FYI Please share to as many people as possible. I was just scammed by this florist for my granddaughters funeral flowers! Long story short, they would not get back to me about the flowers I ordered. After I called them 11 times on Sunday ( they list their hours as 7 days a week 10-2 on Sundays) I emailed them and no reply. I called 5 times on Monday and finally we got through and my daughter in law (who just lost her daughter days before) asked them to cancel my order because I had to order else where since they would not get back to me and we were nervous Madison(my grandaughter that passed away) would not have flowers, they called my daughter in law a "stupid crazy bitch" swore at her and hung up. Then my son called ( who ljust lost his daughter days before) called and they said they would cancel and not to worry we were all set and they are conceling the order, and yesterday I recieved an email they sent them anyways and charged me (not to mention I was told they looked horrible and some flowers were even dead)(I never even noticed since the flowers I had ordered from another florist were BEAUTIFUL) I didn't bother to look for other flowers since they were "CANCELED", I called them today to let them know they made an error and they were suppose to be canceled and I am overcharged on my credit card for $173 and the guy swore at me, called me names and wouldn't let me even speak! Then hung up on me and said he has no idea what I am talking about and we must of emailed and called the wrong place ( I have my phone records, and emails saved, and no we didn't) what they did is scammed us and used us at our most vunerable time. The name of the place is Honey Bee Florist 1600 West Ridge Rd Rochester NY ( although they also had a location in Macedon and on Lexington that when I called both numbers were disconnected!) PLEASE BEWARE DO NOT PURCHSE FROM THE PLACE THEY ARE A SCAM AND PROBABLY HAVE ALREADY MOVED FROM THIS LOCATION!!! If everyone could please share this and hopefully they will be put out of business! Already reported them to BBB!
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