On our recent trip to Saugatuck, we decided to rent a pontoon boat to check out the city from a…read moredifferent perspective. We rented the larger of the two boats and had plenty of room for our party of 10. Gas comes included in the price of the rental and the boat was in great shape. Only suggestion would to be modernize it some to allow for plugging in USB charging cables, etc.

I posted a picture of their website that advertises moped rentals. The reviews are positive and the…read moreprices seemed reasonable -- so I took a brisk walk into Saugatuck and walked to the counter, only to be told:"Oh, we used to rent mopeds but we don't anymore." I know modern technology can be challenging to some, but please -- hire a grade school student to update your website to reflect your current policies. This is the era of instant communications.

What a great time! We had the two goats with the most for sure! Not only did we score big with the…read moreKing Salmon but Cory and Eric actually made us feel like we knew what we were doing even though they may have let out the lines a little more than they needed to. Guess they wanted to see us work for it. Ha! In all seriousness I would highly recommend these guys. They showed us what open water fishing is all about. What a great time and memory we won't forget. Thanks Cory, Eric and WMCF!

Best charter I've been on. Corey and Eric out of south haven are incredible and had the tools and…read moreknowledge we needed to max out. caught the biggest fish I've seen come out of lake MI. Thank you guys!

Absolutely worst place I've ever had the misfortune to deal with. After driving for an hour arrived…read moreat their location. No one waiting for us and no canoe. Even though I had early confirmation for the time and date plus periodic text and email reminders including that morning. Called and got some woman who had no idea of our rental though when she checked was on her schedule. Claimed she was 1/2 hour away but the earliest she could get there was 2 hours!!! Clearly didn't want to be bothered. No offer at all to make up for a major shrew up on their part and the inconvenience to us. Horrible, horrible place. Ther are much, much better canoe rental places in west Michigan with much, much better attitudes towards customers. That's where I'll be going. So sound you.

WaterTrail Ventures is great fun! The river trails are always beautiful. Their customer service is…read morewonderful, Julie always strives for customer satisfaction and is spot on! Very helpful and knowledgeable, and experienced in all aspects of her service. Very pleased with our service and adventure. Would definitely use them again! Possibly a fall color tour!

Skip and Nate were a breeze to work with and we had a great time out on the water. I called Kayak…read moreKayak to reserve two single kayaks and I received a text confirmation right away. We got to the meeting spot and our kayaks were ready for us to enjoy a morning of paddling on Pigeon River. It was $35 per kayak for a half day rental. I highly recommend this company to anyone looking to kayak in the Holland area.

This was an amazing find! Skip and Mark were amazingly easy to work with and incredibly kind. My…read moreparents and I were just looking for a fun quarantine activity to do on the 4th and were pleasantly surprised when we were told they would be available on such short notice and on the holiday no less! When we arrived they were already there and ready for us.The Pigeon River was beautiful, clean, and super relaxing. I would 10/10 recommend renting from Skip and I will definitely be a regular with these awesome folks! Thanks again guys!

There were 6 people who went out; including a 12 and a 15 year old. We were all rookies and we lost…read moreat least 6 fish including a very nice steele head. We limited out at 30 fish and were on our way within 6 hours with 60 filets, mostly coho. I will call no one else if I go to Lake Michigan. By the way, the first mate was unable to go that day; so, it was just us and the captain. He was a pleasure to watch.

Great experience! These guys know where the fish are. Kevin and Steve took great care of us…read more Limited out in ~2.5 hours. Hope to see them next year.

From the owner: Always on Sport Fishing Charters offers fishing & sport fishing charter services. Including ice…read morefishing. Call (616) 836-8452 or visit our site for pricing!

Too many people fishing and not enough assistance Boat is…read moretoo big for fishing Didn't leave on time People too close to one another The crew needs to make periodic announcements about where we're going When we might try fishing in a different area I saw maybe 10 perch caught amongst 45 people Won't return

While the concept is a great idea, it is very poorly executed. And severely lacking in customer…read moreservice & communication. They were rude to us and our guests while on board. They ran out of food for the 'dinner' when they were given a head count at least a week before. And the drink prices were very inconsistent. We even had to argue to get the included beverage that came with the dinner. They say the boat holds 80 persons, yet would only allow 20 on the upper deck. I don't see how the lower deck would hold 60. We cruised south for about 45 minutes then headed back toward the pier heads and proceeded to idle in front of them for 15 min until we asked why we were not "cruising" since that's what we paid for. If you are considering this for a group event, I urge you to not have high expectations. As all the guests did enjoy the cruise, they could have experienced much better customer service and felt like they at least got their $$ worth.