The staff is very nice and I've had a good experience so far with my sessions , they offer snacks…read moreand the bathrooms are clean.

Seriously going to look for a new spot..... The people in…read morethe front office are rude and inconsiderate of your time, but the biggest problem is there inability to effectively communicate. Plus they act as if they are doing me a favor providing services, last time I checked I believe thats what they get paid for. ... there have been numerous times where they were supposed to get back to me, or cancel and reschedule an appointment, but ALWAYS! fail to do so. It's surprising that they are still in business. On the top of my to do list this week is to find a new provider.

I can't begin to say how thankful my children and I have found Miss Peau…read more I have felt so at home and I know how much My children love when we get to meet with her. I feel that my children look at Miss peau as more so than a confidante but as a true friend. I think we feel allot closer as a family when we leave out sessions. I would recommend Miss Peau to anyone as a matter of fact already have to a co worker and one of my closest friends. I am sure he feels the same way I do about her and her methods Thank you so very much, Jennifer

I was really excited to try this place because I saw all the amazing reviews. I went on their…read morewebsite and scheduled my consultation. The website gave me the option of in person or video appointment. I picked the in person option and a couple days later I received my confirmation email confirming my in person appointment with the address of the facility. I also received some documentation that I completed prior to the appointment. On the day of my scheduled appointment I arrived 15 minutes early and was informed right at my appt time that there was a confusion and my consultation was over the phone. So unfortunately I did not get to see anyone even though I drove down there. Their location is very pretty and calming though.

Magnus is absolutely awesome to work with…read more He listens and is extremely helpful with finding the right meds that help with the symptoms I am experiencing. He takes his time and cares about his patient. I grateful I found someone who cares! I have been coming here for a few months now and Magnus is fantastic! Highly recommend!

The call center who oversees your medical records is ran out of India! Don't bother trying to call…read moreand ask for your medical records or any proof of visiting this place... The individuals who answer the phone leave you on hold forever, transfer you all over and no one barely speaks English. Can't give you straight answers and hangs up on you.

They don't return phone calls you can leave message after message they still don't call back…read more They're trash at communicating. Get better staff not ppl who work from home lmao

the type of care I receive from my Therapist is the best I've ever had. I look forward to my weekly…read moretherapy session so I can unload any, and all that is going on in my life. I'm so thankful for the quality of care I get from my Therapist.

Very discouraged, the Sunnymead BLVD location is in a bad area, next to an unknown business that is…read moreblasting rap music. Not convenient, how can someone open up in a therapy session when the next door business has music blasting? It should be a quiet setting, not this crap! Also, they're running a flooring business in the same counseling center! Not happy at all! I call to get a landmark on location, I was told the counseling center had blue doors. Ummmm these look like pistachio green to me ‍

Shelley is a fabulous therapist. She has helped me and properly diagnosed me so I can get the best…read moretreatment. She has also helped my husband and I immensely. I will be sticking with Shelley for the long run!

Don't even waste your money or time on this program. Staff is super unprofessional VERY…read moreunresponsive. They don't care about your time whatsoever. I would give 0 stars if i could

This place is a joke! You watch Intervention DVDs in a very tiny room with lots and lots of people…read more(someone should check the capacity restrictions). Group sessions are ok because the councilor is very nice but no one talks, we all just starred at out feet. Last, my case was transferred out of state and my new program will allow my sessions to go towards the one I took in CA but...ACE wants me more $ just to send my file over. Councilors are nice but the program leader is trying to get more $ for doing as little as possible. Go somewhere where the program actually cares about the issues at hand.

Had my first telehealth appointment today, have always been skeptical about speaking to a stranger…read moreabout my mental health. Although i was referred by a trusted friend. I have to say it was a great experience. I felt comfortable speaking freely, i did not feel pressured, i felt like someone actually cared about my feelings. I am looking forward to developing my plan and hopefully once our current pandemic is over i will feel comfortable coming in person. Highly recommend

I highly recommend balanced mind counseling. My daughter felt comfortable when speaking with her…read moretherapist. She was attentive, patient, and professional. She was able to accommodate a virtual appointment which is very appreciated in this time. I'm happy that my daughter will continue her sessions.

I am writing this review with genuine disappointment after what began as a very positive…read moreexperience. My husband and I reached out to Rita last December after reading her excellent reviews and believing she would be a good fit to support us through some challenges involving one of his past relationships. Our initial joint session with Rita was encouraging, and the individual sessions that followed felt meaningful and productive. I truly felt that she cared about both our relationship and our personal well-being. However, circumstances changed when my husband's former partner discovered that we were seeing Rita and appeared at her office without notice. I was initially told that Rita had declined to meet with her. I later learned that Rita did in fact meet with her--on more than one occasion--despite the ongoing issues and history that were discussed in our sessions. We are now involved in a legal matter with this individual, and her court filings include information that could have only come from private sessions with Rita, including deeply personal details about my husband and me. This has caused us significant concern regarding confidentiality and professional boundaries. Our attorney has attempted to contact Rita for clarification, but we have not yet received a response. We sincerely hope she will come forward to provide accurate information so this situation can be properly addressed.

My first time ever coming to therapy never did I thought coming here, I was never a big believer…read morefor change. I was stuck in my old ways of being aggressive, stubborn to change my ways in life. Sometimes life gives you a second chance I first came in with Rita I was welcomed with such love and zero judgment I found a place where I could open up four weeks into this and I have found myself changing my thoughts the way I see life I can't believe how well I've been able to overcome this big obstacle I had in front of me that made me such a bad person in my eyes. I'm grateful and thankful to have found this place and I love how much I've changed and will continue changing with proper guidance and and Rita supporting me to become a better version of myself

Excellent at listening and using real solutions that work with young teens. Works well with parents…read morealso.

Dr. Lake is an awesome, top-notch therapist. He listens with intent, is engaged, fair, respectful…read moreand personable. And the icing on the cake is that he is funny and down-to-earth. We really connect with him. We enjoy his weekly assignments and truly appreciate his approach to counseling. His office is nice, welcoming, and comforting . I can't say enough about just how valuable Dr. Lake has been for us.