Matt was super professional, quick and his pricing was really fair…read more We got my mother an e-bike (trike style) and wanted to have it assembled. Called Matt and he came over and picked it up along with another bike that needed a tune up and better kickstand. He promised the bike back back in less than 2 days and had them done earlier. When he came to drop it off he showed my Mom how it worked and even worked with her to get used to it. We also noticed one of the other bikes had a flat tire due to a hole, he brought out his bike stand and fixed the tire. He's definitely very customer focused and was really patient with my older Mom.

My daughter has a membership with Rei, so we visit every now and again. I use a mobility scooter…read more While they do have automatic doors, the button on the inside door is so far back in the alcove, that I hit it and could not get turned around before the door closed. There were many areas that I was not able to get to. The socks, which is what I came for, are on a wall at the back of the clearance area. The floor was so covered in merchandise and the displays were so close together, that I could not get near them. The clothing aisles were all diagonal and impossible to navigate. Lastly, and most upsetting to me, my daughter and I were checking out at the same time and her cashier was really pleasant, greeted her warmly and kept up a stream of converation, but the one that waited on me was rude and barely spoke. I can't say for sure that this was due to my disability, but what else am I to think? Evidently Rei doesn't care for disabled people. Or maybe they think that people with disabilities do not need active merchandise, so they don't have to cater to them. Either way it was sad to be treated negatively just because I have to use a scooter to get around.

On occasion we come here to shop. I like to sip water all day long. I take an insulated cup to…read morework, I use one at home, I even like them on road trips in the car, so I was looking for another good cup to add to my mix. I heard Yeti was a great brand to keep the water cold for a very long time. I have been looking for a color I liked and found a nice red one here called Harvest Red. I do not think Yeti is discounted very often, so I probably just paid they typical price, but I liked their assortment. Their customer service was really good. Many people talked to me to make sure I found what I needed and they were all very friendly and personable. They do ask you to join their club. I do not buy enough for it to be worth my while but it seems like a decent deal if you do buy here often since it is one fairly small payment for life and allows you to accumulate points or get a discount. They have a small but nice shoe selection, and I like the clothing selection as well. If you are interested in a smaller, less overwhelming sporting goods shop, this is a nice one.

This is hands-down, the best bike shop in Metro Detroit/ all of SE Michigan. I said what I said…read more There is nothing quite like a locally-owned bike shop full of incredible human beings who are truly passionate about what they do, and who have taken the time to build an entire community around that. * CHEF'S KISS * I so appreciate all of the effort that this shop POURS into the local community: hosting events with the All Bodies on Bikes organization, hosting cycling clinics and events for the local Venture Out women's group, hosting drawings to give away bikes to local children, being a sponsor of the local velodrome, running support for the local mountain bike events/races, running support for the local cyclocross races, hosting regular weekly shop rides, etc, etc. I love that they've brought a local artist in to do regular chalk murals on the wall in the front of the shop - how cool is that??? All of the brands that CFC carries, are all top-notch, quality brands. I appreciate that they believe in everything that they carry - you know you're getting something good and not junk just to sell junk. I did a bike fit with Larry several months ago, and I am overdue for a maintenance fit as I prep for a big race in the next few months. Larry is incredible to work with. Not only is he an amazing human being to begin with, he is full of knowledge and an excellent teacher who wants your participation and understanding in the bike fit that you're getting. I felt very comfortable asking all of the "stupid" questions, and working with him to figure out exactly what I needed to get a good fit. Whether you're new to riding, or just haven't ever taken the time to get a professional bike fitting, I would 100% recommend scheduling a fit with Larry to make sure that you are comfortable and getting the most out of your bike. If you're in the market for a new bike, looking for bike maintenance, looking for ideas for modification or inspiration, looking for bike accessories, or just looking for local trail recommendations, this place is absolutely a must visit. I will never ever hesitate to recommend Clever Fox Cyclery.

Deceptive business practices. Extremely condescending to female cyclists in the community…read more I experienced the most mansplaining possible every time I stepped into this store. So much so that I was scared to tell them I no longer wanted the wheels that they convinced me to buy before a big move. Go to other local bike stores owned by Michigan natives who care about the community. This shop will play into old cycling politics and will protect their own business over their customer's best interest. I wish them the best of luck surviving as an independent bike shop in Michigan. It's a really tough market and they honestly had no idea what they were getting into

Bicyle need a tune up? Look no further than Velofix!! They come to you in their mobile truck! Love…read morethe incredible service, ease of doing business, knowledgeable, reasonable prices. We had two bikes that made it through the long move from California last fall. Tires flat, dusty/dirty, needed cleaning up, tune-up, etc. Appt times were two weeks out when I booked a basic tune up...they are getting very busy and now it's 3 weeks...so contact them and set an appointment right online; it's easy! Rob did a great job this morning. Highly recommend!

I needed a repair urgently as the local bike shops were booked solid. So I had Velofix come by my…read morehouse for the repair. Rob was great! Super nice and did an outstanding repair and explained everything nicely.

Warning !!! Do not buy any Radpower Bikes There are all…read morelemons!! They send me two lemon bikes and 3 dead batteries. I tried many many times to talk to somebody no body is there also many emails with no answer. I heard that they have 30,000 bikes on recall. Please do you self a big favor, stay away from Radpower bikes.

Contacted Velofix to assemble my Rad e-bike since local bike shops are overwhelmed and after I…read morefailed to put the bike together myself using Rad's video. Super happy that I did! At first I was kicking myself for spending to have someone else put together the bike when there are videos online. But it makes a world of difference to have a certified bike mechanic do the assembly. He was very thorough, and did a bunch of things I would not have known to do and the Rad video/instructions do not cover, like aligning the wheels and the brakes, checking to make sure that the frame was not bent during shipping, checking to make sure the spokes weren't loose, and so on. He had the specialized tools, waterproof bike grease, and all that for assembly. Rad does not send all the tools needed and my local bike shop did not have the right ones recommended. At the end, he gave an overview of how to ride the bike and waited while I rode around the block. He answered all my questions as a first-time e-bike rider. If you are going to spend the money to buy a decent e-bike, I learned it is completely worth it to have an experienced professional make sure it is in good working order. Excellent customer service!

I've been coming here over 25 years. just recently bought my son a BMX bike and decided to buy…read moremyself another one. When I had issues with the bike these guys didn't hesitate to repair everything at no cost, including giving me a new set of cranks without me paying a dollar, and they have always been willing to put in extra effort to make sure you leave with satisfaction in your visit. I wouldn't trust any review that's less than five stars when it comes to this establishment.

With the first order I purchased was a custom wheel, it took a little while but I was patient being…read morethey laced up the wheel for me and helped me pick the right sizes of spokes and what not. With the second order, I purchased forks and two tires. Didn't receive a tracking for a few days called multiple times...I ordered on a Friday at around 12:30am...didn't hear about anything Monday or Tuesday so I decided to call. They were saying that I could receive the items the next day or Thursday at the latest. I still didn't get a tracking number by Wednesday so I called again, they said the order was delayed because they didn't have one of the tires in stock...then, I got a tracking number. The tracking number said arriving Friday...it is now Friday and I have received a package. I opened this package up and it's just the tires...WHERE ARE MY FORKS?!?! The package was delayed BECAUSE OF THE TIRE!!!! I should've received the forks FIRST! As this was a 1 of 2 package...the tracking number was not provided for the forks. I called and the guy said he'd provide the tracking number right away....two hours went by and still no tracking. I decided to call again and he was making excuses for not sending the tracking. The status still said the forks weren't even processed for shipping and I asked if he could accommodate me by replacing one of the tires with a different color because it turned out that the shade of green that this tire was was not to my liking. I was asking him to send out a different color tire with the forks and a return label so I could send him the green one back, this was a MAJOR problem for him as he was acting like I was going to rip him off. I had spent over $600 in the past two weeks as a first time customer and he wouldn't help me with the tire...that was how I was treated over a $30 part when I spent over $600. He was saying it was my fault for choosing economy shipping but I only chose that because another employee said it would make a difference even if I chose the $50 extra shipping....so they lost my potential as a frequent returning customer. I should've received the forks first because it wouldn't have been a big deal to grab a different tire. These forks are specific for my frame and were $50 less with albes but now I wish I would've just ordered from source/sparkys to spend that extra $50 for better service. June 21st is tomorrow and it was my goal to have this bike put together by then, but albes has failed me. I've spent the last month collecting all these parts separately for my complete custom bike. There's no reason for lack of communication or for an order to not even enter transit until a WHOLE week later. Source/sparkys and eBay will be my go to vendors from now on, as for albes is dead to me.

Was in search of potentially buying an eBike (had never ridden one) - and out of the several stores…read moreI visited - this place by FAR had the best selection and customer service. All of their bikes are beautiful, with excellent features. And Wes & Margaret are very accommodating. I have not decided yet on one - but this store is great for sure.

I purchased an e-bike in 2022 from eze bikes in lake Orion. I recommend them for buying and…read moreservicing e-bikes. Wes, Violet and Margaret are not only extremely friendly they are very helpful and professional. I learned a valuable lesson by taking my e-bike to another shop to get my brakes bled only to discover they broke a delicate connector on my bike making it no longer functional. Wes came to the rescue and fixed it getting me back on the road quickly! If you are interested in purchasing an e-bike don't hesitate to buy here. They are truly the best!!

Ryan & team are very knowledgeable & professional. Very helpful in purchase of 2 e-bikes & rack…read more Great orientation provided.

I have been a customer of this shop before it became Erik's. As KLM the mechanics and sales guys(so…read moreof whom are still on the floor) were always lovely and helpful. The new Erik's manager, Ryan, has been rude to me now on three recent occasions. So it was not just one bad day I could weite it off as. It Must be his MO. I am now going to go out of my way to not have to shop here or bring my bike in for service ever again. I am done!