Cancel

    Open app

    Search

    Trabuco Hills Post-Acute

    3.4 (46 reviews)
    Open • Open 24 hours
    Updated 1 month ago

    Trabuco Hills Post-Acute Photos

    You might also consider

    Recommended Reviews - Trabuco Hills Post-Acute

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Thanks a lot for your bedside manner Mike Perez.
    Erika C.

    ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS AWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

    Ginger N.

    Trabuco Hills Post-Acute's care was a nightmare. The room was dirty, the shared bathroom floor had holes in it. The food was unappetizing and usually lukewarm. Worse of all, the nursing assistants are not training or monitored. My mother got an E. Coli UTI that took her down for a couple of weeks and then C. Diff for another week after that. E. Coli in the urinary track is caused by stool being transferred to the urinary area during care. C. Diff is another infection caused by stool. My mother also had bruises that no one was aware of or knew how they happened. Lastly, I hid $40 in a glasses case in her drawer so she could get her haircut, which never happened in 5 weeks. I found that was missing when she was discharged. All this happened while I was visiting her for almost 8 hours a day. Imagine if I wasn't there. I filed a grievance and had a meeting with staff, but the damage is done. My mother will never be the same.

    Mom recuperating from a broken hip.....

    See all

    1 month ago

    excellent facility with caring team at all levels.Very clean and organized facility with great staff.

    Business owner information

    Photo of Judy M.

    Judy M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    29 days ago

    Business owner information

    Photo of Judy M.

    Judy M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Judy M.

    Judy M.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    8 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Tasha B.
    3
    154
    41

    1 month ago

    Business owner information

    Photo of Judy M.

    Judy M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    8 months ago

    Took care of my dad with the best care. I highly recommend. Great staff and great doctors. Thanks post acute.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Fran S.
    0
    39
    112

    1 year ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 2

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of E P.
    0
    29
    3

    5 months ago

    Business owner information

    Photo of Judy M.

    Judy M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Judy M.

    Judy M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 2
    Love this 1
    Oh no 0
    Photo of Karla A.
    32
    62
    11

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sylvia S.
    136
    95
    16

    1 year ago

    Helpful 5
    Thanks 2
    Love this 0
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lee A.
    0
    10
    9

    2 years ago

    A family member had money that went "missing" while staying there. A police report was filed. Nursing home needs to pay this patient back!

    Helpful 5
    Thanks 4
    Love this 0
    Oh no 5

    3 years ago

    Helpful 6
    Thanks 4
    Love this 0
    Oh no 5

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    This facility and the nurses here are wonderful and caring. the nurses take care of each patient as if they were family.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    The worst. No communication. Poor service. No continuity between staff. Avoid at all cost.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sue P.
    4
    251
    29

    3 years ago

    Great place with good carers. Clean. Catholic Church next door. Good fit for Mom. No problems this far. I recommend it.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 2

    2 years ago

    Helpful 3
    Thanks 4
    Love this 0
    Oh no 3

    2 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Great compassionate and competent staff! I would recommend this nursing facility to my family and friends.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of C S.
    0
    1
    0

    2 years ago

    Helpful 6
    Thanks 5
    Love this 0
    Oh no 2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 1
    Love this 1
    Oh no 3

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Trabuco Hills Post-Acute

    Can family members stay overnight in the room?

    I believe so but I’m not certain. You would have to confirm that with the facility.

    Don’t See Your Question? Ask Away!

    Review Highlights - Trabuco Hills Post-Acute

    “I like the commitment and dedication of his personnel starting from the case worker Aileen to the nurse aid Carmen.”

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    MemorialCare Medical Group - Mission Viejo

    MemorialCare Medical Group - Mission Viejo

    3.3(39 reviews)
    1.6 mi

    Second time driving to office and second time scheduling issues prevented me from being seen! I…read morethought my appointment was at 1:30-I showed up at 1:20 and was told it was for 1:00 and because I was late I couldn't be seen! Second time!!!!

    Type of Care: Hematology Doctors Seen: Dr. Brian Page, Dr…read more Jacqueline Malekirad Dr. Brian Page exudes competence and is intrinsically dutiful and meticulous in his work. He has a logical disposition and maintains levels of communication necessary for patient recovery and understanding. He does not present with excessive pride commonly characterizing many medical professionals. He allows for in depth discussions to occur regarding the conditionality of the patient. I do not currently have any complaints about this individual. Dr. Jacqueline Malekirad is unimpressive, but nonetheless goodnatured. She is predisposed to gentleness. The structural properties of the office result in relatively quickened response times, however the phone directory may be slightly florid for individuals with difficulty in this regard. The medical assistants are unremarkable themselves however, inevitably excluding most of the nurses who typically remain in the back administering intravenous fluids to patients. Most of the nurses are kind and likely possess psychological compatibility with the majority of the population. Personally however, I do not appreciate what I consider to be excessive flamboyance. As of now, I cannot suggest insufficient competence exists at this office. Date: Wednesday, May 22, 2024

    Photos
    MemorialCare Medical Group - Mission Viejo
    MemorialCare Medical Group - Mission Viejo
    MemorialCare Medical Group - Mission Viejo

    See all

    ActivCare Laguna Hills - Our welcoming lobby provides a home-like setting for visits and residents alike.

    ActivCare Laguna Hills

    5.0(11 reviews)
    3.1 mi

    Our 95 year old Mother lived independently until she required memory care and moved into ActivCare…read moreLaguna Hills. Mom LOVES her safe, secure and attentive environment. We appreciate the professionalism and communicativeness of the staff. It's a value for the services provided. We are in 24/7/365 gratitude and appreciation of ActivCare Laguna Hills.

    My cousin Bertha is a happy and thriving resident at ActivCare Laguna Hills because of the staff. I…read moreknow this because of the multiple calls I receive in a day from Bertha and some of first words out of her mouth are " The people here are nice to me!" These words are so comforting to me since her parents left their special needs daughter in my care. Recently Bertha's mother passed away and this was soon after she had visited Bertha at ActivCare. After the loss of her mother, there was so much love shown to Bertha by all the staff. Marlene M. the program specialist would frequently call and update me on how Bertha was feeling during this very difficult time. Marlene has made my life so much easier in so many ways by letting me know what Bertha needs, updating me on the activities she participates in and those she does not and how she is feeling emotionally. She often goes in her room to make sure Bertha's closet and room are in order. I know Bertha is well cared for! Bertha is a social butterfly and she enjoys talking with others. I have often dropped by, unannounced, and seen Marlene and Bertha laughing and talking. Marlene also engages lovingly with other residents as well. She is such a kind and caring human being. I feel as though she is a part of Bertha's family. Thank you ActivCare for choosing such wonderful staff!!! Sincerely, Darlene D.

    Photos
    ActivCare Laguna Hills - A "living wall" brings the outdoors inside.

    A "living wall" brings the outdoors inside.

    ActivCare Laguna Hills - A private family dining room is available for personal celebrations.

    A private family dining room is available for personal celebrations.

    ActivCare Laguna Hills - Colorful murals aid with wayfinding.

    See all

    Colorful murals aid with wayfinding.

    Ivy Park of Wellington - Community aerial view

    Ivy Park of Wellington

    4.2(5 reviews)
    3.7 mi

    In June of 2023 I placed my sister in law at Ivy Park of Wellington in Laguna Woods. At that time,…read morefacility was great. People running the home like Jessica, Alan, Monica were all very warm & friendly. They were always walking around, knew everyone by name and were extremely hands on. Over the past several months I noticed the change. All the main people were gone and replaced with people who are strictly business. The atmosphere drastically changed. Also, contacted the new main director David about 2 gold bracelets missing from my sister in laws arm and nothing was done, not even a phone call, even though I kept following up with my concern. The whole environment of this placed has changed. Only original people still there are front desk Robin, nurse Alex, Steve & Luis. Won't be surprised to see them gone soon as well. New owners should know how drastically this place has changed and NOT for the better.

    My father just moved to the Ivy Park of Wellington. Ellie has been wonderful and has made the move…read morevery smooth. She has walked us thru the required paperwork and assisted my father with the difficult transition from home to assisted living. Ellie always has a smile and kind heart, as do the entire staff at this facility. Everyone has worked as a team to get the specific needs of my dad met and I have seen him daily adjust to his new surroundings and begin to participate in all the activities/events provided. I feel very relieved to have the support and know my dad is being cared for.

    Photos
    Ivy Park of Wellington - Community entrance

    Community entrance

    Ivy Park of Wellington - Community bistro

    Community bistro

    Ivy Park of Wellington - Community pool

    See all

    Community pool

    Atria Del Sol

    Atria Del Sol

    3.1(17 reviews)
    2.7 mi

    Do not place anyone you love or care about in memory care. They could not account for 6 falls my…read moreparent had in 2 months. My parent left that facility with multiple bedsores and a severe urinary tract infection. Only cared about increasing prices for services that were not rendered. Management staff need to work on the same page.

    Received from the director. ENOUGH SAID I'm the daughter and this behavior is consistent. One…read morecall per day for maybe 5 minutes is not much of an ask given the cost of the facility. I just have to pass this to her guardian ad litem. There is a special place in hell for these caregivers. The judge is going to LOVE them. Isolating someone with dementia is elder abuse. If you are having the same elder abuse issue. The below commission should help. If you are having the same issues, you can reach out to this office. California Department of Social Services Community Care Licensing Division (CCLD) This is the official regulator for assisted living facilities in CA. Regional Office (covers Mission Viejo / Orange County): Office: Orange County Regional Office Phone: (714) 703-2800 Complaint Hotline: (844) 538-8766 (statewide complaint li Subject: Urgent: Communication and Welfare Concerns - Vickie Martin Dear Jeremiah and Nina, I am writing regarding my mother, Vickie Martin, in the memory care unit. I am increasingly concerned about the lack of communication. I called three times yesterday and twice today without a response. This is especially troubling given that in the past, when I did not hear from her for several days, I had to request a welfare check. We had previously agreed that staff would assist my mother with phone calls, and I was hearing from her every other day. More recently, I was told I should call daily and that someone would return my call. That has not been happening. My mother requires assistance to dial the phone, so I am fully dependent on your staff to facilitate communication. When I cannot reach her or receive a callback, I have no way of knowing if she is safe or well. I need a consistent and reliable communication plan in place immediately. At a minimum, I am requesting: A guaranteed daily update (even brief) if I am unable to reach her Assistance for my mother in making or receiving calls A designated staff contact responsible for ensuring follow-through Please let me know how you will address this today. I appreciate your prompt attention to this matter. Sincerely, Suzanne Martin -- Suzanne Martin PhD (203)249-8535 Jeremiah Goodwin 8:17PM (17 minutes ago) to Nina, me Suzanne, we are under no obligation to communicate with you directly or facilitate a conversation between you and your mother. Any requests can be submitted in writing by your mother's designated Power of Attorney. If you chose to involve your legal counsel, as you have indicated in the past, all future communications will be directed through our respective attorneys. Sincerely, Icon Description automatically generated Jeremiah Goodwin Executive Director Atria Del Sol 23792 Marguerite Parkway | Mission Viejo, CA 92692 W: 949.458.1176 C: 949.922.3403

    Photos
    Atria Del Sol
    Atria Del Sol
    Atria Del Sol

    See all

    Trabuco Hills Post-Acute - skillednursing - Updated October 2026

    Loading...
    Loading...
    Loading...