I got my haircut there yesterday by Nickolas. It was my first time going to this salon but it's near my apartment so I thought I'd give it a try. When I walked in, I was given a look like "who are you and what do you want" until I said I had an appointment (I was about 15 minutes early) and asked if I could wait inside. When the haircut process started, he spent the entire time bragging about his high profile clients and past work with luxury brands. None of that is really the issue here, although off putting. The issue here is that I got *the* worst haircut of my life. I sat down and showed the attached screenshot, saying I'd like layers but I don't want much length taken off. I did say it would be okay to take off an inch or two, if necessary. I emphasized that I wanted a lot of layers because my hair is super thick and the straight across cut was making my hair look triangular. I'm not sure what was lost in translation but he proceeded to thin out my hair more than it has ever been thinned out in my life. He even kept joking as he was thinning it more and more that there was enough hair on the floor to make a small mattress. I am very shy and couldn't really do much but dissociate, smile, laugh, and tell myself it was going to be okay. He showed me the back of my head about halfway through and I noticed it was a very uneven straight across cut and that about 3-4 inches had been taken off. I was going to say something but before I could he said I'm going to add layers now and clean it up. So I said nothing. The rest of the haircut continued the same way. Each section getting thinned within an inch of its life and cut "straight across." At this point I started to think he thought layers meant thinning it out? I have no idea but I did show a reference photo. And I *never* asked to have my hair thinned. At no point during the haircut did he ever look at my hair from the front or cut from the front. He sat on a stool behind me the entire time with my face turned away from the mirror. He even trimmed my bangs/framing from the back. When he turned me around to look at the front, I was actually in disbelief. It was soooo jagged and crooked and uneven. It was way shorter than I wanted and it was clearly trying to be a straight across cut. It was so far off from what I had asked for that I actually was just hoping to get out of there as quickly as possible. After listening to him brag about all his high profile clients and the amazing experiences professionally and socially that he has apparently had, I was basically feeling gaslit into paying especially because the salon is so small and intimate that it's really a stressful environment to have a confrontation in. It wasn't until I got outside when it really set in. I actually do social media as a full time job so it's important that my hair looks at least normal. I am too scared right now to go in somewhere else to have it cleaned up because it's so short even when flat ironed right now. I haven't even tried washing it and seeing how short it's going to be when it air dries yet. My natural hair texture is very wavy... I'll attach a reference photo. The most shocking part of all of this is that he actually gave my his business card at the end to book with him again... All of this is to say, I would not recommend him at all to anyone ever. Maybe only business men that need a clean up in the area. He clearly doesn't know how to cut women's hair or maybe just doesn't know how to manage thick hair. Either way, this has been a very depressing and stressful experience. read more

Hook & Scissor - Hair Salons Near Me - San Francisco, California

I couldn't be happier with my recent haircut! I went in for a shoulder-length shag with bangs and a subtle color change, and the stylist did an amazing job. She really took the time to understand what I wanted, especially with my curls, and worked patiently to give me exactly what I envisioned. It's rare to find a stylist who truly knows how to handle curly hair, but she nailed it. The cut is flattering, the color is perfect, and I left feeling refreshed and confident. Definitely returning for my next cut! read more

After discovering that my usual hair salon closed down, Hook & Scissor was super fast to respond to my queries of walking in -- and immediately I was attended to. The space is nice and clean, and Gloria was super awesome and gave me a great hair cut (my hair read more

In the past year, I've gotten nothing but quality haircuts from Gloria. We've always had great conversations when she's given me a haircut in the past few months since Ive been going to see her, which is the reason why this is a difficult review for me to write, since I had made reservations on Aug.19th, a full week ago, since today is Aug.26th. on the online website she uses for her clients to reserve their haircut appointments. When I went in today to get my haircut I was running a few minutes behind. But what happened next really surprised me. She had another client getting ready to sit down in the client seat to get their haircut, and Gloria looks at me as if she was surprised I was there. She then asked me did I have an appointment, because she never got it on her end. I pulled up the screenshot that showed that it was confirmed, and shows it tk her. But she then asked if I had received a confirmation via email. I had not, but wasn't aware that I had to receive one to confirm the appointment I had been waiting a week to get. She then said her next availability would be this Friday. I said I didn't know whether I had that time available and walked out extremely disappointed over the situation. When I got home about 15 mins later, and looked to see if there was any availability for this Friday on her booking website, it didn't show that. It told me September 9th would be the soonest available date. The error wasn't on my end, it was on the end of website that didn't reflect the confirmed appointment I had made a week ago. I feel like she could have done more on her end to make up for this, and she didn't. Very disappointing since I thought she was a great stylist and very personable prior to all of this. Now, I have to find a new stylist or barber. Very sad. read more

Hook & Scissor - The reserved appointment that had confirmed the details made a week before the actual appointment. - Hair Salons Near Me - San Francisco, California

My hair is crooked . My shampoo was meh, worst blowout I've ever had. I had a big bubble that she couldn't flatten out even with a flat iron. Called and asked if she could revise the cut and she didn't have anything for almost a week. Should have taken me right away to fix the issue. Not super cheap either. $90 plus 20% tip. NowI remember why I stopped going there 7 years ago! #Disappointed. Also didn't offer me anything to drink. read more

I'll keep this short, like my butchered bangs. When I walked out, I thought I had gotten one of the worst haircuts of my life. I was wrong. I had gotten THE worst haircut of my life. My stylist, Ari, had suggested I go for a Mandy Moore shag, and when she showed me a picture I kind of liked it. What I got instead was a lazy, asymmetrical, choppy bowl cut with bangs that had been hacked into a cross between Cleopatra and Mr. Spock. As loathe as I am to admit it, I cried for an hour after my appointment. The best I can do now is wear a lot of hats, go find another place to save my hair, and warn other people to NEVER come here. read more

Hook & Scissor - The worst haircut of my life - Hair Salons Near Me - San Francisco, California

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I usually receive good haircuts from here (came here two times), but dropped by for a simple bang trim (from the SAME stylist), and it was completely chopped unevenly. Completely butchered and she even cut stands from my other side (my bangs are only heavy on my left side) so now it's all over the place. :( The stylist was kind of nice about it. She didn't really recognize the mistake until the very end (it was VERY obvious once she chopped the front, but she kept saying it's supposed to be like that). This was supposed to be a simple bang cut to hold my hair over until a full haircut in a few months and now I'm scared to even go in a week or two to get the complimentary "fix" from here. read more

My hair cut is not complicated. I get it in the same length, same style each time. Gloria totally f-ed up by cutting one section of my side way too short, making my side look like I have patchy hair loss. I can cut my own hair far better than this. total amateur read more

I'm always hesitant to try out a new hair salon and stylist because I'm one of those people who had my friend do my hair for years. Today I went in for a cut and caramel balayage with Cherine. I LOVED her work and her. She has a great heart and helped me get my summer sun kissed hairdo that I wanted. My fiancé can't stop fussing over how good my hair looks! (It's been a bun for months because I hated it). She really listened to the things I wanted and explained the process thoroughly while giving me advice on shampoo to keep the color and hair vitamins for growing out my hair. I already can't wait to come back for my trim and toner in a few weeks. :) The pricing is so reasonable (esp compared to other salons in SF). Location was good and the space was cute. I'm excited to have a new, local hairstylist! read more

Hook & Scissor - Hair Salons Near Me - San Francisco, California

Sierra, thank you very much for accepting my reservation short notice. Sierra was my hair stylist. she did a great job curling my hair. She suggested me to get loose curls. I loved it and felt very pretty at the Museum of Ice Cream. I will definitely come back:) read more

Hook & Scissor - Sierra did a great job curling my hair! I loved it. - Hair Salons Near Me - San Francisco, California

I hesitate to write this because the team already gets so easily booked, but it's a must given how many compliments I've gotten since I started going to Hook & Scissor. I've struggled with a great many top notch (and top dollar) SF salons and stylists to get my color how I want it, and always have come up short. I have a ton of hair, and it takes forever to process/lift. My hair almost always came out a bit brassy, if not straight up orange. With Hook & Scissor, I finally have been able to get the ashy blonde I've been trying so hard to achieve for YEARS. If you're blonde, book an appointment with Sierra or Gloria. I've sent about 5 of my guy friends to Gloria for a cut and they've all had a great experience too. Just be specific about what you want/don't want, issues you've had in the past,, etc. They might not get it 100% where you want it on the first go, but guaranteed you'll get there on your 2nd or 3rd appointment. read more

Hook & Scissor - Cut and color by Gloria! - Hair Salons Near Me - San Francisco, California

I got a decent haircut but was disappointed. It is not one of the better cuts I've had, which is fine because it still looks good. However the stylist (who already mentioned she didn't want to be there because of a long night last night, I get it you're young and partied but don't complain about it to your client who is spending $$$ for you to put sharp things near their face?) asked if I wanted to forgo the wash part of the haircut. That's the most relaxing part but I assumed (because we had talked briefly about how I was on a budget)this would lower the cost of my cut. That was wrong, so not only did I pay full price (and still have to tip full price because you know, it's the city and things are expensive) but I didn't get that most relaxing and wonderful part of a haircut to boot. I'd recommend the salon because it seemed nice enough but I don't think I'll be returning. Moral: never assume less services=less $ because then you are just left disappointed with the end result even if it turned out generally okay. read more

Adorable salon! The appointment process is easy from their website, and the lead times weren't 3+ weeks like other salons in the city. The interior is fresh and modern, and they offer you wine or beer (omg), even if you're just waiting for someone to get their hair cut. It's a little hard to find (see one of the pics.. it's behind the statue) and pretty small (only a couple washing/cutting stations) but with an appointment I can't see this being an issue. My husband got his hair cut by Gloria and she did a great job. He has unruly blonde curls and she cleaned them up very nicely. read more

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Ari was AMAZING. She gave me exactly what I wanted. A medium length haircut with long layers and face framing layers in the front. It was one of the best blowouts I have ever had. She remembered I said I was going out with friends and she put some root booster and hairspray in. I will definitely be back! read more

I recently moved back to the Bay Area from New York and was looking for a new place to cut my hair. I have very short hair that requires a cut every 6-8 weeks. I wanted to try out Hook & Scissor because of the reviews but also because it's a women-owned business. This is important to me. I was skeptical at first because the rate for short hair is $40 pre-tip for 30 minutes. Perhaps that's more for dudes with short hair? I was used to paying $55++ pre-tip in NY for a good cut and it usually took an hour. Got an appointment with Cherine and she definitely exceeded my expectations. I showed her pictures of my cut and she proceeded to execute it flawlessly. She asked the right questions and I was able to communicate exactly how I want my hair cut. All in all, it took 45 mins and it was perfection. Highly recommended for people who are picky about their haircut! I also have Asian hair and have been to Japanese/Korean salons in the past but Hook & Scissor is just as good. read more

It was quick and easy to make an appointment. I didn't specify a stylist so I got paired with Cherine. Cherine was super friendly and asked for clarification to make sure we were on the same page about what I wanted to do with my hair. We had great conversation, service was great and my haircut looks great. Highly recommend coming to Hook & Scissor for your next hair appointment. read more

I got a not-so-great haircut here last week, but the owner (Sierra) was very apologetic and was adamant about making it right. She refunded me without me even having to ask and she re-did my hair herself. read more

Thank you Cherine!!! I honestly have never loved my hair style than this one. Cherine was very professional, went over pictures I brought with me, but also gave me advice based on my hair health the style I had before the appointment. She reviewed the process with me before getting into styling and made sure I understood what she had in mind :) My hair came out better than the pictures I showed her! I am super grateful and happy of the outcome. She is also very good at making conversations and has a very positive vibe with her and will keep you in a happy mood the whole time! Ive experienced bad salons in the US and other countries, but this salon is super good in so many ways. It's a small place with 4 hair stylists, and I felt super comfortable being there! Also they apparently note down each customers style work they have done that day, so they can remember where they left off, the color/style the customer had/want :) I'll def be back! Thanks :) read more

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I have curly hair (a mix of 2C and 3A) and I had an appointment with Ari for a slightly above the shoulder-length shaggy cut, bangs, and a subtle dye. After three years of showing the same reference picture to three different stylists and three years of stylists telling me my hair was too dark to lift to a subtle red without bleaching, I FINALLY got the haircut I wanted! A short hair cut is hard to get right, and it's even harder when your stylists are scared of your curls. I came in and told Ari what I wanted and she immediately got to work. She was very accommodating and worked very hard to get the exact look I wanted. I could not be happier with my hair. Attached are the reference photos I showed her along with the cut I got (excuse the snapchat filters! lol) Thanks Ari!!!! read more

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Natalie - Thank you for accepting my reservation so short notice, for the awesome attitude you have, for the fun conversation and most importantly for the DOPE ASS job you did on my hair. Lord knows, my hair was suffering and needed a fresh chop chop to get it alive and breathing again and girl you did my mane justice. I will DEFINITELY be coming back to you and the salon in the near future! I'll be sure to tell my homies that need their hair hooked up all about you guys! read more

Hook & Scissor - My before Hook&Scissor hair - 2 years of growth, split ends and super faded balayage. Time for a fresh chop to get my mane healthy again. - Hair Salons Near Me - San Francisco, California

Cherine is a Rock Star! I was referred to the salon by a co-worker of mine who gets her cut by the owner but I never felt compelled to go. After complaining for months about my hair, I finally took the plunge and made an appt w/Cherine based on photos of a style that I saw here on Yelp. I walked into the salon with an overgrow, scraggly-looking 8 month old haircut and we talked about what she thought I should do and also what I was looking for. The girl puts her scissors in her hand and VOILA...15 mins later (no joke..I checked my watch and almost fell out of my chair) she transformed my hair into a bouncy, sexy, swinging style. I could not stop smiling and I love love love how I look! Thank you Cherine...I'll definitely be back!! read more

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1) My appointment started 30 minutes late. (After getting multiple text and email reminders, you'd think they could let me know if they were running behind or give me the option to reschedule.) 2) I had to wait for the sink to free up since there's only one for 4 stylists! 3) The water she washed my hair with was ICE COLD! 4) The appointment after me was staring daggers at the back of my head the whole time since her appointment was now 45 minutes late. And I don't blame her. I should have left after waiting 20 minutes. 5) The cut was mediocre. My ends are super choppy and uneven. Honestly, I will never go back to this place despite the convenient location. Not relaxing or enjoyable at all. read more

Hook & Scissor - Super uneven cut. - Hair Salons Near Me - San Francisco, California

Not super happy with the service I received yesterday. I came in with very long hair that had not been processed or dyed in over a year. Roots were showing a ton (med brown) and blonde ends. I asked for an all over light - medium brown, with partial caramel highlights and face framing curtain bangs. I asked that only about 3 inches be cut off the end of my hair. I have been growing it for a while. Instead I received hair that is 3-4 different colors with the ends being the dullest blonde/brown I have ever seen and the roots being copper colored, so the roots are showing just as much as when I came in with natural roots. Almost looks worse than when I came in. My hair was cut from my lower back to shoulder length, which is not at all what I requested. Instead of curtain bangs I received half-heartedly cut 1 inch short pieces on either side of my face. And the cut itself is so uneven I still have long strands sticking out. I'm so so so disappointed and this type of service is why I am so hesitant to visit salons. Dishing out tons of money for hair that looks worse than when I came in. read more

I had scheduled an appointment for my boyfriend, but he opted to get his hair cut elsewhere so I took his appointment! I called to let them know I'd be changing the appointment for a "long cut". The girl was super friendly and switched my stylist to better suit the appointment change. The salon is in a bright and sunny location on 2nd, conveniently located next to a Lee's deli and other places to grab a quick bite or drink. The salon was beautiful and airy. I walked in with a pretty dull cut and Cherine gave me some beautiful layers and cute side swept bangs. She was friendly and efficient. This place is so affordable, yet feels high class. I loved my experience and love my hair. Will definitely be coming back!! read more

This place is convenient, as I work in one of the buildings close by. The pricing is affordable and all of the stylists do an excellent job of cutting hair. Further, you can schedule all your appointments online. read more

Booked an appointment for my dad. Would have had him go to my stylist at J Roland but he was in a rush to get a haircut in. The haircut ended up being asymmetric...unintentionally... it's a jarring mistake and I'm surprised the stylist didn't spot it. read more

I have been getting my haircut here for a year now, and I could not be happier. Making an appointment is easy, the space is beautiful, the conversation and ambiance is amazing, and the haircuts are even better. If you are searching for a new place to get your haircut - I would highly recommend checking out Hook & Scissor! read more

The vibes at this salon are a solid 5 stars consistently. I am so bad at getting haircuts regularly but when I do, I book an appointment at this women-led business. It is so easy to make an appointment via their online booking service, which makes it so easy to find a time that works for your schedule. Cherine was my stylist and she was great! Usually I find haircut conversation forced, but she was so easy to carry a chat with. She did a perfect job with the mop of hair on my head and answered all my random questions about all things hair related. I totally recommend booking her! Making my next appointment with her now =) read more

Great place! I've always been very picky about my hair, which is hard to cut because it's wavy and course. Every time I come in I leave with an amazing cut. Can't recommend this place enough read more

So I finally found a stylist I like in the city. I'll probably be going here for years now. Sierra is fantastic. And as an added bonus, she doesn't break the bank. I'm still amazed to find a $35 hair cut in downtown SF. The salon is adorable, and is an easy location to get to from Bart. I honestly can't think of something negative to say about this place. read more

I've gotten my hair cut twice, by Gloria. First time I was hesitant and just let her clean up the sides of my short haircut. The second time I desperately needed all of the hair cut, so explained what I wanted (less fluff) and she took her time and really did the perfect cut for my thick, coarse, wavy hair. Then she washed, vlow dries and styled my hair. It at one point looked like the 80s Vidal Sassoon photos, but with a little peodict and some coaxing it turned out amazing. read more

Hook & Scissor - My hair looks great! No fluff, all sass! - Hair Salons Near Me - San Francisco, California

My new go-to place to get my hair did. It's everything one would want from a hip hair joint: independently owned, skilled stylists and prices lower than any other salon in its class. They also give out good beer when you stop in, because, I'm sorry, just having PBR or Hamm's doesn't make you "hipster" anymore. read more

I had an appointment with Cherine and I'm absolutely in love with the haircut she gave me! She took the time to ask me what I wanted and gave suggestions on what may look the best. Throughout the appointment she was so personable and easy to make conversation with, I honestly felt like I was talking to a friend! She even gave me amazing tips on how to style my hair to achieve different looks! Would definitely recommend!! read more

Hook & Scissor - Hair Salons Near Me - San Francisco, California

Sierra was my stylist. I got there early and watched the end of three male haircuts. Gentlemen, they have the new haircuts down!!! They also have a few secrets to show you about keeping your high top fresh. I also saw what they did at the back of the neck, very contemporary and fresh! Back to me, and what I was looking for. I just moved to SF, from South Bay. My hair has decided to become wavy and I am never one to fight Mother Nature. I decided to ditch the A-Line and go for layers. I also have a ton of hair, so this could easily have gone bad...like " looking like a Christmas tree bad". I knew this going in... Sierra, knew exactly how much weight my cut needed to go-with-the-flow. Wow! The back looked amazing! She did a great job with the face fringe that would look great at the gym too, when I tie my hair up. The charge for the cut was really reasonable, as I needed an entirely new style. I paid $55 for a long style. My hair was medium length, but a hot mess. This style is a grow-out style. I'll be back sometime in November. This was indeed a great find, right in the heart of SOMA. read more

I tried this salon and jt was pretty good. I have an easy cut, it''s hard to screw it up. Stylist was friendly and she did an ok job cutting my hair. I came to this salon because I happened to be in the neighborhood. I dont think I ll come back, there was nothing spectacular for me to drive all the way here for. read more

I am so happy that I found this new, hip salon. Gloria took all the inches of my dark roots and transformed them to a bright blonde faster than I can say Hook & Scissor! I haven't been this happy with my hair color and cut since I've lived in SF. I am thrilled that Hook & Scissor has appeared and is so accessible for drivers and walkers and bikers alike! It even has a parking lot right underneath so I can get my hair done on my way home from work in the east bay! Props to Gloria for my beautiful 'do, and I saw the work that Natalie was doing on the woman in the chair next to me and I love knowing that I'll be in fabulous hands even if Gloria is booked! Great hair day, everyday with hook & scissor!! Finally! read more

This review is for Sierra who is the best ever and will make you look so gosh darn good. Beyond her skillz behind the scissors, she is a great person and someone I look forward to seeing whenever I get a haircut. If you for some reason have a bad experience here, I guarantee she will do what it takes to make it up. read more

This was my first time getting a cut here and Natalie did an amazing job! I came in with pretty long hair with some damage and she gave me a beautiful lob with layering just like I asked for. I couldn't be happier, will definitely be coming back :) read more

My haircut was affordable by SF standards. But it was more blunt cut than I would've liked. I would've wanted some more shearing at the ends. read more

Amazing service! Loved my haircut and the conditioning treatment is also totally worth it! :)