If I could give this company zero stars I would! I contacted the owner Darrell about two weeks ago…read moreand informed him I would be coming in town to help my mom move. My mother is downsizing after 25 years. I called and he was working so he called back. My mom is moving from a 3 level home into a 2 bedroom apartment. I told him everything and asked the rate and how to confirm the date; He informed me that he would be there with a few guys and the rate is $175/hour and we agreed and said he didn't need to come out and see anything. I asked if he could break down her bed and he "said I normally don't but I can do that". He didn't bring any tools to breakdown the bed and I had to borrow tools from a neighbors; he the states he would not be putting it back together. I got on task rabbit and hired someone to put it back together; no problem. I ensured he had my mother's number since I would be flying in that day and he had the starting location. 8/2 the day of the move he texted us he would be a few minutes late since he had to pick up his uhual truck so he showed up around 1023am and finished at 3:15 which would be 5 hours. He tried to charge us for 7 hours and my mom said you haven't been with us 7 hours; I stepped in since I was paying him then he said it would be 6 hours as my mother had some items that wouldn't fit into her new place and we asked if he would bring them back to her home which he agreed. But as soon as I sent the payment $1050 he flipped ; The sofa he agreed to bring back he refused to touch; he had 2 items still on the truck and he agreed to bring those items back but refused to bring the sofa as he had first agreed. We get to the original location and I called to let him know we were here. He arrives and he's aggressive, yelling and rude; he opens the truck door and starts dumping the items in the street; I asked if he could put it on the porch as he agreed and he refused stating " are yall going to pay me to put it on the porch" ! I started recording him putting the items in the street and only then did he startedplacing items on the porch. He started yelling " I already spoke to my lawyer so it's nothing" His brother was agreeable to placing the items on the porch but Darrell refused at first. He told us we were putting his business in jeopardy and " I have to feed my kids with this business" , " yall unprofessional and unorganized"; we aren't professional movers and my mother hasn't moved in 25 years so him expecting her to get everything perfect is crazy. She didnt know the sofa wouldn't fit in her hallways and he had no problem removing them until the money was sent. I told him I had been nothing but nice to him and paid him so I didn't understand why so rude now when he agreed to bring back the items. He yelled at me " you a black woman and yall lie, that's all yall do, yall can't be trusted". I have the entire interaction recorded and he is the only aggressive, rude and yelling person! 3:02 pm I paid him and in that moment and he totally flipped the script almost immediately. Before he finished I asked for his lawyers contact information and the contract he brought up which he refused to give me either but brought them up. He showed up at 10:23am and was unloading the items on the street at 3:47pm. He told us how we wasted his time although he had been paid in full at 3:02pm and agreed to bring the items back and said " yall think this is slavery"; he agreed to bring the items back under no distress so I was confused why he was behaving so rude and aggressive. A google search of the owner will tell you everything you need to know; sorry I didn't do it before hand. Darrell Lardge Update(5:50pm 8/3/24) : he is now calling me and my mom multiple times after we left the review threatening us with legal action. We haven't told one lie so we will not remove the review but now worried about safety with his behavior. He's calling and text us both.

Darrell and Terry did a fantastic job moving us in. These two definitely had their work cut out for…read morethem as they had to muscle everything down two stories and back up three in the new place. Though they had their work cut out for them, they finessed everything into place. Our furniture is in pristine condition. They offer competitive pricing and clear communication. I highly recommend them.

Small Movers , do not honor they contract, I hired them to move a five bedroom house , and there…read morewas alot of damage done to my furniture and the company ignored our request to pay for the damages .

We love this company! Small movers moved us from STL to SWMO with no fuss. They were friendly,…read moreskilled and dependable. They were also refreshingly transparent about the cost (and they are very reasonable). Small Movers' office administrator was responsive and really held her staff accountable. We had a great experience.

Great experience all around. Communication was really good and responsive. They came the next…read moreday, and handled my heavy piece with great care. Very professional ! Shout out to Christian, Anthony and Karson for a job well. (And $500 less than the ones that showed up day before , and said I still needed to pay an extra $100 for insurance. I sent them on their way. All Star's flat rate covered it all with no surprises.)

Had a VERY negative experience with all star moving…read more It started with pushy texts about booking. Walked through showing all the art on the walls to pack and confirmed the services. When the movers arrived, the youngest one didn't know how to pack art. (The primary bulk of our move) and a supervisor had to "teach" him. He then proceeded to pack my art in ways that likely damaged it. (See attached photos) I called the owner to let him know what was going on and before I could explain fully, he interrupted and said "I'm sending the guys back". I would've let him know they were still here and explained further what was happening. (Which was that I asked them to just start moving and would unpack the poorly packed boxes myself, after sending him photos) When Matt arrived he asked to see the boxes. I told him I already started unpacking them. He said "well how am I supposed to know how bad it is?" I said "the photos I sent". I guess this is the point he thought I was trying not to pay for anything and attempted to cancel the job right there, claiming they were not a good fit, but not to worry, I wouldn't be charged. I said "I want to pay your team". He said "could've fooled me". He then proceeds to tell me he didn't remember about the art that was packing. (Why did we do a walk through then?) and that I don't know how to move. (No kidding, that's why I hired you), that HE supervises his staff, not me. (The only thing I asked his head guy to do was confirm if a box should look like that and he said no. That's when I called the owner.) This company is incredibly overpriced, lacks transparency, sends high school kids to pack boxes, and then blames the customer upon complaint. I insisted on paying, but they took an hour off my bill. (I believe this is fair financially as they were only here for 3) However, beware of this company and the tactics they use to pressure you to book, and the kids they send to do the work.

Very professional and courteous. Great crew…read more Super fast both on the packing end, loading the truck and unloading at the house. We moved from a condo downtown and they handled it like the professional company they are!!!!

I WOULD NEVER USE THIS COMPANY AGAIN. I hired this company…read moreto move my belongings, including a washer/dryer combo worth approximately $1,900. When the truck was opened at delivery, the unit had tipped over and the dryer glass was shattered. The company later denied my claim, stating I signed a liability waiver because the units remained stacked. My issue is not that the units were transported stacked -- it's that they appear to have been improperly secured during transport, causing the straps to fail and the appliance to fall. I trusted the movers to transport the unit safely. Very disappointing outcome and claims process.

BigJExpress Moving did a fantastic job with our move from Foristell to Wentzville. They were…read moreextremely professional and took the utmost care of our belongings. Highly recommend!

I had an excellent experience from the time they arrived to the time they finished and left. They…read morewere very considerate of the items they were moving for me, and I had no issues whatsoever! Josh is very punctual and very communicative from the estimate discussion to the final payment. Wanted to make sure everything went off without a problem. I would highly recommend BigJExpress!

1000% recommend Richard was on time, honest and fair with…read morehis estimates on time required for the job and all other costs. He checked in prior to and arrived on time as discussed if not earlier. He and Jeremy worked strategically and efficiently, no damages or loss occurred. It was an absolute pleasure to work with them, I would definitely use them during my next move in 2years.

They did a great job in helping us move and for a very fair price. They helped us move into an…read moreapartment that was on the third floor and do not complain. Would recommend and use again!

These guys are amazing. From packing fragile pieces to moving your entire house. Thank you Chris,…read moreNick and crew, they are top notch. They were able to move us out of a house we had lived in for 18 years and haul off all unwanted items. It is awesome to have them unpack and help me find new homes for all our things. You will not find a better price then Dielman moving and storage. I highly recommend them for your move!

They were super friendly and gave us a pretty reasonable quote. Unfortunately, we went with their…read morecompetitor, who did a pretty bad job. Looking back, we would have used them and will likely do so next time.

So you're moving? Congratulations! You have found the best crew and most professional leader in…read moreJosh! From the very first call, Josh made me feel very comfortable and confident I had found the right company. Every request, every question was met with "I've got you" and he did. Just relax, Josh has you. I was moving some (yes, more than 1) cabinets with glass panels and several antiques. Everything was draped with a moving blanket and wrapped to protect it. I was amazed! Every. Single. Thing. was well protected and secure. He treated my belongings with the utmost care, as if they were his own. Disaster struck when we realized my fancy bed was not likely to make it up to the bedroom. But, once again, Josh had me. His crew navigated those stairs like a boss and got it up there! (It's never leaving, but that's another story). Things WILL happen during your move, that's why you need someone like Josh so that when you panic, his quick thinking and his professional crew can save the day. When you meet Josh and his crew, it's like meeting family because they ARE family. Today he brought his brother and 2 cousins. When you select RD Moving, you are supporting a hard working family and a small businessman who has taken his considerable skills and professional mindset to the next level. RD Moving is the best choice you can make. Josh will guide you through the process and help you navigate the inevitable bumps. His smile and positive attitude will calm any situation and you will have an excellent experience, no matter what arises.

Ben and Sean provided professional and prompt service. Everything arrived in perfect condition,…read moreand they went out of their way to make sure everything was positioned correctly. These guys are the very best movers and in the last 20 years with 4 moves from different states. I recommend them 100%. Kind, helpful and more than efficient.