Doctor is very knowledgeable, quick response. Staff always pleasant when I call to be seen or come…read morein person as a walk in

If I could give 0 stars i would. I have called about 3 times now. Once at 9am they tell me ill get…read morea call at 10 with my results. I call at 10:30 then they tell me the latest you guys will call is 12 PM now I have called at 12:30 PM and I'm being told that I may get a call by 6 PM. This is absolutely ridiculous. I just want to know if my test results are positive or negative. I am extremely unhappy.

I have been a patient at this practice for over 10 years. I originally switched providers after…read moreexperiencing inappropriate comments about my body from a previous doctor, and until today I had never had an issue here. While waiting in the exam room, I was feeling anxious and warm (it was over 80 degrees outside), so I pulled my hoodie off one shoulder to cool down. When the doctor entered the room with what appeared to be two nurses in training, the very first thing he said to me was, "Cover yourself up appropriately." I was completely taken aback and embarrassed by this comment. It immediately made me feel judged and ashamed, and I found it difficult to focus on the rest of the appointment because I was so upset. No patient should be made to feel uncomfortable or shamed about their appearance, especially in a medical setting where they should feel safe and respected. After more than a decade as a patient, this encounter completely shattered the trust and sense of respect I believed existed between myself and this practice. Unfortunately, because of how I was treated, I will not be returning to this practice. For context, I have attached a photo showing how I was dressed at the time. Given the 82-degree weather and the fact that I had simply moved my hoodie off one shoulder while waiting alone in the exam room, I do not believe the doctor's comment was warranted.

Dr. Zhang treated my elderly mother with such professionalism and compassion today as did his…read morenurses. She had terrible symptoms from a UTI and they ran an IV to hydrate and administer an antibiotic. We never felt rushed. It was a very thorough visit and I felt like Dr. Zhang did an excellent job. Many thanks!

It's a very hit or miss location. I came in after not feeling well for a couple of days and then…read moredeveloping pink eye. The MA was really nice and efficient . Once the doctor came in, she didn't really even check me out. She mostly spoke and then didn't look at my eye which was my biggest concern. She only spoke about it once i mentioned it as it sounded like she was ready to walk out. Even after mentioning it, there was no visual exam on my eye and she sent me a script for eyedrops

You would be better off going to a veterinarian all you have to do is look a there facebook page…read morean you see $$ sign because that's all they care about! and there suck!

From the client perspective, they have AMAZING WEEKDAY HOURS at this location! From 7AM to 11PM!!…read moreThe early to work crowd, the late coming home crowd, and everyone else in between can access this location!! I LOVE THAT!! There's a particularly Dope, Cool, Smooth, and knowledgeable Scribe, KEVIN ZHANG, who took my information and drew my blood! He's my kind of guy! He asked me very excellent and SPECIFIC relevant questions, which I appreciate. That to me is a good tell of a Knowledgeable individual. They know WHAT questions to ask and he explains WHY he's asking for clarity and context! I know because the same goes in my profession as well. I know what the good ones look like, sound like, and act like. There's a similarity in that across all sorts of Professions! The Blood Draw was the best I've ever had!! The SMOOOOOOTHEST!!! Literally no pain and NOT EVEN A PINCH that would typically be felt! I complimented KEVIN ZHANG on it!! He Explained and Demonstrated his technique and tips to me after I asked him out of curiosity! I HOPE KEVIN TEACHES AND COACHES THIS TO HIS FELLOW SCRIBES IF THE POWERS THAT BE WOULD CONSIDER THAT!!!! WHAT AND HOW HE DOES IT SHOULD BE THE BEST AND WIDELY KNOWN PRACTICE!!! I went in there for just a routine STI panel. No Symptoms on my end! I'm just responsible like that since I'M OUTSIDE!!! You feel me?!? Shout-out to the Fresh Meadows Location, my Main one, and shout to MR. KEVIN ZHANG!!! What a Smooth Man! Great and Steady Hands too. Surgeon in his former life?!? Maybe!!

They are not equipped to handle children, they even said so themselves. My 13 year old came in for…read morea stomach ache, and they sent us to the hospital for a possible appendicitis. Turned out to be just strep throat. If they would have just done routine checkup and swab, it would have save us an entire day at the emergency room.

Dr. Lau is a boss. I was seen in about 5 minutes of me walking in. (Weekday, morning)…read more Dr. Lau was super attentive, professional, and informative. He also took into account that I don't have insurance and was trying to help figure out the least costly way to get me better. I think this might honestly be the best experience I've ever had in an urgent care in all my years and I've been to a handful. Facility is clean. Staff is professional.

I paid $220 outta pocket for a psychical (which is pretty cheap to me) but the lady who was…read moreexamining me wasn't very friendly. then what i went there for they didn't have the service so i had to go to a pharmacy which was extra money out of my pocket.

I had a very good urgent care experience here on a Saturday night. I was able to schedule an…read moreappointment online within the hour, I parked right in front (pretty lucky), and we got seen very fast. We were in and out in less than an hour. The space is clean, and the people working here were nice and efficient. The nurse was particularly great with my toddler. There wasn't any toilet paper left in the bathroom, and the tap credit card machine wasn't working. Little inconveniences. Their online interface pre- and post-appointment are top notch.

Came here twice this week for an illness. The nurse who was taking my vitals, I think she said her…read morename was Moona, was rude to me and very insensitive. This is my second visit this week due to a long illness and while I was explaining why I came back I decided to give her the overall from last Tuesday since she didn't serve me then. She rudely says ok so why are you here today. No bedside manner at all. Then when I was about to leave I was waiting for the pharmacy notification to see if my meds were ready the front desk lady tells me the service is not that good here you should go outside. Signal was fine I strongly suspect she was trying to get rid of me because when she said that she walked away from me. Very unprofessional. Not even a have a nice day or a feel better. Won't be coming back to this one again. No bedside manner and they rush you out the door for no reason. I'm sick and perhaps I didn't want to step outside in the heat again so soon. The security guard was a sweetheart though so five stars to her but not to the people in the office.

I didn't feel well and I wanted a quick a visit so I booked this urgent care the morning of…read more The office is very clean and has tea for patients to make while you wait. The doctor was very friendly and informative. However, the wait was kind of ridiculous. I waited an hour even with an appointment. I understand that they take walk ins but they should definitely honor appointments; that's the whole point of making an appointment. Not sure if I would come back due to the wait time.

The appointment scheduler online made it easy to get an appointment. When I arrived, they had me in…read morethe system and I didn't have to go through a whole process to check in. Walk-ins welcome but I felt better knowing I had a time slot. Labs and x-ray services on site. Very clean and spacious waiting area. I also like that they are open 7 days a week! That's so important when needing medical care and you can't get to your own doctor. The services were thorough and the attention I received was good. I did have to wait a bit even with my appointment but that's because the patient rooms were all full. It happens. Totally will use them again.

Excellent care friendly staff, clean facility Very…read morecontinent close to my home. If sick again would would definitely utilized this faciality

When I went in to get my elderly father a flu shot, they said they didn't have flu shots. They have…read morea big sign outside their place offering free flu shots! WTF.

Doctor is knowledgeable, patient, and truly listens. The staff are friendly and helpful. The clinic…read moreis clean and appointments are always on time. Couldn't ask for a better healthcare experience. Highly recommend! A Clinic That Truly Cares Doctors were phenomenal, made me feel completely at ease, answered all my questions without rushing, and ensured I was comfortable with every step. The administrative process was also hassle-free. This is how all healthcare should be. A truly five-star experience!

Short wait time, no appointment needed, very professional! Able to fill my prescription quickly…read more They also take straight Medicaid, which most places don't take