I can't count how many times I've been to this location and found something only to see that it has…read morea 'sold' tag on it from 6-8 weeks ago. Store policy is that items have to be picked up within 7 days. That only applies if you aren't a friend or family I guess. Poor management and the good ole girl system will be the downfall of this location.

Do NOT go to this store. EVER. Sure they have lots of good furniture at good prices, but whatever…read moreyou do, DO NOT let them try to fit your purchases into your vehicle if you don't have a truck. On 11/19/22 at 2:17 PM, I stopped by this store to purchase a massage chair for my office set up. It cost me $109.50. I have a standard sized car. It's a KIA that fits 4 people. My car did not have the space to fit this massage chair. So they try to fit it in my trunk. They had trouble doing that and had to strap it down so it could safely be transported home. In the process of doing that, they straight up BROKE the hatch to my trunk. It wasn't until I got the massage chair home and got it out that I realized my trunk would no longer shut. You have no IDEA what I had to go through to get it fixed... When I was at home, I had to use a CEMENT BLOCK to keep the trunk shut because it was raining on a few days. After WEEKS of having to deal with this inconvience because of this stores incompancy I finally went to the KIA Dealership on 12/8/22 to get it repaired... Because of them, I was saddled with a bill of $216.06 for repairs/labor and a new hatch. This does NOT include the $45 I spent to get a rental car, or what it cost to fill up the tank before returning. Prior to this, I went back to this store to try to get them to fix the hatch because this was THEIR FAULT. Not only could they NOT repair it, they also tried to play it off like breaking my hatch wasn't their fault. So not only did I pay over $100 for the chair, but I ended up paying for effectively DOUBLE for the repairs to my car. I WILL NOT take this lying down. This business WILL accept responsiblity for their actions by footing this massive bill or I WILL press charges. Until then, enjoy this bad review on this business. I want everyone to know what this business did to me. If this company wants to foot the bill in full, I would be happy to review this negative review. But until then, this reviews stays.

I'm an old handyman who still does lots of creating/building stuff, usually from weldable/brazable…read moremetals. It's a hobby, these days. Comes in handy for neighbors I like. The inventory in this store is always changing, but it is always much, much cheaper than standard "Box" stores. I'm talking about Walmart, Home Depot, etc. I've never had a bad experience with any of their counter folks. Try it...You'll..... Happy Christmas. Ron from Erwin. Five stars from this old Electrical Engineer.

This store has amazing prices and the variety of products is completely unbelievable. You never…read moreknow what you may find when you walk through the doors but I promise if it's a bargain you're looking for you've come to the right spot!!!!

This store just opened last month and they're bound to do well in this area…read more They are already stocked with a wide assortment of building supplies. When we visited last week, they had bath and kitchen cabinets, furniture, appliances, light fixtures, sinks and toilets, windows, siding, doors galore, flooring, and all sorts of paint, screws, nails, and much more. They had a section with furniture and a small assortment of kids toys and books. They had an idea area near the restrooms, and in it there was a shelf with hundreds of craft books. Mostly quilting when I was there, each for $2.00 or less. Staff was friendly and helpful.

Stay away!! Don't tell your friends or they may beat you to the bargains!!! I really don't want…read moreto tell all the neat things (furniture, books, dishes) that we have found here. Please, please, just call it unsafe. No not for your pocketbook...just for your friendship with your friends. Shhh...just don't tell them.

Good cause but this is not the best HFH I've been to. They were over priced, and unorganized. I was…read morenot impressed will not return.

My wife and I live in Maryland, but have a house in Bristol VA that was being rented to some…read moreterrible tenants. They caused a rat infestation in our house. We called Leo's and agreed to a contract for a tech to visit every three months for a year, they supposedly sent a tech to the house soon after that though I never heard anything from Leo's. After a few weeks I called Leo's to inquire about my bill and how the service went. I was told everything went well and they would be mailing the bill. After another two weeks or so, my wife had to travel to Bristol to meet the Sheriff and evict the terrible tenants. While she was in town she went to Leo's only to find out the the tenants never let the tech into the house and the service had NOT been completed as I had been told over the phone. While there in person, she scheduled a time for the tech to access the now vacant house. When the tech arrived, he found a roach infestation(did I mention how terrible the tenants were?) to go along with the rats. He suggested the best course of action to be a monthly treatment plan and advised that he would send a new monthly contract and would reach out in the future to schedule the next treatments. At this time the tech did a full service and we began seeing results(dead roaches everywhere) relatively soon there after. Another two weeks pass and continued radio silence from Leo's. No new contract had been mailed, emailed, or in anyway communicated to us, no scheduling had been done. We called and cancelled our contract today. No apologies were made for the lack of communication, no attempts were made to do any better. This is understandably a very stressful situation for us as we have had to take days off of work to travel and tend to this house, not to mention the literal thousands of dollars we are out do to non-payment of rent and damages. We needed a company we could rely on, someone who could do the job, and communicate to us. Maybe I'm asking for too much, but knowing that a rat and roach infestation was allowed to grow for roughly a month due to Leo's lack of communication is infuriating. TLDR; Leo's says they completed a service they did not complete, roach and rat infestation grows for over a month.

I had yellow jackets entering my house. They were able to come the same day I called and were…read morefriendly and thorough. Unfortunately, we found other issues; however, finding them will save me money in the long run. I would highly recommend them!!

We ordered new furniture (forever ago) and it's finally going to be delivered this week. I called…read moreJulia, and was so appreciative of how responsive and helpful she was! She was able to fit us in quickly, and remove our old furniture carefully. Honestly I found her vey inspiring. Usually two muscle bound guys show up to move heavy items. But a sunny smiling lady taking care of it was awesome! I think this gal could do anything she puts her mind to!

From the owner: Stress-free removal of unwanted/unneeded items from homes or businesses…read more#1 Junk Genie is a woman-owned, locally-based, fully-insured junk removal business. We take the stress out of removing what you do not want. We serve both residential and commercial clients. We will provide first-class customer service, enhance lives, remove clutter, reduce stress and always be honest, ethical, and efficient. When you pay for our junk removal service, you never have to worry about anything else. We will haul away trash, appliances, furniture, scrap metal, renovation debris, yard waste, and even your old piano.