Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

UPDATE 9/22: Unfortunately, the pattern described in my original review has continued…read more The washer identified as needing repair before my lease began was never successfully repaired despite four service appointments. After nearly two months without a usable washer, I ultimately replaced it myself rather than continue waiting. Good Life provided a $500 credit for the prolonged loss of use and my time dealing with the issue. The refrigerator remained unable to properly cool for two weeks, despite two unsuccessful repair appointments. After continued delays, I escalated the issue to Good Life's CEO and ultimately found a technician myself who was willing to come out over the weekend. A part was replaced and the refrigerator eventually began cooling. I was told compensation for the two weeks without functioning refrigeration would be discussed after the repair, but I have not received that compensation. On September 11, I reported that the A/C was not cooling. Later that day, water began coming through a ceiling vent onto the upstairs bathroom floor. I contacted the emergency maintenance line regarding the active leak and received no response. I cleaned up the water and placed a pan beneath the vent to contain the continuing leak. An HVAC technician came the following morning and found a frozen coil and failed safety switch. I was told further work required management approval. As of September 22, the A/C/water-leak repair has still not been completed. What has been most frustrating is not that things have broken. It is the repeated delays, unsuccessful service appointments, lack of follow-through, and the amount of responsibility I have had to assume myself to get significant maintenance problems addressed. My concerns also extend to a property owner's perspective. An active water leak has the potential to cause additional property damage, yet my emergency maintenance report received no response and the repair remains incomplete. I would expect a property management company to respond promptly to significant maintenance issues, coordinate the appropriate professionals, and follow through until repairs are actually completed. Unfortunately, my experience over the first three months of this tenancy has shown a recurring pattern of significant maintenance issues requiring repeated follow-up and escalation before reaching resolution--if they reach resolution at all.

After an absolute nightmare of renting my property through another property management company I…read morefound Jeffrey Oneal and 360 Residential. With me living out of state, Jeffrey handled the transition to his care and my tenants needs without me having to do much more than provide a few details and a phone call. As my property manager, Jeffrey ensured my tenants and I were all taken care of and never treated as a number. When it came time to sell my house, he rolled right into it with superior speed and enthusiasm. With the virus lock-downs, I was unable to travel to aid with selling my house. Jeffrey took care of every conceivable issue and treated me and my house as a friend and as his home. He nailed it on choosing the right date to list, the exact price to list for, and the perfect offer to accept. He set the market for my neighborhood, got my high asking price, and closed on time with zero headaches. I feel lucky for having had an amazing Realtor when I bought my house and for lightning striking twice with Jeffrey selling my house. Knowing what you do not know is the truest measure of wisdom and why we hire professionals. Be wise enough to put your faith in Jeffrey's instincts and let him treat you and your home with the best of care.

Whether it's renting or selling, Jeffrey ONeal is the man for the job! My condo was on the market…read morethree days and it was sold! Why? Because he knew exactly how to stage it, paint it, and present it. I also was able to receive far more in the sale than expected! (And in today's market, this is unheard of!) I was out of the country for the entire month of escrow, and Jeffrey handled everything. I came back into the country, signed the final papers and collected my large check! I wouldn't believe this if I hadn't experienced it myself! But in addition to all of the above, Jeffrey went far beyond the call of duty to help me out with my renters in my other property, willing to meet and greet them at midnight, later dealing with necessary repairs. Needless to say, I cannot say enough about Jeffrey ONeal. He's such a sincere, hard working, communicative realtor, who deserves the ultimate success in his industry. I have bought and sold properties over the last 40 years, so this is not to say I lack experience with realtors! However I would never repeat business with any of them. I have other properties to sell and another to buy; without a doubt, every transaction will be done with Jeffrey.

I could not be happier with American Heritage Properties. They have been managing my property for…read morethe past 25 years, and throughout that entire time, I have never had a day when the home was not rented. Their team has consistently been responsive, professional, and helpful every step of the way. They have taken the stress out of managing my property and have provided outstanding service over the years. I am extremely happy with their service and would highly recommend American Heritage Properties to anyone looking for a reliable and professional property management company.

full disclosure - i am not a fan of any property management, i like to do my own maintenance and…read morerepairs, but i expect management to at least screen and manage renters. i parted ways with this company a year ago due to my frustration with their trusted maintenance basically letting my place fall apart, now still dealing with the tenant they placed. apparently their screening process was, i found out after much to my dismay, was the tenant got hooked up due to someone at the company being a friend. now I am dealing with evicting of the tenant while he squats there with multiple other people.

I wish we had met Ryan Case and the Bottrell Team a year earlier, when we first considered selling…read moreour San Diego home. Unfortunately, we allowed a friend to steer us toward the wrong agent, which ultimately cost us six months with nothing to show for it. This time, we did our homework and interviewed five different agents. Ryan stood out because of his persistence, thorough follow-up, and clear strategy for overcoming our home's previous overexposure on the market. He truly was available 24/7, just as promised, and delivered an offer we didn't think was possible. Even when a difficult inspection threatened to put us back at square one, Ryan remained calm and immediately brought in several affordable tradespeople to address the issues. He was the glue that held the entire transaction together and never stopped working on our behalf. We wish we could give Ryan more than five stars. He is truly incredible at what he does. A special shoutout to Donna and Julianna as well, they were equally fantastic throughout the entire process!

As a tenant of a rental property, I have been very happy with Mojgan and Ryan's communication and…read moremanagement of the property. They have always communicated with tenants about important notices and have been very timely in their responses to issues that have come up. Not only are they timely, Mojgan is very respectful, effective, and helpful in her communication. She has been one of the best property managers to work with! Having two property management companies before this, I cannot say enough about the professionalism, effective communication, and care that AllView Real Estate staff have provided!

I am very impressed with Legacy Propery Management services. They found a great tenant for me very…read morequickly and have been on top of all issues that the tenant had specially early on since I had remodeled my place. Wayne the owner is an extremely friendly and professional ​person and understands everything from both an owner and a tenants perspective and addresses all of them efficiently. Highly recommend this company to manage your property.

Had a very positive experience working with Robert. He got us the right tenants and made regular…read morechecks on the property before it was rented. I appreciated all the communication and effort he put into renting my family home.

Long overdue review and kudos to Green Street and ESPECIALLY EVAN! Evan has helped manage…read moreconstruction and remodels, lease, and manage short-term and long-term rentals for me. He goes above and beyond to proactively reduce potential tenant issues (benefitting the bottom line) by being extremely detail oriented and thorough, often going above and beyond the scope of work. Evan cares for my investments like they are his own. His work ethic I find to be very hard to come by these day! Bonus: Evan's designer has created spaces way nicer and for a much lower budget than which I could have ever decorated/outfitted the properties. Evan's airbnb reviews are stellar! I've also had interactions with Hannah and Bart, both brief yet positive! THANK YOU EVAN and Green Street!

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I've had an excellent experience with Meridian Property Management. Over the past year and a half,…read moreI had the pleasure of working with May, Sandy, Marc, and Alex, and each of them was attentive, professional, and easy to work with. I really loved my apartment in North Park and was really happy I moved in. All maintenance requests were handled efficiently and the team always got back to me. They made the process smooth from start to finish and were always responsive to my needs. I would absolutely come back to them in the future if the opportunity arises. Highly recommend this company!

Fair warning if you are trying to rent somewhere that uses this company. The woman in charge of…read moreapplication approvals has no clue how to read credit. I was denied due to, and I quote, "Every account being at or near its limit". Mind you, I spent the last 10 years pulling and submitting credit to lenders myself, so when I got the copy of my credit she was referring to, I noticed there was no section on the report that showed account limits, just the maximum balance that was ever held on said accounts and what the current balance was. I proceeded to try to explain to her that "Highest balance held" and "Account Limit" werent the same thing, which she then argued with me about, while telling me that my card with a 20k limit and 3k balance was maxed out. I called and tried to find someone else to speak to, in hopes I'd run across someone that was more proficient at reading credit reports, and while I did get a hold of her boss, I experienced the exact same issue with her, insisting they knew what they were doing as they both used to be lenders themselves. I can see why they aren't any longer. I can't tell if this is intentional in order to collect application fees or if it is really is just asinine levels of professional gross negligence. Being denied due to legitimate credit requirements or lack of income or rental history is one thing, but having time and money wasted just to be denied due to someone's inability to do their job properly, is pretty irritating, especially as someone that has multiple satisfied auto loans, credit cards, personal loans, and a mortgage, all with flawless payment history. Hopefully whoever runs the company pays for some better training for their company's(and renters) sake, because my entire experience with them was depressingly amateur.

As an out-of-state property owner, I self-managed my rental house for 30 years and decided this…read moreyear it was time to let the pros handle the ever-changing lease laws. I called several companies and was immediately impressed with the Comana Company's professionalism and positivity. They provided me with clear instructions for their tenant placement services, and the fee was extremely reasonable for the personal services provided. They were the winner hands down! Alex, the owner, made excellent suggestions for a few improvements and the property manager, Carla, was outstanding with communications and referrals for maintenance services I wanted to establish. I am happy with my whole interaction with the company and their personal service commitment. The fact they found a well-qualified tenant within a week was icing on the cake!

My family & I enjoyed staying at one of the apartment buildings owned by Comana Company for 5…read morewonderful years. It was such a beautiful experience living in a family oriented environment. I also want to thank Pedro the manager, he was always helpful and responsive whenever we messaged him . Thank you