I lost my mum quite suddenly , and went to W Simpsons they couldn't do enough for you under stood the way you were feeling treated you more like a friend, understanding relaxed not pushy , my mum wanted a woodland burial , they organised everything, they told me to phone them at any time , they went over every detail sorted everything out for mum , than 7 months later I lost my dad so I returned back, they know my heart ache from loosing mum than to lose my dad shortly after , I felt I could leave most of the arranging because of how they had handled my mums, just one detail was to change my dad liked horse's so we had two horse's and carriage this was all sorted out , the day was extremely sad , but made better by the execellent service we got , Thank you so much Michelle . read more