Thank you Gordon, just want to say thanks again to you and…read moreAllison for making the process so much easier. Everything was perfect today and it was a really beautiful service, thank you for helping put my mum to rest, Steve--------

Angie was fantastic, she listened to us, and advised us on what we would need to do next. Going…read morethrough the funeral plan information was just what we needed, we can plan just what we would like, and know that our loved ones don't have to worry.

I lost my mum quite suddenly , and went to W Simpsons they couldn't do enough for you under stood…read morethe way you were feeling treated you more like a friend, understanding relaxed not pushy , my mum wanted a woodland burial , they organised everything, they told me to phone them at any time , they went over every detail sorted everything out for mum , than 7 months later I lost my dad so I returned back, they know my heart ache from loosing mum than to lose my dad shortly after , I felt I could leave most of the arranging because of how they had handled my mums, just one detail was to change my dad liked horse's so we had two horse's and carriage this was all sorted out , the day was extremely sad , but made better by the execellent service we got , Thank you so much Michelle .

Booked repair 5July 2026 paid £20 appointment fee to secure the visit. After a no show at the…read moreappointment time / date I rang to be told appointment cancelled and refund would be made. Have since contacted the company via both phone and email between 20 July and today 7August and still have not received refund despite receiving verbal assurances and email on 27 July stating refund on it's way allow 3-5 business days. Based on my experience and I am disappointed hence 1 star regarding this company. Update on review 14/8/26 I have received refund with sincere apologies and explanation regarding revision of booking software which automatically facilitates refund in event of cancellation hence upgraded review. I understand the difficulties experienced by small businesses and accept the apologies.

At my mum's house, Electric hob and cooker installed on time and very good communications before…read moreand after visit. Old ones were taken away. Highly recommend.

Washing machine up and working within 3 hours of original call with a creative repair at a very…read morereasonable charge. Damage (my fault) would have led to a write off otherwise. £30 charge only applies if repair not possible (referred to in previous negative review).

WAIST OF TIME AND MONEY This was my worst experience with…read morea carpet cleaning service. The cleaners arrived 2.5 hours later than the agreed time. The quality of the cleaning is terrible - the carpets are still dirty. The cat hair that I was promised would be removed was left in wet clumps all over the house. The carpets under the table and behind the doors in the rooms were not touched at all. A 3 bedroom house with carpets everywhere except the kitchen and bathroom was 'cleaned' in less than 30 minutes!? When I expressed my dissatisfaction with the quality of cleaning, they were rude to me, yelled at me that it took them a long time to get to me, refused to correct the situation and just left. A so-called 'discount' of £25 for this quality is totally unacceptable. I have regretted 100 times falling for the good reviews of this company. Perhaps they have other staff who do their job with integrity, but I was not so lucky to meetthem. Even after they left, when the carpet had dried a bit, I used a regular vacuum cleaner and picked up as much dust as usual. Moreover, there are some new stains on the dried carpet. I still don't understand what I paid money for??? P.S. When I left a negative review about them, instead of apologising, they blocked me on FB.

Quality professional affordable and friendly service would definitely recommend, best in town!read more