I'm a former Marine and was directed to Maxson, as the owner supposedly is also a former Marine. I…read morespoke with him on the phone, several times over two weeks. Each time, he assured me he would be back within 48hrs to service our HVAC system. Blew out every single time. Finally, left a msg on his phone suggesting I come out and assist him with fixing whatever he was working on, so he could actually come by and address our system. He wasted two weeks of my time, rather than admitting maybe the project was over his head, etc. DO NOT RECOMMEND.

Outstanding! Ray is the best around. He fixed our A/C and checked it throughout to be absolutely…read moresure everything was at it's best during the heat of the summer. I'd never call anyone but him in the future. Highly recommended A+++ Very honest and reasonable

From the owner: Ray Wilson' a/k/a The Air Doctor, has helped Industries, commercial business, and homeowners stay…read morein a safe, healthy, and comfortable environment. Even better is they save money on their utilities as well. We have hundreds of comfortable customer in the local area, you can bet we will treat you right! Here is a quick list. Airconditioning 2-50 tons.. residential, commercial, Industrial. Electric. Industrial 480V systems to residential Refrigeration. make tables, coolers/freezers to industrial process refrigeration and chillers Farm refrigeration FREE hot water from air conditioning or refrigeration Electronic soft water. No bags of salt or high monthly bills.

Unprofessional You…read moreabruptly left my residence after my wife asked to read the contract she was told to sign regarding service to the HVAC that has been down over a week now. Why would you offer paperwork for signature without allowing people to read through what is being stipulated? That sounds like a shady business to me. I'd gladly remove the negative post if clarification can be provided over the abrupt, negative and total lack of professional service provided. CPT Erick León U.S. Army, EOD

Very rude. WIthout looking at heater, they diagnosed problem as needing a new blower motor, even…read moretho I had already told them it had been replaced two times but not fixed the problem They also set an appointment without consulting me. When I reiterated that motor was not the problem, Ricky's response was not that they would look for another solution but that I was a know it all and should not question them. Guess they never heard of customer service and I think that he is the one who thinks he is a know-it-all. How does he stay in business?

This used to be a great locally owned company. The service was fabulous. This is not the case…read moreanymore. I heard they sold out to a big corporation. You now get a call center when you call. They know nothing. I made an appointment two weeks in advance. They no showed. They said they didn't have the equipment. No phone call to say they weren't coming. Find another caring locally owned company. This is no longer it

I had to call for a service repair on a Sunday. For it being a Sunday, they were one of the few…read morethat answered the phone but they were the only company that said they could / would send a technician out! Technician call to confirm and inform me of the extra charge for Sunday, which being a hot July Sunday only made sense. And I told him " I understand and agree to the charge" he showed up in a timely manner and was very professional. I pointed out that the system has had numerous freon recharges over the past few years and pointed out what it was doing today. That got the technician going in a direction and a little over an hour later he had most of the issue resolved when he identified another issue and was able to replace the faulty parts with ones he kept on the truck. When I asked about making a payment, he said that the office would get with me tomorrow to eliminate any possible billing issues. The office did get with me the next day, the pricing was appropriate for the work that was done and for the day of the week. I would definitely recommend this company and I will use them again in the future.