takes way to long to get oil change ( over a hour) and very unorganized , couldnt figure out how…read moremuch my unit needd , think i left a little shy

very generous nice people, they were kind enough to just let me vacuum out my vehicle cause that's…read moreall i needed before a date and yeah it went well.

Great location and excellent service that was provided by Yanzi (sp?), Paul and the pit man below…read morewas excellent. They informed me what the status was on everything, allowed me to make the decisions, gave me the costs in advance of the service, all the while being pleasant and engaging in conversation. I highly recommend this Lube City location in South 40 Plaza.

I got my oil changed back in April. Yesterday (June 21, 2023) I get an alert saying my engine oil…read moreis low. I didn't know why since I'm not due for another oil change for a while. When I check my oil dip stick, there is no oil. I also check underneath my truck and see there is oil on my filter. Luckily my engine is not blown.

Absolutely over-the-top service. Handsome young man met us with bottles of water (stellar on this…read morehot day) and a goodie bag at the car wash, then proceeded to give our truck a scrub down before we went in for the actual wash. It's my husband's truck, and I don't think it's ever been this clean! Thank you!!

What would normally be about an $80 service cost over $120. When I left I realized they had checked…read moreoff that my lights were checked and that didn't happen. They did check and replace my air filter. On my receipt it shows that it was checked but not replaced. The next oil change I received was from a licensed mechanic and I was made aware that my air filter casing had been broken. I was told the only way this could happen is if someone took it out improperly and that when my last air filter was changed, they would have noticed this and should have made me aware of it if it was from a previous oil change or maintenance or unless. So not only did the oil change cost me way more than any oil change I've had before, now I'm stuck with a bill for a new air filter casing. I wouldn't recommend this place to my friends. I wouldn't even recommend it to someone I don't like.

Theres a reason this place gets a low review. I didnt learn the first time around and had to find…read moreout a second time. So this is how this scam goes. If your lucky enough to show up early enough where just so happens the secretary isnt in the manager slash mechanic Dale gives you a quote and time to drop off your vehicle. Once you show up the secretary happily lets you know youve been misquoted and its actually more than the quote Dale gave you. Coincidentally this is exactly what they did to me the first time around and Im sure of it it has happened to many others. Also completed requested service and didnt reset the sensors. Told to come back another day he was busy. I guess sense I already paid who cares right. The secretary is a real piece of work too and didn't like being called out their little scam. Save yourself the trouble of being over quoted and go somehere else. The second time around another shop asked why would they quote you so much. I said I dont know.

great customer service, great work, friendly environment - the girl at the counter is amazing. i…read morealways choose them whenever i can! been a huge help in keeping my poor little beater running strong!