This was such a fun experience! We had a group of nine and rented a donut boat for two hours. The…read morestaff were friendly and knowledgeable. They made us feel welcome! The staff prepare a cooler for you that you can fill w drinks and snacks purchased from their shop. They had a great selection of beer, wine, prosecco, sodas, juices etc. They also had ice cream. The staff was helpful in explaining how to work the boat and gave us a speaker for music. Our group had a blast! We went in the evening and stayed out until around sunset. The donut boat was easy to operate. You sit in a circle with a circle table in the middle. Everyone in our group had so much fun! The circle set up was great for talking, laughing and socializing! I would love to rent one of the adorable retro boats next time! This is a must do in Saugatuck!

Bottled drinks are great. The margaritas taste horrid. When we told the server that the margarita…read morewas below our expectations, he claimed that "they sell a lot of them". Other than that, the atmosphere is cool.

On our recent trip to Saugatuck, we decided to rent a pontoon boat to check out the city from a…read moredifferent perspective. We rented the larger of the two boats and had plenty of room for our party of 10. Gas comes included in the price of the rental and the boat was in great shape. Only suggestion would to be modernize it some to allow for plugging in USB charging cables, etc.

We had a great time here! It was the best time ever! We came for a bachelorette party and it was…read morethe best part of the weekend. The boat rentals were very efficient and the view was amazing! Martin helped us, he was amazing- he was so polite to us, even as the crazy bachelorette party was being crazy and probably obnoxious. We would come here again for sure, and definitely say hey to the friendly employees like Martin we encountered there. Definitely recommend!

Captain Eric Schippa took our family out on a perfect afternoon out of Saugatuk on the Blue Chip…read more The boat and equipment are all top shelf. The captain was very personable and extremely knowledgeable on fishing the lake. We started slow (left at 1pm) but we go into some great fishing within 30 min. Landed a big 25lbs salmon, a couple of big lake trouts along with several smaller "good eating" size lakes trouts. We wont talk about the monster Coho that gave the line the slip just within eyesight. It was a great experience for all of us, made lasting family memories. When we come back this way we will be chartering again with Capt Eric.

Absolutely worst place I've ever had the misfortune to deal with. After driving for an hour arrived…read moreat their location. No one waiting for us and no canoe. Even though I had early confirmation for the time and date plus periodic text and email reminders including that morning. Called and got some woman who had no idea of our rental though when she checked was on her schedule. Claimed she was 1/2 hour away but the earliest she could get there was 2 hours!!! Clearly didn't want to be bothered. No offer at all to make up for a major shrew up on their part and the inconvenience to us. Horrible, horrible place. Ther are much, much better canoe rental places in west Michigan with much, much better attitudes towards customers. That's where I'll be going. So sound you.

WaterTrail Ventures is great fun! The river trails are always beautiful. Their customer service is…read morewonderful, Julie always strives for customer satisfaction and is spot on! Very helpful and knowledgeable, and experienced in all aspects of her service. Very pleased with our service and adventure. Would definitely use them again! Possibly a fall color tour!

This was an amazing find! Skip and Mark were amazingly easy to work with and incredibly kind. My…read moreparents and I were just looking for a fun quarantine activity to do on the 4th and were pleasantly surprised when we were told they would be available on such short notice and on the holiday no less! When we arrived they were already there and ready for us.The Pigeon River was beautiful, clean, and super relaxing. I would 10/10 recommend renting from Skip and I will definitely be a regular with these awesome folks! Thanks again guys!

Skip and Nate were a breeze to work with and we had a great time out on the water. I called Kayak…read moreKayak to reserve two single kayaks and I received a text confirmation right away. We got to the meeting spot and our kayaks were ready for us to enjoy a morning of paddling on Pigeon River. It was $35 per kayak for a half day rental. I highly recommend this company to anyone looking to kayak in the Holland area.

There were 6 people who went out; including a 12 and a 15 year old. We were all rookies and we lost…read moreat least 6 fish including a very nice steele head. We limited out at 30 fish and were on our way within 6 hours with 60 filets, mostly coho. I will call no one else if I go to Lake Michigan. By the way, the first mate was unable to go that day; so, it was just us and the captain. He was a pleasure to watch.

Too many people fishing and not enough assistance Boat is…read moretoo big for fishing Didn't leave on time People too close to one another The crew needs to make periodic announcements about where we're going When we might try fishing in a different area I saw maybe 10 perch caught amongst 45 people Won't return

While the concept is a great idea, it is very poorly executed. And severely lacking in customer…read moreservice & communication. They were rude to us and our guests while on board. They ran out of food for the 'dinner' when they were given a head count at least a week before. And the drink prices were very inconsistent. We even had to argue to get the included beverage that came with the dinner. They say the boat holds 80 persons, yet would only allow 20 on the upper deck. I don't see how the lower deck would hold 60. We cruised south for about 45 minutes then headed back toward the pier heads and proceeded to idle in front of them for 15 min until we asked why we were not "cruising" since that's what we paid for. If you are considering this for a group event, I urge you to not have high expectations. As all the guests did enjoy the cruise, they could have experienced much better customer service and felt like they at least got their $$ worth.

honestly shocked by the negative reviews. johnny and his team were so accommodating and amazing!!!…read morewe had the best time. they were very informative and our boat rental was super affordable. highly recommend! see you soon johnny we will be back.

Got all the way through filling paperwork just for them to tell us we couldn't rent the jet ski!read more