I wish I could give (0) stars. Our family had a NIGHTMARE, HORRIBLE EXPERIENCE at Anderson in…read moreAdrian! I would NEVER EVER WORK WITH THEM again. Some guy named "Jason" literally refused to let us get some ashes for our departed brother, becuase others made a claim of kinship, but allegedly never verified. He laughed at our family, and became combative, not de-escalate, but combative, while we pleaded to let us LEGALLY get some of our departed brother's ashes! Jason should be ashamed of himself and honestly should be FIRED or at least APOLOGIZE the grieving family! My god!

Excellent service to customers and the community. Anderson is now Anderson-Marry but still the same…read morevalues and quality of service. They have plenty of special events around the holiday season for you to check them out and see the facilities. Each and every person is caring and respectful. Plenty of parking, beautiful converted old home, and muted decor that is refined yet, homey. Funeral services are unavoidable but when the time comes and you need someone, this is the place you can trust.

I called to make an appointment today because my daughter passed away on Friday. They had zero…read morecompassion and treated me like some number instead of a grieving mother. They were more worried about defending their jacked up prices than they were about helping me. They were absolutely the most cold horrible people you could ever speak with, especially when you're grieving. You'd think they would have some empathy since they do this for a living but obviously they are desensitized and should close this business because they do not know how to treat people.

Dealing with the passing of a beloved family member is hard enough, but the ordeal this funeral…read morehome put my family through made that experience even worse. My grandmother, whom I was extremely close to, passed away on Dec 7th. My Grandmother had a favorite blanket that we used for a private viewing for our family. Several members of my family discussed in detail with the funeral home that this blanket would be returned to the family after the ceremony, however this funeral home refused to return the blanket when we tried collecting it and then they carelessly destroyed the blanket. Another piece of my Grandmother gone forever. We asked to take the blanket the day we left the viewing, but we were told "no," and that we "couldn't take it" at that point. The matter of returning the blanket to my family was brought up again with the funeral home. We were told that Cheryl Marshall, the woman who we were working with and coordinating the services knew the blanket was to be returned to us, however she left before we were finished with the viewing and clearly did not pass the message along to other staff working at the funeral home. I don't know what happened or where the communication went wrong between the employees at the funeral home, but the blanket was never given back, and we were told that it was instead sent with my grandmother for cremation. This blanket was a keepsake that was supposed to be passed down me and my children, and it meant a lot to me. While the blanket was not going to bring my grandma back, it would have provided me with comfort and closure since I wasn't able to say goodbye. It was the blanket she covered up with for naps and at bedtime, and it was something she always had with her. It would have been a very big piece of her that I could have to remember her by, but it is forever gone due to the carelessness of this funeral home. When I was told about the blanket at the cemetery, it was like my grandmother was being taken away from me all over again. The lack of communication and the empty promise of returning something so important is downright unacceptable--especially during such a time of grief for my family. Furthermore, my family paid the funeral home for the services for my Grandmother in full only to be asked later on for an additional $800. My uncle--who managed the finances associated with my Grandmother's passing--has no idea why more money was owed and why he was not provided with the total itemized list of expenses and everything owed upfront. As we were in a time of unexpected grief and mourning, he took the additional money out and paid the $800 to the funeral home without question. Then, on March 14, my uncle was contacted again by the funeral home 14 weeks later. They notified us that we owed an additional $50 more to them!!! We were never told what all these additional expenses were for, and I question whether they were legitimate charges or whether they thought that they would take advantage of a family in pain and mourning. It is worth noting that when we questioned where this additional $50 charge was coming from, the funeral home rescinded this charge and told us that we have paid in full and that the additional charge was from the town of Marengo not them. For a profession that deals with families experiencing grief and pain, this funeral home showed a clear apathy for my family's suffering. They were careless, and their shady business practices and process of invoicing is questionable, to say the least.

Oak Hill is a large, beautifully kept cemetery. Home to the graves of several famous folks like the…read moreKelloggs and Posts (both of breakfast cereal fame) as well as famed abolitionist Sojourner Truth, it's a wonderful place. Many large old trees provide shade, the grass is nicely tended, and the roads are easy to navigate with plentiful places to park a car while visiting. Fascinating old stones and monuments mix with newer memorials for a very interesting environment, and the staff is very helpful and informative should you have a chance to speak with them.

We cannot say enough positive things about the Hohner Funeral Home…read more Attentive, compassionate and professional in all aspects of our son's funeral services. We are particularly indebted for the way they accommodated our special needs and requests. From our first meeting they made it clear that they wanted our son's service to reflect his wishes and those of his family. They succeeded in doing just that. Thank you. Jim Brundirks and Sue Kase

I never write reviews, but I felt compelled to share my recent experience. The woman I spoke with…read moreon the phone was quite rude. Earlier in the day, I called to inquire whether a family member was at the funeral home so I could assist my grandmother in sending a Red Cross message. Later, I called again to confirm that the family member had not yet been handled or transferred, as I had been informed otherwise by a relative. I'm not sure if this lady is having a bad day or what, but regardless of the circumstances, I believe it is wrong to speak to or treat grieving individuals, especially service members, in such a manner. Based on this lady's demeanor, I am glad my relative is not at this funeral home because a business is only as good as its worst employee.