I brought my 2018 Audi S5 to Mike and his team because they had great reviews here and after calling him it was clear he was very experienced with the camera calibration process required on newer cars (which I learned needs to be done when the windshield is replaced). Every other shop I called said they wouldn't do the calibration or that "it'd be fine." Mike accepted my Geico request immediately and we made an appointment to bring the car in. They replaced the glass quickly, though the camera calibration process gave them trouble. He explained to me that my car's software wasn't cooperating with his calibration system but said that he'd continue to work on it. After a couple days and doing more research on his end, he told me he wouldn't be able to calibrate the camera, but then he did something that most other shops wouldn't do. He had one of his employees take my car to the Audi dealership and had them reset and calibrate the camera system, at no cost to me. Additionally, during the re-installation of the windshield, a small plastic trim piece was cracked. Things happen, especially with the small plastic clips that hold those pieces in. Mike made me aware, ordered the part immediately, and sent his employees to my house to replace the part once it came in so that I wouldn't need to drive over again. While my car gave them a lot of difficulty, Mike and his employees were professional, persistent, and went above and beyond to stand behind their work. read more

Called my insurance company on 4/24/24 to have a chip filled. I chose this company due to reviews and wanting to support local a business. Today is now 5/3/24 and I have not heard anything from Horizon Glass. Unfortunately my chip has now turned into a crack across the windshield and we will need a replacement. read more

Mike and his crew went above and beyond to make sure my windshield was replaced correctly. I will definitely use them again and refer my friends and family! read more

Great quality and great Customer Service wouldn't recommend anyone else to replace a windsheild!!

Excellent service at a competitive price. These guys show up on time, are courteous and respectful, work efficiently, and guarantee their work. My son's Jetta got a crack in the windshield right after Horizon Glass repaired his windshield, and they replaced it immediately at no charge. I highly recommend them! read more

I requested service to have the back window in my Tacoma replaced and they did a great job! Tyler and his team were courteous, helpful, friendly, and professional. They provided great value for the cost of the service provided. I would use this company again. read more

Super sweet owner! He made a mistake with our window placement and without any hassle or even asking he made it right by not charging us for our window replacement! You can tell he trusty cares about his business and he wants his customers to be happy above anything else. We as humans all make mistakes it's in our nature but thank you for making it right without hassle or even having to be asked. Definitely would go back and recommend him. read more

I had my side wing window popped out by a protester. When I called other places, they wouldn't do anything for me as I already had the glass and was actually told they wouldn't make any money helping me as they make money selling the glass. When I talked to Mike, he told me to bring it on down to the shop and someone would put it in for me. Norm did a great job, was a very cordial and likable guy chatting while he put in the window and then said it was done FOR FREE! Pretty cool. I highly recommend Horizon Glass. Nice people, Family owned, local. Will definitely be getting my glass business and I will send Family and friends to them as well. Thanks to Mike and Norm. read more

Great service & glass! The owner took care of my glass replacement. He had a heck of a time with the calibration for my sensors but didn't quit till it was perfect! read more

Fast service, great value. Would recommend Horizon to anyone that needs a chip repair or new windshield.

This company truly understands and delivers service, they are knowledgeable, fast and friendly. I have used them twice once on my travel trailer and on the side window of my car. Plus their price is very fair and reasonable. Gary Call read more

I highly recommend these guys! They are fast, efficient, skilled and personable to boot! My 1999 Toyota Camry looks like new again (well, at least the rear window does) after having my rear window replaced in about an hour's time. They scheduled my appointment quickly and finished the job with A+ quality. read more

Other businesses would not even look at my problem...Mike...enjoyed the challenge and bested it! Never had a Glass Smith before...have one now!!! read more

Appreciate the prompt and thorough service and courtesy call made today!!

BEST SERVICE EVER! I had heard of this place from a coworker who advised they were amazing. I reviewed a view alternatives and requested a quote via fax for efficiency. I received a quote right back at unbeatable rates via fax, as requested. When I called to follow up today on this quote from yesterday I was greeted by a kindly gentleman, Mike, who confirmed who I was and advised he could come out TODAY between 11-1pm. When they arrived, they kindly took care of the windshield in MINUTES. I was initially worried about the quality of the job that would take such little time but it came out wonderful! I have never been so pleased with a company besides my own (California Sleep Solutions, we put your sleep disorders to rest!) and this wonderful, locally owned business is just the tits. Thank you Mike and your awesomely smiley teammate! read more

Great service. Took my car in this morning to have a new passenger window put in. The guys did a great job. Very efficient. The owner and technicians were all awesome. read more

The best! I have always had them take care of my windshields and they rock! Thanks Mike!

I've had my 1965 Mustang for 7+ years now and I dread the rainy season because the front windshield leaks so terribly. It has ruined two carpet kits and rusted a floorboard. Finally I took it to the professionals at Horizon. These guys were great. They did great work and didn't cut any corners! The price was less than expected and the quality of workmanship surpassed my expectations tremendously. Thanks guys! If you're looking for some experts give these guys a call. They did a great job on my classic car. read more

Just got my windshield replaced today and once again, the service was fantastic as well as the price. Mike always makes it hassle free amd they are quick to get you back o the road. I can't say enough great things about this company and their customer service. As I live in a rural area with lots of gravel driveways repair/replace is part of life for all my vehicles and Horizon has always done me a solid. See ya again Mike, I am sure. read more

First & foremost I would like thank Horizon Glass Inc. for their prompt service & knowledge of their profession. I had my windshield replaced by another company called First American Auto Glass of Lincoln. They showed up late to the appointment in an unmarked vehicle, never introduced themselves & did a horrendous job replacing my windshield ; it had air leaks & they scratched my car in numerous places. When I called them to let them know about the air leaks I was told I needed to call back after 3pm to talk with the "warranty department." We set up an appointment for the next day, the tech never showed or called, I called the owner 2 hours after the scheduled appointment he told me "I cannot get ahold of my tech, I will call you when I do." by this time it's 5:30pm. No one ever showed up, they never called me back nor did they answer my calls or text messages. I was referred to Horizon Glass Inc. I called spoke with Mike, I told him my story; not only did he come out the same day & fix someone else's problem, he called & spoke with the owner of First American Auto Glass of Lincoln & had him agree to pay for the service's being done by Mike. In my eye's, Horizon Glass Inc. is #1. I will refer everyone here! I am so very thankful there is still honest & reliable people out there. Thank you Mike & Horizon Glass Inc. Tara Rogers read more

They came in earlier and easily fix the broken windshield of our car. They were able to exceed my expectation. Very professional!!! Will be recommending them to my friends and colleagues read more

If you are looking for any type of auto glass, windshield or other, I highly recommend this wonderful family run business. Mike was very helpful and took care of my car with friendly same day service! read more

Horizon Glass replaced the windshield in my Ford Fusion in less than an hour, the price was very fair and the workmanship was great!

I was referred to Horizon Glass by J & J Body Shop in Roseville. Mike came out to the shop where my vehicle was being repaired and replaced my windshield as well! Great customer service and the windshield looks amazing! read more