Had a great experience with an unfortunate circumstance where a wheelchair was needed temporarily…read more Service was prompt and helpful, prices were reasonable, pickup and drop-off were quick and easy. While I certainly hope I don't have a need for the medical equipment they provide, should the need arise they will absolutely be my first call.

Rented a wheelchair for a couple of days and found their service efficient…read more The wheelchairs was of good quality, lightweight, and useful to us.

### Outstanding Customer Service from Karen and Scott…read more I can't say enough good things about my experience with National Seating and Mobility, especially working with Karen and Scott. Karen has always been absolutely amazing and pleasant to work with. She is incredibly customer-focused and genuinely committed to helping me get my wheelchair back and functioning as quickly as possible. She worked with me throughout the entire process, helped get all the necessary paperwork completed with my healthcare provider, coordinated the delivery of the parts, and helped get a technician scheduled to complete the work. When Scott came out, he was courteous, professional, and eager to help. He quickly diagnosed and took care of several issues with my chair. The sling had become severely sagged and screws had come out, which was causing problems with circulation in my legs. The casters were also almost locked up, and I needed new wheels/tires. Scott got everything squared away quickly and even replaced the seat back. I couldn't be happier with the service I received. Karen and Scott both went above and beyond to make sure my wheelchair was repaired properly and that I could get back to using it safely and comfortably. **Thank you to Karen, Scott, and the National Seating and Mobility team for the excellent service. I will definitely continue using them for my wheelchair needs and highly recommend them to others.**

If you want to be underpaid by tens of thousands If you want…read moreto be overworked If you want to be blamed for other people's issues If you want anyone manager & above to throw you under the bus Work at National Seating & Mobility. If you don't like any of those things, get as far away from this company as possible.

When I purchased tmy mobility van from this location, they neglected to tell me that the vehicle…read morehad been in an accident. I found out from them approximately 2 months later when attempting to sell it back after I no longer needed the vehicle. I purchased the vehicle for Approximately $45,000 and when they called me back reported it was in an accident and could only offer me $19,000. They were deceptive with me when I purchased, and do not recommend using this organization. And the financial manager promised me a lower interest rate and was also deceptive about the final arrangements for financing. I do not recommend using this facility as they take advantage of people with disabilities.

This was the first place I called in an attempt to get a ramp installed on my van. I was told that…read morebecause my van was not 2021 or newer, they could not help me because their ramps are prefab mods. If you need a ramp for your van and it isn't 2021 or newer, don't bother with this place. I docked a star just because places that I called after this offered me suggestions and other leads, even if they couldn't help me.

This place is great! The guys were great! Kevin gave us…read moregreat customer service! I was going to art festival and needed to rent a scooter, because I can't walk long distances. I rented on Friday and returned on Monday, and they didn't price gouge me either! Price was VERY reasonable! When we returned the scooter, Kevin spent a good long with us letting me "test drive" The scooters! He was incredibly patient and has tons of knowledge that he is will to share! Ok, if you can't guess All Star impressed me a lot! Give them a call, you won't be sorry! Tyler was great too!

Great service and communication, worked around my schedule. Couldn't ask for a smoother experience…read more Thank you!

Beautiful boutique! Friendly staff! Christmas decorations are gorgeous! Lots to choose from!…read more You just have to go!!

From the owner: Access & Mobility Installs and repairs the best mobility and accessibility products such as: home…read moreresidential elevators, stairlifts/chairlifts, vertical platform lifts/wheelchair lifts, and ceiling track systems for both home residential and small commercial applications. Bruno – Stairlifts/chair lifts, and Vertical platform lifts/wheelchair lifts Savaria – Elevators, Stairlifts/chairlifts, Vertical platform lifts/wheelchair lifts Handicare – Stairlifts/chairlifts, Ceiling lifts Guldmann – Ceiling track systems Access & Mobility will meet your unique Home Residential Accessibility needs at a cost you can afford. We work independently or in conjunction with architects, builders, and contractors to custom build exactly what you want. And, we deliver your project completed ON-TIME. We’re Local, Agile, and Different Than the Rest! We Create Custom-Tailored Solutions to blend seamlessly into existing homes that others deem impossible. We’re a Total Solution Provider that can perform exterior and interior home construction modifications needed to accommodate your accessibility equipment such as building a shaft way for the elevator or moving a door. Our Reputation for highly satisfied customers coupled with our High-Quality Service has earned us projects with the State of TN and Veterans Administration (VA) for addressing their constituents’ accessibility needs for: Proven Track Record meeting project dates We stand behind our work and guarantee your satisfaction.

My wife called Verus beforehand to check on how much CPAP supplies would cost. She asked the Verus…read moresales person to call our insurer to check on the deductible, copay, etc... The Verus person called back and said that Verus is "in-network" and that we would only have to pay around $40 for the equipment. Well, fast forward a few weeks and we get a bill from Verus for over $220. We checked with our insurer and it turns out that while we have met our "in-network" deductible, we still have a large "out of network" deductible. AND... Verus is out of network with our insurer. So my wife calls Verus, gets a 1st line representative who can't help, but who, after much badgering, allows my wife to speak to a supervisor. The supervisor, who it turns out works for AdaptHealth (which owns Verus), is very nice and finds in their records that their sales rep documented a $110 estimated cost for equipment after the earlier phone call with my wife. a few minutes on hold, the supervisor comes back and tells my wife that they will charge us $100 for the equipment. We take that small win and decide to use Sleepquest next time, as they are in-network with our insurer and it would have only cost us $20 for the same equipment.

Worst customer service in my 78 years. No one answers phone, terrible prerecorded music. My…read morepulmonologist ordered a new CPAP machine for me. Noone contacted me for 10 days so I called. Got no answer for 12 minutes. Was asked by their robot if I wanted a call back. I agreed. After 12 minutes, phone rang and the person who answered said she would transfer me to the "right department," We'll, getting to the right department took 6 minutes and that person said I needed to get to a scheduler, which she was not. SO ANOTHER TRANSFER. Took 17 minutes to get an answer and she said she could not schedule my delivery until I was on vacation, now 20 days after my doctors orders. When I mentioned my vacation and that we needed to go into September, she said her calendar was not updated that far out. This whole affair was a joke. I guess they don't care because they get paid by Medicare no matter how bad their service. I WOULD AVOID THIS COMPANY AT ALL COSTS.

Always had availability for a van. They have been so helpful to my family. Great customer service…read moreexperience. We are thankful for them!

Where to start was there to get a quote on a set up for my Van and i was never so pissed at their…read moreservice !!! So Rude and disrespectful to me and my Family the guy in his 30s was extremely loud and Rude to my wife so we left disappointed!!! Just wanted to let people know about this experience