First thing i want to say is that Dr. Sinha is an excellent doctor but she's leaving at the end of…read morethe month. I'm sure she'll be missed. My uncle went in for the first time a month ago and he was having trouble breathing, had a chronic cough with no fever. But because of COVID-19 and his reg dr wasn't available, we decided to visit UMD. Dr. Sinha was very patient, thorough and knowledgeable. She immediately gave him a COVID-19 test(was negative)and called in a few prescriptions to his pharmacy. He felt much better after taking them but we did go to a pulmonary dr soon after and he diagnosed his condition and gave him regimented med. So we had to go back again within a few weeks after again for an unrelated injury. And again Dr. Sinha came to the rescue. She took care of the problem and explained everything to us and ordered another test to check on the injury. We returned today and she explained the results. She was very thorough! So sorry she's moving. She's an amazing doctor!!!!!

I have been a patient at this practice for over 10 years. I originally switched providers after…read moreexperiencing inappropriate comments about my body from a previous doctor, and until today I had never had an issue here. While waiting in the exam room, I was feeling anxious and warm (it was over 80 degrees outside), so I pulled my hoodie off one shoulder to cool down. When the doctor entered the room with what appeared to be two nurses in training, the very first thing he said to me was, "Cover yourself up appropriately." I was completely taken aback and embarrassed by this comment. It immediately made me feel judged and ashamed, and I found it difficult to focus on the rest of the appointment because I was so upset. No patient should be made to feel uncomfortable or shamed about their appearance, especially in a medical setting where they should feel safe and respected. After more than a decade as a patient, this encounter completely shattered the trust and sense of respect I believed existed between myself and this practice. Unfortunately, because of how I was treated, I will not be returning to this practice. For context, I have attached a photo showing how I was dressed at the time. Given the 82-degree weather and the fact that I had simply moved my hoodie off one shoulder while waiting alone in the exam room, I do not believe the doctor's comment was warranted.

The appointment scheduler online made it easy to get an appointment. When I arrived, they had me in…read morethe system and I didn't have to go through a whole process to check in. Walk-ins welcome but I felt better knowing I had a time slot. Labs and x-ray services on site. Very clean and spacious waiting area. I also like that they are open 7 days a week! That's so important when needing medical care and you can't get to your own doctor. The services were thorough and the attention I received was good. I did have to wait a bit even with my appointment but that's because the patient rooms were all full. It happens. Totally will use them again.

I didn't feel well and I wanted a quick a visit so I booked this urgent care the morning of…read more The office is very clean and has tea for patients to make while you wait. The doctor was very friendly and informative. However, the wait was kind of ridiculous. I waited an hour even with an appointment. I understand that they take walk ins but they should definitely honor appointments; that's the whole point of making an appointment. Not sure if I would come back due to the wait time.

Located next to Chipotle on Roosevelt Ave, very convenient location…read more Came in due to a sudden eye infection yesterday, front desk was very professional and nice. There wasn't a lot of patients. Lots of seatings are available. You can register online via QR code or via paperworks. Sign up was quick and easy. I was seen fairly shortly after signing up, the only glitch was they entered my birth year incorrectly which happens....the assistant nurse was pretty thorough in asking me the appropriate medical questions and a doctor came in quickly afterwards. The doctor seemed to be a bit out of breath so perhaps they're a bit short staffed in terms of doctors. She saw me fairly quickly and made an error when she told the nurse how to enter my diagnosis into the system that it's my right eye but I had clearly said both eyes to which the nurse even corrected the doctor about it. It felt the doctor was overwhelmed by perhaps the amount of patients she has to attend to so I get that she wasn't super thorough. Anyways I was prescribed the appropriate medications and that's what urgent care is about so I'm less inclined to dock points of bedside manners. This is still a good urgent care center to go to when you cannot see your PCP immediately.

Went here and service was friendly, quick, nothing more that I can ask for. Took care of me…read more Insurance was no issue. Urgent care itself is always limited but I would totally come back for other issues if need be. Only issue is they were not sure what my insurance covered and they almost did services that were not covered. Good thing I asked my insurance first. You would think they would know or check before providing said service.

While in the area I decide to stop here and take my DEPARTMENT OF TRANSPORTATION (DOT) Physical to…read morestay compliant with the DOT regulations for COMMERCIAL DRIVERS LICENSE holders and heavy equipment operator, buses, straight truck, and semi- trailer truck AKA tractor trailer driver. I started driving a school bus in 1991, straight trucks 1992, and then big riggs I'm 1996. Ihave visited Canada and all of the United States, accept for Oregon, Washington and Idaho. Just a little history on why I have a CDL! Back to the review, lol! My first time at this particular CMD was maybe 2020. I wish I could say that all City MD's are the same but reviews will vary. Walking inside the facility I found it emaculate and everything was in its place. The ladies at the front desk was very cordial but the worker that came from the back was very rude. She interrupted us while we conversing. Other than that everything else was fine. I didn't remember that there was a parking lot in the back so I paid for two hours on the street and then moved to the parking lot. The rational for street parking is because I had to drop a friend off at the Asthma clinic and I walked to the CMD. So I did the physical and all went well I also brought papers to get a blood pressure monitor. Finally I did her X-rays on my finger because my finger was slammed in my car door when I got out. Well! How'd you slam your finger in your own car door, one might ask? Well I was distracted, okay, okay. Okay, I wasn't minding my business. I like to observe my surroundings for my safety. Well, I guess I'll chalk up scanning my environment for safety, it didn't work well. SMH! The other staff and doctor that I dealt with provided compassionate care and kept me informed. It was a good visit. Doctor Lee gave me my results on the X-ray. All is well with the finger just tender to touch, Doc says take Tylenol and ice. (Since you don't know me, I did it). I immediately replied, Trump said don't take Tylenol, he looked at me turned around and walked out of the room. I need to resist opportunities for joking when they arise. ‍ Oh well! I'm out!

I never knew the Dr's name, never introduced themselves. Never smiled. Definitely resented being…read morethere. She refused to recommend an electrolyte drink or OTC solution when I asked for something with little to no potassium without pee and blood tests first....be real people can't throw money around on expensive tests because they are thirsty! Unlike another commentor I did find Maria at the front desk to be organized and friendly, just totally wrong with her information later on, and deaf to reason or logic. She actually warned me on the phone that I may not get the Dr to order an MRI which was correct and ok, but seeing I had several maladies I decided to go anyway to at least get referred. I desperately need this MRI as comparison for court because of an assault that occurred making my torn labrum worse. My proof could evaporate with time. I will even just pay out of pocket for it right now without insurance! The Dr did xrays negative at clinic. She says "next step mri" I thought she might order it. She has Maria get me a referral (Fri) for an orthopedic hip surgeon for Monday, pretty quick. I was impressed. I spent months finding in network providers through Anthem and my Health Advocates, how did she do this so fast? Few hours later I thought this is not right, google search. That's when I decide to call that doctor because he does not exist on the internet!!!! Or on Anthem's site. He is NOT an orthopedic hip surgeon he is a Pain Management doctor. Pain Management must be prescribed with my insurance, but I don't need that, I need a comparative MRI and surgery consultation. And I need it now!! For court!! For pain!! Before more damage is done with incorrect healing. You can't bring a pain management doctor to court. Maria says this is the process to see someone else first to get yet another referral for a surgeon. Why am I seeing 2 doctors? I need a Hip Surgeon Expert for court not a pain management dropout. If my lights don't work, I don't call a General Contractor or a Plumber to fix my electric and pay them for an unnecessary visit....I call an Electrician! If there is a chance for possible surgery, you see a surgeon. Then the surgeon will recommend pain management and or rehab. I did 4 MRIs, 1 CT and 3 Xray last year with various providers all direct to specialist with no middle doctor or PCP. All in less than a week I had scans. Totally overlooked my cold symptoms or manage to prescribe antibiotics. Summit health phone systems are the worst outsourced waste of time. You can never talk to an office directly.

Very well run practice. Everyone on staff is on point from the doctor to the front desk…read more I saw Dr. Zhu. FYI there is a male and female doctor for your needs. Dr Zhu was very attentive and gave me ample time to deliberate over my conditions. I saw him for an annual checkup and chose him as a PCP. Time will tell if he is the one for me. Would recommend this office for anyone looking for a PCP.

I needed to get my wellness checkup and annual blood tests, but my normal PCP was fully booked all…read morethe way till January. I went on Zocdoc and looked for another physician in my network and found Dr. Liu based on positive reviews. I made my appointment via zocdoc and the clinic subsequently called me to confirm and get my insurance information. Check in was a breeze and the waiting time wasn't too bad. I got all the routine checkups and met with Dr. Liu. She's seems extremely knowledgeable and cares about her patients. She listens to you if you have any questions or concerns. I didn't feel like she was trying to rush through the appointment like how I've felt at other doctor visits before. They set you up with a patient portal where you can create an account and log in to see your lab results. This is the first time I'm experiencing the use of such technology at a clinic and needless to say, I'm very impressed. For the followup, I was given the option of an in person visit or a virtual visit and I chose the latter so I won't have to deal with the busy streets of flushing and the headache of traffic and parking in the area. You aren't given a specific time for the virtual visit, but just a range of a few hours, since the doctor calls you when she has time in between patients. I wish that the virtual visits were more coordinated, but other than that, overall I had a positive experience.

Dr. Lau is a boss. I was seen in about 5 minutes of me walking in. (Weekday, morning)…read more Dr. Lau was super attentive, professional, and informative. He also took into account that I don't have insurance and was trying to help figure out the least costly way to get me better. I think this might honestly be the best experience I've ever had in an urgent care in all my years and I've been to a handful. Facility is clean. Staff is professional.

I paid $220 outta pocket for a psychical (which is pretty cheap to me) but the lady who was…read moreexamining me wasn't very friendly. then what i went there for they didn't have the service so i had to go to a pharmacy which was extra money out of my pocket.

It's a very hit or miss location. I came in after not feeling well for a couple of days and then…read moredeveloping pink eye. The MA was really nice and efficient . Once the doctor came in, she didn't really even check me out. She mostly spoke and then didn't look at my eye which was my biggest concern. She only spoke about it once i mentioned it as it sounded like she was ready to walk out. Even after mentioning it, there was no visual exam on my eye and she sent me a script for eyedrops

I had a very disappointing experience with this Dr. DELMAN, Alex…read more My 9 yr old son suffered a deep cut on his hand from a rusted razor blade that required stitches. 3 stitches were done on previous day at the local pediatric urgent care but tetanus shot wasn't available at the location and the on shift Doctor advised us to get it done the next day at any urgent care. Fast forward to today... when we arrived at this CityMD location, I was concerned about tetanus because his last DTaP vaccination was on August 7, 2021, and I specifically asked about getting him a tetanus shot. This Dr. DELMAN, Alex who was on shift at this location refused to provide the vaccine, explaining that it had been less than 10 years since his last shot. However, CDC guidance distinguishes between clean, minor wounds and dirty or major wounds, with different booster recommendations for each. Given the depth of my son's injury, I expected the doctor to carefully assess the wound and explain the medical reasoning behind the decision instead of dismissing my concern based on the 10-year interval alone. As a parent, I take my child's health and safety seriously. I left feeling frustrated and concerned that my questions were not adequately addressed. Parents deserve clear explanations, thoughtful medical judgment, and respectful communication, especially when their child has a significant injury. This experience seriously undermined my confidence in this provider. I hope the practice reviews how wound-related tetanus vaccination decisions are assessed and communicated to parents. What made this experience even more frustrating was what happened afterward. Several days later, when my son's pediatrician finally returned to work, I explained the entire situation. The pediatrician conducted a thorough review, including the records from the pediatric urgent care visit and the documentation from this Dr DELMAN at CityMD. After reviewing the circumstances, my son's pediatrician determined that my son should receive a tetanus shot, which he administered immediately. Honestly, this entire experience left me questioning DELMAN's competence and willingness to properly address a parent's legitimate medical concerns. In my opinion, his handling of this situation was lazy, incompetent, and dismissive. I paid a $50 copay only to leave without the care or resolution I was seeking, then had to revisit the issue with my son's pediatrician days later. I left feeling that DELMAN took my money but failed to provide the level of care, attention, and explanation I expected from a medical professional. I will definitely report this to the NYS Dept of health formal complaint.

As good as it gets when you need a Pediatrician quickly. Their staff is always friendly and…read moreinformative. Once you check in once, your child's information is saved. Easy to use with their website/app to electronically take a place in line even hours ahead. The doctors are always so nice and explain everything thoroughly. Most importantly they are so easy going with the kids. They also follow up with you a day or two after. We used them for fevers, cough, stomach bugs and even removing a pen cap in a nose I'm sure we will find other ways (common and uncommon) to visit them.

Check in process has too many issues. The receptionist doesnt want to work. 0/5)…read more Doctor seen was great and helpful. (5/5) 1star just because the initial start of the process was horrible.

Urgent care places can really be a hit or miss. I came here back in January feeling awful with 103…read morefever and climbing. Front reception was nice and the wait wasn't long. The tech that took me in to check vitals and take swabs was patient and understanding. His positive attitude and great bedside manner really made the visit a lot more pleasant. Everything was quick and the results were immediate. I was able to get a script for medication and they provided me with a note for work. Thank you AFC Urgent!

The location was easily accessible, the place was clean, bright, the staff personable. The nurse…read morepractitioner who saw me really inspired confidence and was knowledgeable about the issue I had. 10 out of 10!

Sara, Sara, Sara; great communication skills, gentle telephone demeanor, professional and thorough;…read morehow great it was to find a person of merit. Sara made sure she left no stone unturned regarding my issue. She made sure the billing number she offered me was correct before we hung up and genuinely cared about the person on the other end of the wire. Exceptional individual; rating, 10 Stars from me. I've been to this urgent care on several occasions; no problems at all with wait time; yes, sometimes they get quite busy and this should be expected; honestly, there should be no complaints about wait time; if a person is that ill; emergency room is the place to go; they are thorough, caring and I have nothing but EXCELLENT comments for the doctors; Thank you Doctor's for all your care and SARA;

I WOULD NOT RECOMMEND!!! I have to say this is the worst…read moreclinic I've been to. I came here to get my son tested for COVID-19 due to his school out break. I was told the PCR test would take 2-3 days to get the results. It's been 7 days that we've been waiting and my so can not go back to school all because of this clinic and the lack of consistency. Now I'm going to another clinic to get him tested. I wish I never wasted my time and money at this place. I am highly upset. 0 Stars