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Hope Heald K9

5.0 (1 review)
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Private dog training

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5 months ago

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The Dog House

The Dog House

(38 reviews)

Cheryl is an experienced, competent and compassionate service Provider. I approach services for…read moremy four-legged family members the same way I would if looking for daycare options for a small child. Our first fur-baby, our (then) 14 year old Shih Tzu had severe allergies and hair loss. Cheryl was amazingly gentle and calming while working with him. Whenever we brought him in, we could barely restrain him from getting to Cheryl. She took the time he needed to care for him properly, given his hair challenges. He had a final grooming with her (at 17) before we took him to the Rainbow Bridge. She cried as much as we did. We waited a little over a year before making the decision to get another dog. A Shih Tzu mixed rescue, renamed Chewbacca. While in different foster homes for almost two years, he definately had some serious trust issues but he really needed grooming. He was a little aggressive but was slowly learning to trust his new Mom, Dad and his older brother, 12 year old (abandoned while moving) kitty, Leonardo DiCatprio. Leo took to him and I think he realized his new brother had come from a difficult situation. They sleep in beds next to each other. Cheryl took him as her last appointment of the day. She said his mats were so bad that he really would not be able to settle into the time it would take for his hair to be done. Shaved down. Bathed twice. He had an appointment with the Vet the following day. Cheryl suggested they check his right ear. She thought it might be infected. She was right. Chewbacca was much better after his ear treatment along with new healthier food, shots, some toys and his medication. His hair/fur and nails have never been better. He still forgets sometimes but he is easily reminded. He has added an abudance of love to our family. He loves Cheryl and will quickly roll over onto his back for belly tickles. Thank you Cheryl for taking such good care of our fur-babies. Your gentle care has really helped Chewbacca to settle in and allow us to love him. With many thanks, Ed and Bobbi Giangrasso Daddy and Mommy to Leo and Chewbacca

Awesome groomer!! We've been bringing our Bernese Mountain Dog here for a few years and they do a…read moregreat job. Cheryl is very kind and the dog seems comfortable going inside and happy when we pick her up. Highly recommend!!

New England Dog Training - HUGE outside fenced-in play area!
Having a great day at play while our owners are away!

New England Dog Training

(10 reviews)

Our girl Sadie was anxious all the time and barked at everything and everyone. Recall was not a…read moreword in her vocabulary and she would be the one to take us for a walk. That is, until we met Nick. He was absolutely incredible with Sadie and changed both Sadie's and our lives for the better. Within a few minutes he recognized her lack of confidence. After a few short weeks we went to pick up our girl and the change in her was amazing! She now has more confidence and is less anxious, her barking has subsided, she has great recall and we now walk together with loose leash heel. During her stay with Nick, he would send daily pictures, videos and updates keeping us connected to her and their progress together. If you are considering training for your dog, stop thinking and do it, you would be in excellent hands with Nick. He treats your dog like family! We mare beyond thrilled with our experience with Nick and New England dog training Company.

We have used Bill and his staff for weekly stays and daily day care. We have never had a problem…read more Our new dog has gone to day care for about a month now. He is excited every time I pull into the driveway and he comes home tired. Bill also comes to the house for dog training. I find his advice very helpful. After only a few short weeks, he is more behaved and has not chewed on the furniture (fingers crossed). We continue to work on social interactions with humans, as our dog lives to greet everyone.

Lucky Dog Resort - Our mascot Ham chillin' at Lucky Dog!

Lucky Dog Resort

(53 reviews)

My husband and I are newly married and we adopted a house pony last winter. Our new giant puppy,…read moreKlaus, is everything to us and we haven't spent time away from him. We are the three musketeers going everywhere together. I'd gotten news that my husband and I needed to spend some time out of town for some medical appointments and it would be too long to leave Klaus in his crate, and what if we were stuck longer in traffic or needed to extend our stay? My husband did exhaustive research about in-house pet sitting, daycare and boarding services in the area and came up with Lucky Dog Resort. We decided that lucky dog was the best fit for us because we could leave him for a day if we'd ever need to drop him off while we are out running errands or leave him overnight if we needed to travel. All of their options seemed to work for us for any anticipated needs. We couldn't be more thrilled with their staff, facility and services. When we drop Klaus off at their gate he is SO EXCITED to be there. The staff greets us and reviews his typical daily schedule, food and sleeping habits with us. They have crating options and snuggling options and make sure to note when your dog typically eats and how much. There are often many, many things to worry about on a given day and Lucky Dog Resort has taken one worry from our list - we no longer worry that Klaus is happy and safe when he's not with us. They send us mid-day photos and videos and his doggie smile is enough to prove how happy he is to be running around with friends. Their team is reinforcing his training and good behaviors and best of all, he comes home from daycare EXHAUSTED - he's run and played and gotten rubbies all day long. He is loved, safe and cared for at Lucky Dog Resort.

Laurie and her staff are incredible!! They truly treat their customers (i.e. our pups) like their…read moreown. I am so happy to have found Lucky Dog Resort. Highly recommend and will definitely be using in the future! Gigi and Sasha can't wait to return.

Island Canine Academy

Island Canine Academy

(5 reviews)

Julia is a Boss! My little Stella picked things right up. The first day she was scared when I left…read moreher even peed a little, she's only 6 months. By day 3 she was waking me excited to go back and see Julia. Training is consistent and discipline. Stella and Julia excelled. Me and my wife were tuffer to train and do our homework. Even with our incompetent training at home Julia got her goal accomplished as she stated. It's up to me and my wife now to keep Stella on task. I'm limited with my time this time of year but I've been able to get out with Stella a few times now and she retained her knowledge when I follow Julia's clear and concise directions she prints out for you. Her process is easy if you apply it. I'm impressed with her knowledge, professionalism and understanding of some people's time constraints. She fulfilled her duties even though me and my wife didn't as much. We highly recommend her and will be continuing our use of her abilities for further training in the future. Side note we used another trainer. I won't mention any names but he SUCKED! Julia's on point! Thank you Julia from Prudence and I.

Her training is not guaranteed. In Dec 2024, 2 year old…read morefamily dog bit my 8 year old boy on the shoulder due to 4 year old girl having a snack around the dog he should not have. The injury to my 8 year old boy was very mild and did not break skin because the dog stopped his attack without intervention. This was the first time the dog had ever attacked anyone in the family. We sought out Julia Langley/McCarty at Island Canine Academy for training. She was aware of the attack and that we have 3 young children and guaranteed she could help us. She said her services were guaranteed or we would not have felt comfortable paying the huge amount of $2000 for 2 weeks of dog training. The dog was at Julia's facility from 1/10/25 to 1/24/2025. The dog did learn the commands as Julia had stated. However, on the morning of 2/6/2025, the dog mauled my 6 year old girl triggered snacks the 4 year old girl had brought. My husband was in the room and screamed the dog's name to get his attention. The dog ignored him and mauled my 6 year old girl until my husband could get to the dog. My 6 year old girl required stitches in the ED. We called animal control who told us the dog needed a 10 day quarantine and had no resources. My husband called Julia who offered no assistance. would not offer to board dog for quarantine. We paid $800 to board him at an animal hospital who carried out the euthanasia. I requested a 50% off refund from Julia due to the fact her training was guaranteed and we experienced an even worse attack after her training. Julia says the dog learned his commands so her training was successful. How can she say her training was successful when the dog had mauled my daughter only two weeks after training and we had been using the commands? She is now threatening to sue me because I told her I would file a BBB complaint and write truthful reviews on her business since she would not do a half refund.

PetSmart

PetSmart

(19 reviews)

I have had a great experience so far with getting new stuff for my 2 new pups there, it's always…read morenice and clean and well organized and easy to find what you're looking for. The team was very helpful in getting down some hard to get items and we had to make two trips in and out to get everything we needed with no fuss. We even set up puppy training while we were there and had a coupon for money off for one of the pups and the manager was nice enough to give us the discount for both of them! The reason for the four star review is because we have an older dog who we brought in for grooming and to be honest it wasn't the greatest job. Her nails were not trimmed on her front feet and she had tons of loose fur still coming off of her after we picked her up.

Alyssa groomed my pet, and he came back soaking wet and absolutely covered in matted fur. He was…read morenot even close to this matted when I brought him in. His coat was also cut unevenly, and the overall grooming appeared rushed and lacking in care and attention to detail. To make matters worse when I arrived to pick him up he was sitting in his crate on the floor of the salon soaking wet. The experience was further worsened by Katie, the receptionist when I arrived to pick him up. She was unhelpful and provided extremely poor customer service. I will not be returning and would strongly urge others to find a different groomer, as this experience was unsafe and harmful for my pet. The quality of the grooming was unacceptable, and the staff's attitude made the situation even more disappointing. Based on the condition my pet was returned in, Alyssa did not handle him properly or demonstrate the level of care and skill that pet owners should expect from a professional groomer. The one singular positive aspect of the experience was Morgan, the manager. She was kind, understanding, and professional, and I appreciated her willingness to listen to my concerns.

Hope Heald K9 - pet_training - Updated October 2026

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