I always appreciate the responsiveness when you call the main line and get connected to someone…read morehere at LCCA of Kona. But I do wish their bed availability was better. If youre looking for short- or long-term services here, you might be out of luck. Long waitlists and limited capacity makes it hard for people to stay local and stay close to home if they needed care.

My father, age 96, was a rehab patient here for 3 1/2 weeks following surgery for a broken leg. We…read morecould not have asked for a better place. The staff, without exception, was outstanding! The physical and occupational therapists were first rate, the nurses were attentive and the aides were over the top kind and caring. The building is clean and comfortable, the environment bright and cheerful. There are multiple dining areas and places to sit outside where residents can enjoy the sun and the ocean views. I highly recommend. Mlm

I would not recommend this assisted living facility to anyone looking for safe, attentive care for…read moretheir loved one. From the beginning, there was a lack of professionalism and poor communication. We were assured that our family member's needs could be managed, yet within days it became clear that the staff was unprepared and unable to properly handle even routine behavioral and medical concerns. Instead of working collaboratively to adjust care or keep us informed, decisions were made abruptly and without adequate explanation. We often had to initiate communication ourselves to find out what was happening. That is unacceptable when you are trusting people with the care of someone vulnerable. Families deserve transparency, compassion, and qualified care -- not excuses and reactive decision-making. Choosing assisted living is already an emotional and difficult process and especially being on the other side of the US it makes it even harder to deal with. This experience added unnecessary stress during a time when we needed reassurance and professionalism. Sadly, our experience did not reflect those standards. I strongly encourage others to ask detailed questions, document everything, and carefully evaluate other options before committing to this facility.

Review based solely on the Assisted Living section. Extremely poor care under the auspices of…read more"care for resident" which is far from true. Solely interested in profitability with horrible personal care. My Mom was saved before more harm but left with sores on her bottom and a large skin patch ripped off. Covid restrictions used as excuse to increase fees and nickel and dime us to death. Wheel chair to transport within, to doctor visits and outside assessments is in horrible condition with broken foot rest and no rubber on the wheels thus no ability to apply break or hold in position. I have pictures to support all this. I told them I enlisted a case manager to help me understand care needs and I immediately got a 30 day eviction notice in spite of state eviction mandate. We were given 30 days to vacate during Christmas/New Year when availability of care housing is even worse than other time of the year. Eviction because they felt they could not provide proper care? Even simple first aid was referred to outside clinic as nursing staff can't even give simple first aid. Contact me for an ear full. STAY AWAY from this horrible excuse for care if you value the well being of yourself or loved one. Strictly profit motivated with poor attitude from clueless ED and RN over care of the resident. ate-oh-ate niner tree ate ate niner fore niner

Debbie isn't just a caregiver--she's what home feels like…read more She cared for our mother with such grace, it was as if an old friend had come to help us through one of the hardest seasons. Not just doing the job, but being present. There's something about Debbie you can't fake--it's warmth, it's devotion, it's soul. Choosing a place for a loved one is never easy, but when you find someone like Debbie--someone who treats every resident as if they're her own family--you know you've found the right place. Mahalo, Debbie, for putting your whole heart into this community. Roselani is lucky to have you. And so are we.

I hear that this place is not one to make an acquaintance with. A family member of mine just told…read moreme that there is alot of prejudice comments from employees here. Even comments such as, "I don't want to work with no haole..." or "I thought I smelt a philipino." Management has been known to say such things and it is only something that could be acted upon if proven. It is really upsetting to know places like this exist on this island that so called defines our common phrase, "aloha". There is no aloha in this place and I want that to be very clear to those who inquire about Roselani. It is not a good place at all. End of story.

Just after the Lahaina fires a 71 yr old neighbour was feeling unwell and a group of concerned…read moreneighbours decided he needed medical attention, called an ambulance, and he was admitted to hospital. Once the Drs diagnosed his medical problem and had him feeling better he was transferred to Hale Makua for rehab physio as he was a fall risk. He has been working very hard at physio daily and is walking and standing well now. I visited him in HM and he was in a double room, with a garden outlook, with access to a shared covered lanai area with dining tables and chairs. HM is airy with open corridors and shared spaces with gardens to sit in and staff present everywhere helping everyone. When I arrived I didn't know where my friend was and a staff member asked me if I needed assistance and walked me to his room chatting pleasantly as we walked. She knew exactly who he was and which room he was in. Kudos to the staff! I'm going in next week and will sit with him at the tables in the lanai area with ice cream. Hale Makua is a fantastic nursing facility for the elderly who cannot look after themselves, with a family feel, open and inviting. I was very impressed.

I was not given the luxury of seeing many reviews on yelp about Hale Makua Wailuku . I'm a bit…read moresurprised that there were only two reviews. This skilled nursing facility which was the original main hospital in Wailuku has been in business since 1966. But yelpers must not have the need for this type of place. I brought my mother over here who will turn 100 years old in January. She was admitted last week. I must say it was a hard decision to take her there from a retirement home which which was basically an apartment with a dining room and then from our own home. It was the time of life that she needed much more care. I must say that the building is a little dated but overall it is well-maintained. The most important thing is that the staff is exemplary. I was so impressed by the caring and attention they give all of the residence. There is a big game room with television, videos, puzzles games and always a CNA on duty to help all of their clients. There is a beautiful sunroom also used for dining and then the big dining room. The grounds are beautiful. But again it's the people that are so impressive. I was told that there are 10 patients per CNA but it sure does not feel that way. I would highly suggest anyone looking for someplace for their loved one that needs 24 hour care to consider this, I won't call it a facility because it's at home where they want the residence and the families and friends of the residents to all feel like family. They have accomplished that 100%. God bless the staff at Hale Mākua Wailuku

Fabulous fabulous!! Thanks to Tim/ Lisa and the rest of the…read morestaff that has made me feel so welcome!! I am so appreciative that my Kaiser social worker suggested this wonderful place. I feel settled just after one week Thanks Susan Flaherty

Dear Tim, We all are so impressed with your welcoming Aloha…read morespirit....That alone, draws us to your setting, for sure....!! You are an asset to Kalama Heights and your dedicated concerted efforts do not go unrecognized. Please pass on our complements to your regional manager... We appreciate your time, energies and sincere patience with all our questions.... And we definitely, have you in mind for our future residency setting. We will be in touch when the time draws near.....But for now, we thank you for welcoming us with open arms and a warm friendly Aloha heart... With appreciation for your attention to details.... Jim and Carol McCauley Mike Amos 808.871.1438

What ever you do! DO NOT let this company watch over your loved one , dishonest, the owner has…read moreabsolutely no compassion, he didn't have the guts to talk to me on the phone , my mother was abused by the caregivers he employed , even the head nurse dismissed my Complaints of my mom being hit and drugged ,when I told her my mom told me in detail how one of the care givers hit her in the small of her back with his fist the head nurse replied ( your mom had dementia everyone hits her ) my husband and I witnessed my mom drugged , when we asked what was going on the caregiver showed us a bottle and said this is what they are giving your mom and they are giving her TOO MUCH once again I told the head nurse she replied NO ONE SHOWED YOU A BOTTLE JUDY , I was shocked ! Devastated !!! My poor mom had to die with these people. My mom was dropped now the floor and if my husband wasn't there to Hell I have no idea how this woman would pick her up , they even had s skinny 21 year old in training to watch my mother . They never cooked meals on a regular basics . more interested in watching tv my girlfriend told me she had to fire This Amex caregiver for acting weird and watching tv, this same weird caregiver told me she hated my mom and that she was a mean bitch ! , ....your probably wondering why I didn't fire them .......! This is why ! The corrupt court system did this ! Why you ask MONEY Because my mom had money , I fought the court system for a entire year , spent over 100k , but they all lied in court to save their butts , my mom died without me , I never saw my mom dead , they are evil ! I'm 69 and the oldest child , I'm scared for the rest of my life for what they did ! That was my mother , she begged my husband and I to get them out of her house ! I'm so sorry mom , we tried everything !!!

From the owner: Seniors Helping Seniors isn't your typical senior care provider. By bringing together caring,…read moreable seniors with those who might need a little extra help, they create supportive relationships that go above and beyond pragmatic elderly care. Based in Hilo, HI, they build mutually beneficial partnerships that drastically improve the quality of life for older adults throughout the Big Island. Owner and operator Shinichi Matsumoto is a former engineer with a deep passion for serving the senior community, a passion that is evident in every Seniors Helping Seniors relationship. The heart of Seniors Helping Seniors is their caring, compassionate elderly companions. As older adults themselves, these providers are able to establish a rapport usually unattainable by other senior care professionals. The relationship often becomes one of friends providing each other a hand, rather than a clinical aide-client interaction. Seniors Helping Seniors providers are all meticulously interviewed and background checked to make sure they meet the company's high standards of care. They're then carefully matched with an individual in need of help, with a high value placed on comfort and compatibility between each senior and their elderly companion. Motivated by a deep desire to serve others, these companions find fulfillment and meaning through elderly care, leading to a productive, mutually beneficial relationship...

My husband and I went to the emergency room, my husband had a head injury…read more We of course had to Waite about an hour before the doctor came in. The doctor was Lewis, Joseph D. He was very professional and personal. I was very impressed with his bed side manner. The staff was also very friendly and professional. For being in the emergency room, it went well Thank you very much

I don't know anyone else's experience but they've couldn't have done better by me. I had an…read moreunfortunate experience with a Macadamia nut in some food. I developed a anaphylactic reaction. Treated well per protocol (sadly I'm familiar with it).

BAYADA Home Health Care located on Kilauea provides Behavioral Health and Habilitation services to…read moreindividuals diagnosed with intellectual/developmental disabilities in the home, community, and school settings. They are open Monday to Friday 830a - 5p and they have a live representative on-call after hours so give them a call at 808-969-9622 to inquire about services.

From the owner: BAYADA Habilitation in Hilo, HI is CARF accredited and offers instructional and behavioral…read moresupports, along with assistance that empowers individuals with intellectual and developmental disabilities to develop, maintain, and enhance their daily living skills. Our goal is to help individuals function as meaningfully and independently as possible within their home and public environments, while supporting their families and the wider community.

The staff at Ohana Care Maui are very professional and provide the utmost care to those in need of…read morehome care services. You can be sure that your loved ones are in good hands!

I was a previous employee of Ohana Care Maui. I only decided to change carriers as a result of not…read moreworking for them anymore. They are by far the best company to work for in the medical and care giving field! I recommend becoming a member of Ohana Care Maui if your interested in CNA, care giving and more!