My mom has been at Ivy Park Mission Viejo for three years. She loves it there. The staff is great…read moreand truly cares about my mom. Finding an assisted living location for a parent is one of the hardest things I've ever done. But this Ivy Park location truly cares about making the resident and the family feel safe and comfortable.

My 96 year old mom has been at Ivy Park, in Mission Viejo, for three years and I am so pleased with…read morethis facility. My favorite aspect is the incredibly caring and professional staff. Everyone I've come in contact with loves their job snd care deeply about the residents. The caretakers, med techs, restaurant staff, receptionists and the director are so accommodating and considerate. They prioritize the residents above all else and are very communicative with the extended family. I highly recommend this facility,

Very unprofessional and not helpful at all with giving advice. The person I talked to from this…read moreorganization hung up on me.

Placing our beloved father into assisted living was a very difficult decision. After months of…read moreendless research we found Arbor View. Mark and his remarkable family run this operation and treat each resident as a member of their own. The home was very nice, clean, peaceful, and the care givers were absolutely amazing. We are forever grateful to them for giving our father the best quality of life. From the moment our father went to Arbor View until the night he passed he was provided the utmost professional and personal care. Each day we visited we asked dad if he liked where he was, and every time he said yes, he was very comfortable and relaxed. From the bottom of our hearts we thank Mark and family for their exceptional care, and support since dad has passed. Your professionalism and grace has lifted us through the most difficult chapter in our lives.

My father has been living at Sunrise of Mission Viejo for nearly four years. The facility itself is…read morehomey, comfortable, and clean, and the cost is lower than most of the other facilities I toured. But the real stars are the people who work there. The staff is kind, caring, and immensely helpful. Most importantly, they treat the elderly residents with respect. I'm especially grateful to Tisset Domingo, the Executive Director. She goes above and beyond for the residents and their families. If you are considering an assisted living facility, look no further!

My family is thrilled to have my brother live at Sunrise of Mission Viejo since 2010. The…read moreaccommodations provide us peace of mind. Given how much he loves this community, my family couldn't be happier! Sunrise commemorates the major holidays as Mother's Day, celebrated this morning. We rejoiced. I 'take my hat off' to the warm, inviting, and insightful staff!

When my sister could no longer care for her small house due to her…read moresevere back pain, she decided an assistant living facility would be her next best move. And luckily she chose Heritage Pointe. What a great place! The caregivers are so kind and knowledgeable and hard working. The management is committed to exceptional care. On move in, the staff arranged and rearranged, hung, moved, catered. They painted the apartment to the color of her choice. There is weekly sparkling housekeeping and one day laundry service. There are all levels of care from independent living to memory care. She needed help with showering and dressing. But in addition, someone would always pop by to check on her in the morning, make up her bed and set a small breakfast. And they checked on her all day. Always going the extra. There is plenty to do. There is a pool, a movie theatre, a workout room with personal trainers , an on-site physical therapist, a library, classes, lectures, guest speakers and performers, happy hour, a piano lounge, a hair salon, transportation to all of the local shops and conveniences and a coordinator to arrange a driver for doctor appointments. There are three meals in a lovely dining room. The staff and the residents are very friendly and make sure that a new arrival is introduced to and assimilated into the community and she made what became close friends In a medical emergency, Provident Mission Hospital which is a Level2 trauma center is only one mile away. In addition, Heritage Pointe offers accelerated care in their Sage Unit. We, her family, are so grateful for the loving, expert care she received in their beautiful surroundings

Our parents have been living at Heritage Point for the past six weeks and I can't say enough good…read morethings about this choice for them from the start. Lorena Arriaga has been amazing in her kind choices and words to help us all navigate this physical and emotional change. the facility is beautiful. The staff is kind there are so many activities for people to keep busy and alert and alive. Thank you Heritage Point happy Sukkot!

If you're reading yelp reviews of SNF's, I feel for you+yours and sending all my good energy to the…read morefamily. Secondly, you probably already know that almost all of these facilities suck and are many flavors of sketchy. NOT this place. The Orchards gives off a whole different and positive vibe from the start when you walk in the main entrance. Everything is clean, actually clean, even the patient bathrooms, closets, behind the doors, everywhere is clean. The ratio of staff to patients is SO MUCH better than other facilities my family member has been too. I believe there's maximum 50 patients. The bedrooms are next level. They have 4-5 options ranging from a shared room with two people, to completely private with your own bathroom and living room/lounge area, obviously at a higher price point. But even the shared bedrooms are awesome as they have a closet/cabinet that divides the room, not just a sheet. Makes it so much better to have that division. ***Most importantly the Rehab staff is AMAZING!!!*** The amount of effort and thought they put into the individuals rehabilitation program is far greater than any other facility we have been to. They aren't trying to milk the process and allow people to just sit doing non productive activities just so they can bill for it. They're constantly assessing and evolving the game plan as they go. 10/10 best team of therapists. hands down. bar none. The staff communicates extremely clearly and reach out if they have pertinent info in regards to my family members health, progress, and well being. Which is something I've never experienced, usually I have to track people down and it's like pulling teeth to get answers or info. The food is good, and comparably to other places it's the best menu I've seen. Don't get me wrong it's not gourmet living but they have solid options. When you see a plate of food, it actually looks a cooked meal, not school lunch slop. They also have off menu items like sandwiches and what not if your family member is a picky eater. If you got this far in my Mega novel of a review then you obviously are deep in the process and looking for answers. Again, sending you all my good energy and if you can get your family member into The Orchards, don't hesitate and end up in another depressing SH**hole, pull the trigger and give your family member the best chance at success. Much love -Rich

My husband spent 8 weeks at The Orchards receiving skilled nursing care after breaking his tibia…read moreand being placed on a strict no-weight-bearing restriction. Eight weeks is a long time to be in a skilled nursing facility, so we had plenty of time to experience both the positives and the areas that could use some improvement. Overall, the care he received was very good. The CNAs, nurses, physical therapists, and office staff were all caring, helpful, and supportive throughout his stay. The facilities themselves are definitely 4-5 star. Having a private room made a huge difference. When you're in a facility for an extended period of time, having even a little privacy can help you feel almost human again. The Orchards also has equipment and machines to assist with just about anything you may need, which was very helpful during his recovery. There are a few areas that could use some TLC. Being asked each day what you would like for breakfast, lunch, and dinner is a definite plus, although the food would often arrive lukewarm. The PT and OT schedules were also somewhat laid-back. We were never quite sure when they would arrive, although the therapists and staff themselves were great. Getting into The Orchards was difficult, probably because of their good reputation and demand for beds. A very special shout-out to Katherine, who was absolutely amazing and went above and beyond to help us get him a bed. Her help and kindness during what was already a stressful time meant so much to us. Overall, we were very pleased with the care my husband received at The Orchards and are grateful to the staff who helped him through a very long and challenging recovery.

Harbor Care Homes for seniors is owned by Ryan Roche and Scott Messick. They have six homes in a…read morenice neighborhood in Mission Viejo that are beautifully redone and well run by these two partners. Ryan and Scott are friendly, helpful and are good listeners. If there is an issue, they work on resolving it quickly. It is easy to get in touch with them by text or phone. I really appreciate that they work hard to keep each home running smoothly. Their website gives great descriptions of what their philosophy is and what these homes offer for seniors in need of a pleasant home environment.

After 31 days of being at Harbor Care Homes, we felt our mother's safety was at risk as well as…read morebeing neglected, even while being on hospice. With several falls, injuries and a hospitalization, in addition to refusing to call 911, we immediately moved to a more supportive and caring home. Harbor uses word manipulation in their advertising to attract business, however do not offer what they state. It just did not feel like a "care" home. Unfortunately I would not recommend this facility for your loved ones needing sincere care and support. Thank you for the response. The fact that you used the verbiage "constant", in your reply, describes exactly the sentiment of Harbor, that we/she was a bother. It was never about the money, as we offered to pay more for better care and it was declined. All we wanted was a safe and caring place for my Mom and unfortunately the standard at Harbor was not that. The pictures I posted tell only 60% of what she endured, and "context " enough to express our experience; not to mention twice her laying on the floor for hours because staff was not able to lift her (or call for help) until my brother or I arrived. This is not personal, I understand you have a business to run, however the care level at Harbor left us with a lot to be desired. I do appreciate you working with us to accommodate your protocols and wish you and your families all the best.

I wanted to post about the Senior Living Place my Mom is at. Once again, I was brought to tears by…read morejust how special this place is. Today is my Moms 85th birthday and she felt like royalty. They set up the decorations and hosted a special dinner for her with several lady friends that live there. They even made margaritas for the group. If anyone has any interest or questions please feel free to pm me. The place is called Morningstar Senior Living and it's right by the Mission Viejo Mall. I could go on for days about all the activities they do. To me what truly makes the place extraordinary is how kind and loving they are to my mom. They genuinely love her. If anyone is looking for a senior living/ assisted living/ memory care place, I highly encourage you to go on a tour. My mom truly couldn't be happier.

From the owner: MorningStar of Mission Viejo is dedicated to making your retirement years carefree through a…read morelifestyle of comfort, enjoyment and wellness. Our three-story community nestled within Orange County offers 64 independent living suites, 41 assisted living suites, and 30 suites devoted to the individualized care of residents with memory impairment.

They are fantastic!" So helpful and I put my faith and trust in them to care for my mother…read more Madison is awesome and so is Mariannia. The owner director Alan Shelley is hands on. And takes the time to play a game of cards or just sit and talk to the residents at Royal Inns 1 and 2. I would highly recommend them for you're family member 100%.

Although my mom's stay at the Royal Inns was short, she received the very best treatment from the…read morestaff. Choosing this home was the best decision we could have made. We highly recommend this beautiful home.

My mother moved into Augustin Gardens in Mission Viejo on her 100th birthday, and she was blessed…read moreto spend the next three years there surrounded by exceptional care, love, safety, and kindness. From the very beginning, Tyana and her staff treated my mother like family. The home was always immaculate, peaceful, warm, and welcoming. Every detail of her care was handled with compassion, dignity, and genuine affection. Knowing she was safe, comfortable, and truly cared for gave our entire family enormous peace of mind. They do a beautiful job at the holidays celebrating with all the residents.  And when we came to visit, they always made sure they made space for us, so my mother could enjoy time with me, her grandchildren and great-grandchildren. These were some of the happiest years of her life, and we will always be grateful for the extraordinary people at Augustin Gardens. I only wish we had found this wonderful home sooner. Without hesitation, I give Augustin Gardens and Tyana my highest recommendation to any family looking for loving residential care for someone they cherish.

There is so much to say. Augustine Gardens truly treated my mom like a Queen. The owner and staff…read morewere absolutely incredible. It was the perfect home for my mom. The cleanliness, attentiveness, love and support made it complete for my mom. My mom's needs were fulfilled beyond our expectations. The quality of the place far surpasses anything we had experienced. After a few years sadly my mom passed. This place will always be in my heart that my mom was treated comfortably and lovingly. We were blessed that my mom was very well taken care of.

Nothing short of exceptional comments for Watermark. The staff, the facilities food attention and…read morecleanliness. Care is taken at every step. We are very happy my mother-in-law chose Watermark for her senior years. Steven was instrumental in her transition and we really appreciate his professionalism.

Horrible place for seniors to live. It's pretty new so very nice and that is deceiving. They are…read moreunhelpful, get mad if you put cameras in serior apartment saying their staff doesn't want it. They have little to no activities and some they do have are super inappropriate like boxing bc the activities director wanted to hire her son. The food is beyond terrible. Things get stolen left and right. Nothing they tell you when you go look at the place I is true. They refuse to give a second key to family members even with power of attorney. They aids just sit their talking Spanish to each other and talking about the patient. (They didn't know I understood) instead of caring for patient. The aids then complain if your loved one pushed their call button to much and they share a lot of their complaints with your lived ones which gives them anxiety: even when asked not too they still made a 100 year old women severely anxious about everything all the time. Stay far far far away from this place.