Eldon was a professional and obviously knew about pianos. He conducted a thorough tuning and…read moreadvised me of recommended follow up cleaning for which he would send an estimate. Since then, I've tried to obtain a receipt for the tuning to put in my file but he has not responded. Also, he never sent an estimate for the cleaning.

I have an upright Kawai piano that needs tuning and evaluation. Mr. Eldon Chodkowski came and…read morefinished this project in a timely manner. There are many piano technician whom I have met. He is one of the best because his professional style--he is punctual and motivated to help his clients if they have any questions. I remember he holds his Bachelor from a well-known university in Boston.

Fantastic business and customer service ...Had a super heavy organ located in the loft of the home…read morethat needed to be moved out. Meridian Piano Movers made quick work of it. They were on time (which is a big deal for me ) Excellent communication, service, and they were very careful not to damage anything in the home. I would definitely recommend using this company if you need any piano/organ moved !

Great service would recommend to anyone thanks for making my daughters day it was a surpriseread more

Matthew is incredibly knowledgeable and skilled. He was able to tune my piano with care and at a…read moregreat price! It was easy to schedule with him and he's incredibly responsive which is a huge plus. I highly recommend this company for anyone looking to get their piano tuned and/or repaired!

I've been working with David over the past few years to keep my upright Baldwin in shape, and he…read morehas consistently delivered high quality work. He is very communicative, always punctual, meticulous, and fully prepared to handle any piano-related needs. Not long ago, I had a sticking key and a squeaky pedal in my piano, and he successfully fixed both issues on top of tuning the piano to perfection. He treats each instrument as if it was his own, and he is clearly passionate about what he does. Lastly, David is friendly, easy to work with, and very reliable. If I owned a piano store or a concert venue, he's exactly the kind of person I'd trust with all the maintenance work. Highly recommend!

David is very knowledgeable and we have had a great experience having him tune and clean our piano…read more He even took the time to explain how the piano actually works and what parts needed adjustment. I really appreciate his time and expertise and will definitely hire him for any future tuning or maintenance.

I have taken a clarinet, 2 alto saxophones, and a tenor saxophone to WoodWind WorkShop over the…read morepast couple of years. Bill does professional work at a reasonable price. He takes the time to look over the instrument with you and show you what is wrong. He is trustworthy and very knowledgeable. I would recommend taking your instrument to him before taking it anywhere else.

Wonderful experience yet again w Deatons. Had a dock issue, got a wuick estimate and gave them the…read moretime to obtain the parts (not always easy in today's supply chain environment). Perfect craftsmanship and a pleasure to work with

Mike Deaton exceeded my expectations! After an exhausting…read moresearch for EZ Dock wheel end caps that led to me to dead ends, I contacted Mike at Deatons. He made this his priority and swiftly shipped the items from Indiana to Chicago. Summer can begin!

This business should be avoided at all costs. I purchased a Yamaha C5 piano after being assured it…read morewas in good condition. That was completely untrue. The piano I received was not even close to what was represented and clearly had significant issues that should have been disclosed upfront. What happened next was even worse. When I contacted the owner to address the misrepresentation, his response was essentially: "That's what you get for not coming in person." No apology. No accountability. No attempt to fix the problem. Just arrogance and blame-shifting after taking a large sum of money. This tells you everything you need to know about how this business operates. They will say whatever they need to say to close a sale, and once they have your money, you are on your own. Honesty, ethics, and customer service are clearly not priorities here--especially for remote buyers. Selling high-end instruments requires trust. This business destroyed that trust completely. I regret ever dealing with them and strongly warn anyone considering a purchase--do not believe their claims, do not expect support, and do not assume they will stand behind what they sell. There are plenty of reputable piano dealers out there. This is not one of them. Ed, Your response is misleading and omits several key facts. First, the issue is not that the piano is 39 years old. Anyone in the piano business understands that age alone is not the problem. The issue is the actual condition of the instrument, which was not accurately represented. Second, sending photos does not replace honest disclosure. Photos cannot always reveal structural issues, soundboard problems, pinblock condition, or other mechanical defects that materially affect the value and playability of a piano. As someone who claims to have sold hundreds of instruments, you know that. Third, attempting to discredit me personally instead of addressing the condition of the piano says more about your business practices than it does about me. Writing a review about a poor experience is not a "threat," it is consumer feedback. That is the purpose of review platforms. Fourth, the fact that the piano was sent to another dealer is irrelevant. Dealers frequently purchase instruments remotely. That does not absolve a seller from accurately representing what they are selling. If you truly stand behind the claim of "399 satisfied customers," then addressing legitimate concerns about the 400th would be the professional way to handle it, rather than deflecting and attacking the buyer. I purchased the piano in good faith based on the representation provided. Unfortunately, the condition did not match those expectations. My review simply reflects that experience. Michael

After a fire I lost my piano. Ed was so very helpful finding me a replacement. Great company to…read morework with.

Fantastic! On time and professional! He did a great job and we appreciate his business!read more