Technician was on time. Job was completed in a couple of hours, technician is a very nice young…read moreman. Answered all my questions

Awesome!!!! They are amazing and great service for the money. Get an estimate and try them.read more

This is the second time using MPE through Yelp. They have been quick to respond both times with a…read morecompetitive estimate. This time was to get an Electrician to install power to a hot tub where the builder had already installed power to the hot tub site. Jason was a new guy to the company with good experience. He did a fantastic and thorough job installing the tub. Made sure we completely tested it before he left and completely cleaned up after job. Will definitely use them again and through the Yelp app.

They are responsive. Any issues I had with their services were immediately corrected gratis. I…read morehave been using MPE for plumbing and electrical and will again.

JAJ answered my call and came out that day. Jason assessed my situation and he and Jeremy both came…read moreout the next morning to handle my non-emergency electrical issues. They hung a chandelier and updated my circuit breaker panel. They were prompt, courteous, professional, and quick. I'll call them the next time I need an electrician.

Never Showed up, never returned calls after initial appointment was set. It's fine if you don't…read morewant the work but just say that initially.

Came out for emergency service to my HVAC system before I was a regular customer. Then did a great…read morejob providing what was needed

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

Brown's Electric is hands down the best around Madison, AL! He was on time, worked quickly, and no…read moreone else could beat his price. The job was done fast, efficiently, and at an affordable rate--exactly what you want in an electrician. I won't be going anywhere else for my electrical needs. Highly recommend!

Always knowledgeable and honest. My trusted electrician! Has done several projects for me over…read morethe years, from complete wiring, to repairs. Over 20 years experience with this electrician. AND, I am NOT in San Francisco. I am local to Brown's Electric service area.

Bippen has been maintaining our general unit since it was installed. They have demonstrated the…read morehighest level of competence, integrity, and kindness! Katy is the best technician we have found,...and we've been around for a while. We will be continuing our annual service plan basically forever. If everyone was more like Bippen, the world would be a very nice place indeed.

Great and professional service. Katy was on time and conducted a complete service on my Generac…read more I was so pleased that I signed up for an annual service plan.

For those looking for a short yes or no, I would highly recommend Lee Company for anything they…read moreoffer. For those who want details, read on. My residence is in Madison, Alabama. Over the last couple years, I have used Lee Company for multiple services including plumbing, electrical work, air conditioning, and the latest, crawl-space encapsulation. The first experience was for some plumbing work and the experience was top-notch, so when I found the other area they work within, I contacted them when other needs arose. Their quality work, communication, expedience, and most notably, the quality of their staffing these areas continues to impress me. This review is primarily centered around the crawl-space encapsulation, but let it be known, the review pertains to every single time I've dealt with them, in every area. This project started out with a quote, which Josh came out and provided a clear quote, answered my questions, etc. It was not cheap by any means - roughly 22k, so the next step is obviously a second quote. For that, we contacted "the gorilla" of the industry. I explained to both parties that I am interested in fixing the problem, not eating or eating in my crawl-space. The second quote was roughly 30k, with the additional note that I would need to contact an electrician and arrange that work to be done outside of that. When the second quote was complete, the representative asked how that compared. I told him he was substantially higher, plus I would need to contract an electrician on my own. Rather than defend what was quoted, the representative immediately started throwing out things that were previously needed to "fix the problem" to get the price down to compete on price. I questions Josh about some of the items that were so quickly tossed by the gorilla and asked if an of those would be something I should consider adding and the answer was that it would not hurt to have those and Lee Company could provide them, but my situation did not require that to fix the problem. I liked the fact that Josh did not try to extract every penny possible from me, but rather respected what I was asking for, while it seemed the opposite after watching these events unfold. The 2-man crew (Ethan and Xavier) that showed up for the bulk of the encapsulation work was stellar. They showed up the morning they said, when they said, and my wife and I met them. They gave us a brief walk-though of their plans for the week's work (a reminder of what Josh outlined when telling us what to expect), and we left them to their business. At the end of the day, when we saw them packing the truck and collecting the day's debris, we would briefly meet with them, and we always got a 3 minute status report, what's next, what to expect tomorrow (maybe some noise when attaching the liners, etc.), and off they went. Every day, same thing. Professional but friendly, and getting it done. Then, the third day, the electrician arrived to take care of that part of the work, and they seamlessly continued the work at hand (NO additional work by me to schedule, arrange, etc.). This is the second time their breadth of capabilities helped - the other was when my water heater sprung a leak and the plumbers needed consult from an electrician to finish the project. At the end of this project, it looks amazing. I still don't want to eat or sleep down there, but I would not be frightened to do so, either. I've probably had about 7-8 projects now that I've used them for, and they have all been ones that deserve kudos. To the person who oversees the staffing and execution of Lee Company in Madison, Alabama, you have an exemplary staff, from call center, to sales, schedulers, and technicians. I don't pass out five-star reviews without reason - I will one star companies that deserve that in hopes they fix the problems and let others know to be cautious. I also don't feel compelled to review every service provide I use for something - if the service is generally as expected (3 star), I probably won;t bother. But I also make sure and try to help anyone who reads reviews, as well as those who are reviewing these from within Lee Company, know when they have a real winning environment. I honestly have not met or talked to anyone on the entire staff that I would hesitate to contract for their specialty. Whatever process you are using to select your representatives, I think you have a winning formula.

Disappointing experience from the service visit through the lack of follow-up…read more I'm extremely disappointed with my experience with Lee Company. During a recent home maintenance plan visit, the electrician inspected our electrical panel and strongly recommended that it be replaced immediately. The recommendation was presented in a way that felt alarming and pressured us toward making a major, unexpected expense of more than $4,100. Rather than make a decision based solely on that recommendation, we decided to get a second opinion from another licensed electrician. Their assessment was very different. We were told that our existing electrical panel was functioning effectively and that replacement was not necessary at this time. I understand that electricians may identify legitimate safety concerns and recommend upgrades. My issue is the difference between explaining a legitimate concern and using fear or urgency to sell an expensive replacement. When you're a homeowner being told that something potentially dangerous needs to be replaced immediately, it's a significant concern--especially when another licensed professional reaches a substantially different conclusion. I initially gave Lee Company the opportunity to address my concerns privately. I submitted feedback explaining exactly what happened. Lee Company responded, apologized, acknowledged that their standards were not met, and specifically told me that a manager would reach out to discuss the matter further. No manager reached out. Instead, I was directed to jump through another hoop and send an email to the address provided. I did that as well. On September 9, I followed up again. I explained that I lead a customer-service team myself and that I found it difficult to understand why someone with a legitimate service complaint would not be contacted to try to resolve the issue. I specifically told them that my intention was not to cause trouble and that I hoped to resolve the matter without leaving negative reviews. I also formally requested cancellation of my service and asked whether Lee Company would consider refunding the service charge I had to pay another licensed electrician to independently verify that our panel was operational. I still have not received meaningful follow-up or an attempt to resolve the situation. That's what ultimately bothers me most. Companies don't always have to agree with a customer's complaint, but they should be willing to listen, investigate, and follow through when they tell a customer someone will contact them. I paid for a maintenance plan expecting professional service and peace of mind. Instead, I ended up paying another electrician for a second opinion because I was uncomfortable with the recommendation I received from Lee Company. I then spent additional time trying to get Lee Company to address my concerns, only to receive no meaningful resolution. I gave Lee Company several opportunities to make this right before writing this review. Unfortunately, the lack of follow-through has left me with little confidence in the company or the value of continuing the maintenance plan. I have requested cancellation of my service and will not be renewing. Based on this experience, I cannot recommend Lee Company.

Great service, reasonably priced! Had a great attitude, and did exactly what they said they would…read more Would and will use again!

I mean, I wasn't expecting to call an electrician today...but I also wasn't expecting to wake up to…read morepartial power, then have Huntsville Utilities tell me my main meter box was "shooting sparks" and have them yank my power completely off, warning me to call an electrician ASAP. I called around to various places, but Brown and Love were the only crew that sent someone out ASAP. They were on the job pretty much immediately, diagnosing the problem and quickly surmising this was going to be the job from hell because of our huge amp box. Now, when you're told that you may be looking at several THOUSANDS of dollars to get your power back on...you're not happy. However, I think Michael was madder about this than I was (I just wanted power at that point) as he and the crew spent HOURS--yes, hours--finding a cheaper option. And what do you know, they did. While we were waiting for parts sourcing they also removed a light fixture, changed out a ceiling fan, and replaced some blank breakers. We had TWO guys out working ALL DAY, they promised me they would fix the problem (and they did!), they were super friendly, and the price was more than reasonable (and not several thousand dollars, due to the fact they weren't trying to price gouge us). 100% ethical, honest, legit business who we'll call again once the dreaded electrician is needed.

My service was amazing. James was very professional and knowledgeable. He explained everything to…read moreme and answered all of my questions didn't take him long to complete the job! I would recommend James to my family and friends and thank you guys for your service

Five stars! The technician ( Robert Mertz) came out for a routine AC tune-up and was absolutely…read morewonderful. I really appreciated that he was honest , highly professional, efficient, and everything you could want in a technician. I will definitely use this company again!"I would definitely recommend !