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    HomeZen Realty

    5.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    Anchor Real Estate

    Anchor Real Estate

    (2 reviews)

    When we sought a rental in the area, we watched their informative video, then called. Amy connected…read moreus with the amazing Lanar Jordan. She found us our rental, and flash forward to us buying our new house! The follow through and professionalism of this agency definitely stands out. Lanar is there every step of the way, and goes above and beyond with the service she provides. Laurie was always available with questions or concerns with our (incredibly smooth) closing! Their costs are definitely match the local economy as far as commissions.

    There are bare minimums I expect when operating with a Rental Management company. These, at the…read moreminimum, include timeliness, clear communication, and customer service. I received none of these in working with Anchor for two years. Exact examples include having to follow-up on emails with requests and inquiries up to a week later because the company wouldn't reply on their own. Seemed as if there were multiple position changes while I paid for this service and like my property was forgot about in the process. While in the contract, this company requires that you buy them out in order to terminate the contract and proceed without their limited service. To me, that's a hindsight sign that they trap their owners into paying for the poor service they provide if they try to terminate early. Additionally, with poor administrative work, $500 was taken from my payment. It took multiple emails and ME reaching out to the company to get this rectified. As an armed service member in the area counting on Anchor to do a job, I was let down and appalled this place is still in business.

    Choice Jacksonville Realty

    Choice Jacksonville Realty

    (41 reviews)

    I have been a tenant with them for over a year now…read more I have never been late on my rent. I have had issues with them sending strangers to my house, never scheduling the appointments with me first, or even verifying someone coming to my home. My privacy has been violated, on top of the constant harassment, they have raised my rent because I refuse to sign another lease. Not only am I receiving additional stress from financial pressure, as well as constant traffic from strangers in/ out of my home, the intimidation aspect they try and pull on someone is just appalling.

    Do not rent from this company…read more My family and I were impacted by Hurricane Florence and were in desperate need of a new home. We decided to rent one of Choice's properties over at 445 Spring Drive in Jacksonville N.C. The last tenants left that house a mess. The house suffered minor roof damage from Hurricane Florence which led to leaks in both guest bedrooms and the garage. Choice was so inconsiderate when it came down to trying to get that roof repaired. In late October /early November , they sent 4 different adjusters over to the house to assess the damages and all 4 times , choice demanded for someone to be home. (notices came literally 1 day before). The roof didn't get repaired until January 28th Thanksgiving was November 22nd. November 23rd, our refrigerator stopped working resulting in us losing all of our food. I reported it to choice immediately. Around November 27th, they sent repair man #1 out to look at the refrigerator and he said that we needed a whole new unit . I relayed the message to Choice and they told me that they wanted a second opinion. We waited another 3 days for repair man #2 to show up for him to say the exact same thing as #1. They finally decided to replace the refrigerator and we had to wait for Lowe's to deliver a new one. That took another 3 days. Choice didn't apologize not one time nor did they offer to compensate us for lost food. We received military orders to the west coast and had to end the lease early. We've only been in the home for 3 months & a half and Choice charged us over 1000.00 in fees and charges. Stephanie admitted to the carpet having permanent brown stains (which I notated at move-in) but she still expected me to have the carpet professionally cleaned. She also conducted a move out inspection without bringing the move in checklist to the inspection. She dinged us for things we notated at move-in. This is absurd ! People! Save yourselves the headache and rent elsewhere.!!!

    Century 21 American Properties - untitled

    Century 21 American Properties

    (24 reviews)

    My boyfriend & I have been trying to find somewhere to rent for MONTHS. Jacksonville is the worst…read moreplace so far to find somewhere that isn't scamming you because it's around a military base. May I say this man just got off the phone with us, and he was the rudest person we have EVER talked to. He did not give his name just stated who he was calling for. Century 21. He hung up after he was told he was being rude. The phone call lasted literally a few seconds before he hung up. He didn't greet just immediately said "how am I supposed to help you when you don't give me an address." And then proceeded to be rude af. Don't bother y'all.

    If you are a property owner, I don't recommend Century 21 American Properties. Lori and her staff…read moredidn't properly screen perspective tenants, to the point of allowing dirt bags to move in. Dirt bags will move in to wreck the property. Obviously the property management staff failed to monitor the property. Per the neighbors, the renters were unauthorized subleasing the property. It doesn't work being a long distance land lord. I ask to only leave the property the way I left it, instead I came back to a property of damage. The property management company won't watch it in your best interests. Lesson learned, if you don't plan to live in Jacksonville after the military, don't buy. It doesn't work to be a long distance landlord, Century 21 won't watch your property. If you want to buy investment properties, buy duplexes or larger; single family homes are a liability for investment purposes. When tenants don't pay, there still is a mortgage to be paid, and you are screwed.

    HomeZen Realty - realestateagents - Updated May 2026

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