Reasonable pricing, excellent service, respectful technicians, quality work. My twenty six year old…read moreequipment was failing and parts were no longer available time to replace. I spent five months shopping and getting estimates, and reading reviews. "Mike's " estimate was one of the lowest and I received good reviews from neighbors and the community. The lowest (and highest) estimate(s) was from a company that had poor reviews. Mike installed two new systems, quality workmanship and product. Bravo to Mike, his family and crew.

After two years of constant AC problems Brian found and fixed the root cause of all my AC issues in…read moreone hour. Due to a medical emergency we absolutely had to have dependable cooling within a day and Mikes was on it right away. Out of five stars I give them ten!

Great technicians, excellent and fast demo and installation of new system. Worked from 10 am to…read moreabout 8 pm and were really great about the clean up. Would recommend to anyone looking for a new heat pump,

Again here we are with the work that they did on our bathroom tub and faucet. It has started to…read moreleak, just when we had just gotten over with being exhausted with paschals first round of incompetenc, here we go again. Service person who came out this time wouldn't cap the leak that he admitted was caused the first time because he couldn't get in touch with his supervisor or apparently anyone else's supervisor. At least he tried per usual, paschals management is mia. Now we wait until they give us a call or it's time for our consultation with an attorney. horrid company. I will say the receptionist was pleasant and dealt with my frustration like a champ. She was the only one in the Springfield office willing to do her job today.

BEWARE -- I DO NOT RECOMMEND SATTERLEE…read more My experience with Satterlee was extremely disappointing. I hired them to install a simple faucet directly behind my kitchen sink. The actual installation took approximately 30 minutes, and the workmanship was only average at best. Despite this, I was charged for two full hours of labor. What makes this even more frustrating is that additional time was spent making trips to obtain parts that, in my opinion, should have been identified and brought to the job in the first place. I don't believe a customer should have to pay full labor rates for unnecessary trips and poor preparation. Based on my experience, this appears to be a standard practice with Satterlee, and I feel other customers should be aware of it before hiring them. If you're looking for a contractor, I strongly recommend getting a detailed estimate upfront and asking exactly how travel time, parts runs, and minimum labor charges are billed. In my case, a job that took roughly 30 minutes resulted in a charge for two hours. I would not use Satterlee again, and I cannot recommend them to others.

My parents used this company to install a new bathroom faucet. What they were not told is that they…read morecharge $120 per hour for drive time (portal to portal) That means if they are an hour away, coming from their office, driving to your home and then somewhere to pick up a part and back, etc will be $120 per hour. So be prepared to pay at least $120 or in my parents case, $180 for drive time. This is on top of the the installation time and parts. And the faucet and parts went up $60 in 2 months.

Motorhome air conditioning issues. Promptly diagnosed and repaired quickly…read more Found me the best deal on parts.

From the owner: Keeping customers, and food, cool and comfortable is of the utmost importance to our commercial…read moreclients. At TSF Mechanical / Refrigeration we take pride in caring for your HVAC/R systems to help you avoid any issues in your business operations. We build, install, maintain, and repair HVAC/R systems for a wide range of commercial clientele including major restaurant groups, universities, and multiunit office buildings. Your Mechanical System or Refrigeration is down and minutes matter. At TSF Mechanical, we offer remarkable service and world-class parts at unprecedented speeds. When you work with us, you get reliable repairs as soon as you need them. Each industrial heating, AC, and/or Refrigeration system has its unique purpose. At TSF Mechanical Refrigeration we are trained and prepared to service a wide variety of Industrial HVAC/R systems. We work with you to build, install, maintain, and repair your systems to give you the best return on your machines, and the greatest chance of smooth business operations. From large-scale food packing operations to the oil field industry, we approach every project with the expertise and creativity needed to give you the highest level of service.

I've been using S & S Maintenance for more than 10 years. They are Professionals, Knowledgeable,…read moreCourteous, Reliable and always respond immediately.

I rarely leave negative reviews, but my experience with S&S has been a nightmare. I purchased a…read morebrand-new unit in August 2024, and within less than a year it began leaking and caused major floor damage to my home. Over the past 3 months, I've had them out at least 10 times, and the issues were never fixed. The unit continued to leak, damaging my subfloor, and when I asked about repairs, the owner (Ed) first promised to take care of it, then later tried to only pay half of the flooring bill. To make matters worse, they even blocked my phone number when I followed up, and I had to go in person to get a partial payment. The replacement coil they installed looked refurbished, and the very next day the system wouldn't even turn on -- proof they hadn't tested it before leaving. When I explained that I never expected a brand-new unit to cause this damage, Ed told me to "do what I needed" because he wasn't paying the full repair. This company has been unprofessional, unaccountable, and has cost me thousands in damage. I would not recommend S&S to anyone.