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    Hooves Paws & Claws

    3.0 (4 reviews)

    Services - Hooves Paws & Claws

    Pet physical or wellness exam

    Pet sitting

    Pet vaccinations

    Hooves Paws & Claws Photos

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    7 years ago

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    Tails-a-Wagn Pet Grooming - Doggy Daycare fun!

    Tails-a-Wagn Pet Grooming

    (10 reviews)

    Tragic. I would give a negative star if I could. Took my dog…read moreto them for more than a year, no problem. Then, after a routine 6-week grooming, I picked him up. I notice he had a small tuft of hair on his tail that looked odd, but I just figured he had nipped at an itch. I was not told of anything happening during his session and even called, once I notice it was bothering him, to see if maybe a new shampoo had been used that was causing irritation or other dogs were having reactions to something. I was assured nothing different had occurred during his grooming. I was never expecting what came next. Two days later his tail had become super irritated and was losing fur due to his chewing on it. A couple of more days of his not responding to anti-itch meds and a cone, and I went to my vet. She discovered his tail had a 'guillotine' cut at his base, where the tuft had been, and the blood vessels were severed, like something heavy had dropped/shut on it. His tail was dying. After daily treatment, meds, and artificial skin attempts he literally ate his tail. $1500 later and major trauma to my pet and my family, he is recovering now with a bobbed tail. Throughout this entire devastating experience, the groomers never admitted to the chance that something happened during the grooming and at one point suggested I might have shut his tail in my vehicle's door! Really?!! All I know is that he went in as usual: beautiful, happy, and healthy. He came out with a dying tail.

    Can't get in touch with anyone! I've sent an email inquiry & have left two voicemails over the past…read morefour days asking to be contacted for a new client quote....NO RESPONSE AT ALL!!

    Hooves Paws & Claws - vet - Updated May 2026

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