Excellent service. They stand behind their work and will work with you until it is done.read more

We started with a salesman from their company, to months of waiting, to awful communication to…read moretelling us we had no more free services, which were planned in a contract, after install. To office representatives saying we lost a bunch of our records and no you do nor have anymore contract with them to a 2years later an msg that says it's been over six months since your install we would like to offer you a free tuneup. Then they schedule with us and don't give us any window of what time a day but that there technician had an emergency that set him behind. Wow be careful who you deal with.

This is the 2nd time we've used this company and Cody as the tech. Knowledgeable young man-…read moreprofessional. Very pleased with his service and recommendations - honest on what is needed to get the job we want done.

Used this for years until I caught them ripping me off. They installed a mini-split that STILL…read moredoesn't cool a 10x20 area. 5000 for this.

The best in dixie County, The first time I called they called me back in 10mn the other days…read morelater. John is fair and honest and knows his craft well. 100% recommend Coastal Edge

From the owner: A/C Repair, Service and Installation Ice Machine Repair,…read moreService, Installation Mini-Split Repair, Service and Installation UV Lights and Air Filtration Coastal Edge is a State licensed contractor CAC1822103 and EPA certified in refrigerants.

They have been amazing taking care of our air conditioning needs. Always professional and reliable,…read morethey show up when they say they will.

I was given an estimate by Reliance Air and Heat to repair a leak in my AC unit and replace the…read morerefrigerant. The estimate quoted four hours of labor at $90 per hour. That was fine with me. I assumed they knew how long a job like this typically takes and that the estimate reflected the expected labor. Imagine my surprise when I received a text less than an hour after they started the repair letting me know they were finished. I thought, "Great! They finished early, so I won't be charged for the full four hours of labor, right?" Wrong. The bill was never adjusted. When I asked them to call me regarding the bill, I was told, "Oh, we were there at least two hours." No, you weren't. I don't know if they assumed that because I wasn't physically at the house, I wouldn't know how long they were there, but I have time-stamped camera footage showing exactly when they arrived and when they left. The total time they were at my house was 63 minutes, and that included the initial diagnostic. I was then told, "We had two guys there, so we charge that per hour, per guy." So, you're charging $180 per hour? Had I known that the $90-per-hour rate was actually $90 per technician, I absolutely would not have agreed to the estimate as presented. That is a very important detail that should have been clearly communicated before the work began. When I questioned the charge, the person I spoke with became angry, yelled at me to "call the office" and "pay what I want," and then hung up on me. The problem is, the only phone number I can find anywhere is the number of the person I was speaking with. So, is this person the owner? If not, I would encourage the actual owner of Reliance Air and Heat to reach out to me and make this situation right. If that happens, I will gladly update or remove this review. This bill was over $1400 and I'm just asking them to adjust the bill to reflect their actual hours of labor. I don't feel like this is asking too much. I understand that businesses need to make money, and I have no problem paying a fair price for quality work. What I do have a problem with is being given an estimate that does not clearly explain how labor is being calculated, being charged for significantly more time than the technicians were actually at my home, and then being treated disrespectfully when I questioned the bill. This was an extremely disappointing experience and, in my opinion, very poor business practice.

Our air conditioner quit working why we were out of state so our house was very warm when we got…read morehome. I called alpha and they were right on it. Dustin came out and managed to temp get it to run till our unit arrived. Dustin had it up and running in 2 days and i have no complaints. Runs great and it's so quiet. He wife is awesome as she will help you with whatever she can in her end. I can't say enough good things about this company or the family that runs it. Most highly recommend Alpha. Donna Beverly Hills

From the owner: Always On Time Or You Don't Pay A Dime…read more One Hour Air Conditioning & Heating is an on-time HVAC solution for residents and business owners in the Lake, Citrus, and Ocala Marion Countywide, FL, regions. For the past 9 years, local customers have counted on us to provide prompt, professional service that lives up to our guarantee: "Always On Time or You Don't Pay a Dime." Trust our experts with all of your repair, installation, and service needs. Our repair and maintenance services include: Air conditioners, Air handlers and thermostats, Furnaces and heat pumps, Indoor air quality and ductwork, Maintenance agreements. Your complete satisfaction with our heating and air conditioning services and technicians is 100% guaranteed. The on-time guarantee is one of the best in the country and is backed by heating and air technicians that are trained, skilled, and experienced to exceed your expectations and needs. We are licensed and insured and service all makes and models. Call One Hour Air Conditioning & Heating today for on-time service guaranteed!