers were nice and officiant! I wouldn't have it…read moreany other way. Thank you Montage Apartments for giving my daughter and myself a place to call HOME!

wouldnt live here ever again maintenance take over 2 weeks to get to you and sometimes they'll take…read morea month you could be sitting there with a broken facet after storm and put in a work order ns they still will go to help someone else even though you put in the order 1 month before he'll my apartment has roaches and we explained to them we didn't have roaches at and their first comment was we can't do anything about it but they know where the roaches are coming from smh