My husband was released from ER and sent to a Skilled Nursing Facility for further care and…read morePhysical Therapy. He was placed at Trabuco Hills in Lake Forest, CA. In Orange County, CA. We were very pleased with his care. The Staff were very helpful and caring. The food was very good and they could prepare it for those needed different levels of assistance. The facility is very clean. They manage the medicines carefully for each patient. And the Physical Therapy was daily. Our Case Manager was Gil Gapay and he was excellent. He oversaw Peter's care and when getting prepared for discharge to a Board and Care Home, he arranged: special Transport using a wheelchair, arranging Home Nurse Care, Physical and ordering a new Wheelchair (coordinating with our insurance). I would recommend them. It is not an easy situation for any family to go through. Navigating all the details can be quite overwhelming. Having great help makes all the difference.

ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS…read moreAWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

BrightStar Care has many trained caregivers to take care of your loved ones. They have many…read moretrained alzeheimer and dementia care caregivers. All the caregivers take ongoing specialized training.

BrightStar Care has the most caregivers and nurses in Orange County. The caregivers get ongoing…read moretraining throughout the year. They have the most quality caring caregivers. They offer various types of care from home health care to hospice, etc.

Paid thru automated system on 12/12/25. Received a text 12/15/25 that bill had not been paid. I was…read moreon hold for ~30 minutes and spoke to a representative. I was assured my credit card had not been billed and representative took credit card and billed. Today noticed 2 bills one for the 12th and one for the 15th in the same amount. Contesting with credit card company recommend training and systems integration.

The absolute worst company! When needing medical equipment, dealing with an inefficient,…read moreincompetent business is magnified. They delivered the wrong mattress, so patient returned home from extended hospital stay only to sit in a chair while we scrambled to find solution. Another company stepped in to help.

Love Careworks, they match you up with clients that match with you or the clients needs. They make…read moresure it's a perfect fit for your loved ones. They respond quickly if there is an issue. They accommodate all needs and requests to the best of their ability. Everyone is super nice and very respectful! You can't go wrong working for Careworks I've had the best experience so far!!

Careworks is a fantastic company to work for! They are caring, considerate and more than fair…read more Rench is AWESOME!! She Listens and she really cares!

does not pay providers . does not answer calls. unfriendly. my providers pay has been messed up…read moreseveral time and no one cares..turning into labor board. this is no way to run a business that cares for the disabled.

There's a trade off finding a caregiver company who would provide caregiver versus a private…read morecaregiver. When my husband was diagnosed with cancer, we signed with 24 hr home care. In the beginning, we have tried numerous caregivers. We started with 24/7 then cut back to only 12 hours once my husband was feeling better. Then back again for 24/7 as my husband's condition got worst. Some caregivers were very awesome and caring but some are bad such as sleeping on their job, showing up late, or just doesn't do anything unless you tell them to. We were fortunately to encounter some great ones who took great care of my husband until his final days. There are few things you need to be aware of: 1) Make sure you keep track the dates and times that the caregiver is present for your loved ones. I had a few days when there was no caregiver and still get charged for it. Or, I get charged double for the same shift. 2) Don't depend fully on the caregiver. They are like us, they might call in sick or have car problems. Make sure you have a back up plan and be ready to take the shift yourself. We had a hard time especially around holidays, when no caregiver would take the shift or cancel on us at the last minute. 3) Make sure your care plan is very clear as there's a potential someone new caring for your loved one everyday. 4) They are non-medical caregiver, so make sure you plan out the pills in an organizer so they can dispense and just let your loved one take the med. Overall despite some hiccups, some of the caregivers took great care of my husband until his final days and we are very grateful to them. It's a tough job mentally and emotionally. I applaud their bravery for taking such hard job.

Rina Boidon and Care America Homecare Services are truly exceptional. Rina is one of the most…read moreattentive and dedicated professionals I've ever worked with in senior care. Her communication is incredibly prompt, her follow-through is flawless, and her diligence is tireless. She has a gift for anticipating needs--big or small--and addressing them with compassion, clarity, and efficiency. What really stands out is how comprehensive her approach is. Whether a client needs minimal assistance or a full spectrum of home care support, Rina ensures every detail is handled with professionalism and genuine heart. She treats each individual with dignity, respect, and the kind of personal care you'd hope every loved one could receive. If you or someone you care about needs dependable, thoughtful, and highly skilled home care services, I cannot recommend Rina and Care America enough. She makes a tremendous difference. David Kline Lovett Broker/Owner - NextHome First Choice Realty 714.979.9988 Lic #00831621

I rarely do reviews on anything. But I felt like I needed to let people who might be in the needs…read moreknow about this agency. My mother was hospitalized and I did not know what to do next. I was in panic and felt like losing my mind. Fortunately through the social worker, I connected with Rina. Thankfully, that was one of the best moves I made in my life. Rina was beyond being patient and spent a lot of time with me both on the phone and helping me check out assisted living facilities. She also explained what options I might have. Things were slowly getting together with Rina and Jorge Zelaya's help through this difficult time. Rina didn't make me feel like just another client; she treated me like I was part of her own family. People, if you or your loved ones who are in need of getting a care, give them a call now!

Bella was very helpful with scheduling caregivers for my mom. Her team is companionate and…read moreempathetic, also they focus on safety and comfort. The cost is reasonable.

From the owner: It's worth noting that CHCS is a cherished family-owned business, further emphasizing our…read morecommitment to treating every client like a valued member of our own family. This personal touch is woven into the fabric of everything we do, ensuring that you receive care that is rooted in genuine care and warmth.

We are really glad to have had Care Partners for our home health. We are specially grateful to…read moreLina. Lina was always available, professional, attentive and even if it was not her department, she would assist us to troubleshoot any problems. Thank you Care Partners! Thank you Lina! Roberto n Francisco

When i started using this company it was good about communication and getting help here when…read moreneeded. It has disintegrated on every level and I have spent weeks without care. An apology is unacceptable, since at one point I desperately tried to contact the founders and was blocked from reaching either owner.

Great experience with Right at Home. Laura Kraft truly stands out, she is passionate, caring, and…read morealways does what is right for her clients. You can tell she genuinely puts people first. You are in good hands when Laura is involved.

We turned to Right at Home Care after my father had surgery and needed immediate support at home…read moreunexpectedly. It was our first time navigating this kind of service, and honestly, we didn't know what to expect. From the start, they moved quickly. They came out right away to assess the situation, made clear and thoughtful recommendations, and matched us with caregivers who were genuinely excellent. No scrambling, no gaps, they just handled it. Rebecca and Lauren managed everything on the care coordination side, and they were outstanding. Responsive, proactive, and easy to communicate with throughout the entire process. That kind of communication matters enormously when your family is stressed and trying to make good decisions fast. The caregivers themselves were professional, kind, and clearly knew what they were doing. My father was well looked after, and that peace of mind is hard to put a price on. If you're on the fence about whether a service like this is worth it, it is. We're grateful we found them when we needed it most.