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    Hook & Scissor

    4.5 (89 reviews)
    ModerateHair Salons
    Open 10:00 am - 7:00 pm

    By appointment only

    Services - Hook & Scissor

    Haircut

    Hook & Scissor Photos

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    Recommended Reviews - Hook & Scissor

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    Reviews With Photos

    The reserved appointment that had confirmed the details made a week before the actual appointment.

    In the past year, I've gotten nothing but quality haircuts from Gloria. We've always had great conversations when she's given me a haircut in the past few months since Ive been going to see her, which is the reason why this is a difficult review for me to write, since I had made reservations on Aug.19th, a full week ago, since today is Aug.26th. on the online website she uses for her clients to reserve their haircut appointments. When I went in today to get my haircut I was running a few minutes behind. But what happened next really surprised me. She had another client getting ready to sit down in the client seat to get their haircut, and Gloria looks at me as if she was surprised I was there. She then asked me did I have an appointment, because she never got it on her end. I pulled up the screenshot that showed that it was confirmed, and shows it tk her. But she then asked if I had received a confirmation via email. I had not, but wasn't aware that I had to receive one to confirm the appointment I had been waiting a week to get. She then said her next availability would be this Friday. I said I didn't know whether I had that time available and walked out extremely disappointed over the situation. When I got home about 15 mins later, and looked to see if there was any availability for this Friday on her booking website, it didn't show that. It told me September 9th would be the soonest available date. The error wasn't on my end, it was on the end of website that didn't reflect the confirmed appointment I had made a week ago. I feel like she could have done more on her end to make up for this, and she didn't. Very disappointing since I thought she was a great stylist and very personable prior to all of this. Now, I have to find a new stylist or barber. Very sad.

    The worst haircut of my life
    Aditi R.

    I'll keep this short, like my butchered bangs. When I walked out, I thought I had gotten one of the worst haircuts of my life. I was wrong. I had gotten THE worst haircut of my life. My stylist, Ari, had suggested I go for a Mandy Moore shag, and when she showed me a picture I kind of liked it. What I got instead was a lazy, asymmetrical, choppy bowl cut with bangs that had been hacked into a cross between Cleopatra and Mr. Spock. As loathe as I am to admit it, I cried for an hour after my appointment. The best I can do now is wear a lot of hats, go find another place to save my hair, and warn other people to NEVER come here.

    Veronica C.

    I'm always hesitant to try out a new hair salon and stylist because I'm one of those people who had my friend do my hair for years. Today I went in for a cut and caramel balayage with Cherine. I LOVED her work and her. She has a great heart and helped me get my summer sun kissed hairdo that I wanted. My fiancé can't stop fussing over how good my hair looks! (It's been a bun for months because I hated it). She really listened to the things I wanted and explained the process thoroughly while giving me advice on shampoo to keep the color and hair vitamins for growing out my hair. I already can't wait to come back for my trim and toner in a few weeks. :) The pricing is so reasonable (esp compared to other salons in SF). Location was good and the space was cute. I'm excited to have a new, local hairstylist!

    Sierra did a great job curling my hair! I loved it.
    Anna W.

    Sierra, thank you very much for accepting my reservation short notice. Sierra was my hair stylist. she did a great job curling my hair. She suggested me to get loose curls. I loved it and felt very pretty at the Museum of Ice Cream. I will definitely come back:)

    Cut and color by Gloria!
    Lauren L.

    I hesitate to write this because the team already gets so easily booked, but it's a must given how many compliments I've gotten since I started going to Hook & Scissor. I've struggled with a great many top notch (and top dollar) SF salons and stylists to get my color how I want it, and always have come up short. I have a ton of hair, and it takes forever to process/lift. My hair almost always came out a bit brassy, if not straight up orange. With Hook & Scissor, I finally have been able to get the ashy blonde I've been trying so hard to achieve for YEARS. If you're blonde, book an appointment with Sierra or Gloria. I've sent about 5 of my guy friends to Gloria for a cut and they've all had a great experience too. Just be specific about what you want/don't want, issues you've had in the past,, etc. They might not get it 100% where you want it on the first go, but guaranteed you'll get there on your 2nd or 3rd appointment.

    Sarah L.

    Adorable salon! The appointment process is easy from their website, and the lead times weren't 3+ weeks like other salons in the city. The interior is fresh and modern, and they offer you wine or beer (omg), even if you're just waiting for someone to get their hair cut. It's a little hard to find (see one of the pics.. it's behind the statue) and pretty small (only a couple washing/cutting stations) but with an appointment I can't see this being an issue. My husband got his hair cut by Gloria and she did a great job. He has unruly blonde curls and she cleaned them up very nicely.

    Kanako W.

    Thank you Cherine!!! I honestly have never loved my hair style than this one. Cherine was very professional, went over pictures I brought with me, but also gave me advice based on my hair health the style I had before the appointment. She reviewed the process with me before getting into styling and made sure I understood what she had in mind :) My hair came out better than the pictures I showed her! I am super grateful and happy of the outcome. She is also very good at making conversations and has a very positive vibe with her and will keep you in a happy mood the whole time! Ive experienced bad salons in the US and other countries, but this salon is super good in so many ways. It's a small place with 4 hair stylists, and I felt super comfortable being there! Also they apparently note down each customers style work they have done that day, so they can remember where they left off, the color/style the customer had/want :) I'll def be back! Thanks :)

    The cut from Ari

    I have curly hair (a mix of 2C and 3A) and I had an appointment with Ari for a slightly above the shoulder-length shaggy cut, bangs, and a subtle dye. After three years of showing the same reference picture to three different stylists and three years of stylists telling me my hair was too dark to lift to a subtle red without bleaching, I FINALLY got the haircut I wanted! A short hair cut is hard to get right, and it's even harder when your stylists are scared of your curls. I came in and told Ari what I wanted and she immediately got to work. She was very accommodating and worked very hard to get the exact look I wanted. I could not be happier with my hair. Attached are the reference photos I showed her along with the cut I got (excuse the snapchat filters! lol) Thanks Ari!!!!

    My before Hook&Scissor hair - 2 years of growth, split ends and super faded balayage. Time for a fresh chop to get my mane healthy again.
    chante q.

    Natalie - Thank you for accepting my reservation so short notice, for the awesome attitude you have, for the fun conversation and most importantly for the DOPE ASS job you did on my hair. Lord knows, my hair was suffering and needed a fresh chop chop to get it alive and breathing again and girl you did my mane justice. I will DEFINITELY be coming back to you and the salon in the near future! I'll be sure to tell my homies that need their hair hooked up all about you guys!

    Donna R.

    Cherine is a Rock Star! I was referred to the salon by a co-worker of mine who gets her cut by the owner but I never felt compelled to go. After complaining for months about my hair, I finally took the plunge and made an appt w/Cherine based on photos of a style that I saw here on Yelp. I walked into the salon with an overgrow, scraggly-looking 8 month old haircut and we talked about what she thought I should do and also what I was looking for. The girl puts her scissors in her hand and VOILA...15 mins later (no joke..I checked my watch and almost fell out of my chair) she transformed my hair into a bouncy, sexy, swinging style. I could not stop smiling and I love love love how I look! Thank you Cherine...I'll definitely be back!!

    Super uneven cut.

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    8 months ago

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    Sierra L.

    So happy to hear you found us and had a great experience!

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    Sierra L.

    Thank you for giving us the chance to fix it! :)

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    7 years ago

    Amazing service! Loved my haircut and the conditioning treatment is also totally worth it! :)

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    Page 1 of 3

    Ask the Community - Hook & Scissor

    Review Highlights - Hook & Scissor

    This review is for Sierra who is the best ever and will make you look so gosh darn good.

    Mentioned in 25 reviews

    Read more highlights

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    I recently reached out to this salon but, from what I gathered, is down to one stylist now--Hector…read more It seems the space isn't a fully staffed salon anymore, and the page hasn't been updated to reflect that. I was asked to send photos of my hair and then told that Hector is booked out for months. It would have been better to be upfront about that from the start instead of feeling like I was being screened as a new client. A friend of mine has seen Hector for years and recommended him, which is why I wanted to try. I initially hoped to see another stylist at the salon, but soon learned that that team member is no longer there. If the salon updates its information and availability, it would help set expectations for future clients.

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    Arty - Mako did such a beautiful job for my wedding

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    I don't live in SF anymore, but I make the 1 hour trip just to go to this studio every time I need…read moremy hair done. I love Romi and I will continue going here to see her!! Compared to the other studios I've been to, they are the most consistent, honest, and detailed. I have never walked out of this studio unhappy with how my hair looked, even if it deviated a bit from what I originally wanted. In the most recent time I went, I was absolutely blown away with how my hair turned out! So much that I think I will continue asking for this color for years to come, maybe until my hair can't handle it anymore lol I've been going to Romi for a few years for color and haircuts and I deeply appreciate how much attention to detail she has. In my case, she had noted down the colors that I've had before and uses that as a point of reference for my session. This is so helpful, especially since I don't remember what I asked for months prior. Since I liked my most recent color so much, I can walk into the studio with full confidence that I can ask for the exact same thing again because she has it noted down somewhere. Thank you Romi!!

    I have a very thin, damaged hair and always feel embarrassed to go to a hair salon. That's why I've…read morebeen only gone to get a haircut once a year when I go back to Japan. Then a good friend of mine who has been going to Arty for a while now recommended me to try them. So I went in today for the first time and had an amazing experience. Yumiko san was very professional, warm and kind. She took her time to cut, fix my hair problems and styled it nicely. Place is super clean and relaxing. Thank you so much, Yumiko san for your wonderful service. I'm definitely coming back.

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    Arty - Exactly 1 year after the digital perm. Yumiko's cut and perm make this hairstyle look good at any length.

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    Arty - Yumiko gave me this perfect haircut and perm to make my first trip to Turkey beyond perfection. Thank you!

    Yumiko gave me this perfect haircut and perm to make my first trip to Turkey beyond perfection. Thank you!

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    Nielle is the best!! I'm so glad I found her, I would follow her around the Bay Area. She keeps my…read morehair looking fresh and healthy after it went through a major thinning process. A shoulder cut can quickly look crazy on me (mullet alert) but she was able to perfectly layer my hair with some face framing bangs to come out perfectly balanced. Also she's the easiest person to talk to, makes your appointment feel so relaxing and peaceful like you're catching up with a long time girlfriend - she is theeee best!!

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    Hook & Scissor - hair - Updated May 2026

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