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Palmdale, CA

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HomeGoods

3.5 (30 reviews)
Closed • 9:30 am - 9:30 pm

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This is supposed to be all black matte. After one wash, yes you can dish wash them, the black is starting to come off!
Melissa J.

I went in today to take some black flatware back as the black matte was coming off the forks etc. I didn't have the receipt because one, I never keep them because I never expected a problem, and two, it wasn't a very expensive item and I thought they would back their product. Spoke with a Joshua who said he was the store manager. He said since the item was used they couldn't replace it! Well yes it is used, it is utensils for eating and I had no idea they were such a low quality product and the black matte color would come off!after the first washing. I then called customer service who equally treated me like a hardened criminal and said they couldn't do anything and could "investigate" for me. Well I was at the store and needed the replacement then so what good does investigating do? Not only that, I do not live in Palmdale so I wasted gas going there! I then called the Home Goods credit card department, (TJX), then told them my problem and they treated me the same way, as if I never mattered and was a bother. I told them I wanted to cancel my card. The girl on the phone at TJX did cancel my card, not once asking a valued customer as to why I wanted to cancel? I could see if I was bringing in furniture or something months later with no receipt but this was only two weeks later and it was obviously faulty product as you will see by the pictures. Goes to show how much they care for their customers; they don't!!! I loved shopping there but decided if they are not going to back something they sold me, that was a waste of my money, I will take my business elsewhere. Terrible customer service and I spent thousands there and WILL NOT do so ever again. I would love to hear your comments on how you feel by the looks of this black matte silverware (pardon the pun of "silverware"), why Home Goods feels they shouldn't have replaced it? Sell you crap product then treat the customer like a criminal as if I AM trying to rip THEM OFF; quite the contrary wouldn't you say? Way to go Home Goods - keep up the stellar work!

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Photo of Ane V.
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7 months ago

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11 months ago

The service was great!! There are so many things to look at and go through. I would like to have more time to browse.

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2 years ago

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3 years ago

I had a few questions and Aimee helped me out. The staff is very friendly and the store is clean, I'll be coming back.

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Photo of Q D.
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3 years ago

Lots of high quality home stuff friendly employee great store good prices clean worth coming!

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3 years ago

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6 years ago

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4 years ago

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5 years ago

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6 years ago

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4 years ago

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8 years ago

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Review Highlights - HomeGoods

“I could be wrong but I don't think this price is a discount styles store like TJ Maxx.”

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Angel Rugs

Angel Rugs

4.7(225 reviews)
40.0 mi•Historic South Central
•$

Amazing place with super nice and helpful stuff. Our cat ruined our carpet that we had to throw it…read moreaway and decided to get a new one last min today, found this place on Yelp and decided to give it a try. And we were so happy with place. They have ALOT of rugs to all the liking and different sizes. It was a difficult choice but we found the one we loved. And the guys were so helpful and nice. Def will suggest to all of my friends. Def won't beat this prices! The best!!!

I move around a lot. Almost every year I pack my belongings, put them in a truck and go looking…read morefor adventures to new locations and find a new place to live. With every move comes a need to buy new things and this store used to be my to-go -to place for rugs, for one big reason. Prices. I usually need something that will last a year or so in a new apartment, look nice but nothing fancy that will lay around and gather dust for years to come. Angel's rugs was perfect for that. This shop sells very similar inventory that other places around downtown and the fashion district area do but I always loved the fact that I could come in, do some bargaining and leave this place with a couple of excellent rugs for very good prices. Easy. Since the store changed location it is no longer the case unfortunately. They now have very similar prices to local HomeGoods, World Market and now there's absolutely no reason for me to drive to that $#!& hole DTLA, where my wife was literally afraid to step out of the car. It's obvious that these guys are trying hard to grow their business further from that small room at the previous location. Staying in downtown and moving to even a worst neighborhood was an idea that's far from the best, in my opinion though. I stopped by this year, tried buying a few rugs but after the owners refused to lower the price from 3-$400+ dollars, I had no choice but to go to, what used to be their old location and buy two rugs from their neighbours at Trims and rugs. Sorry guys. I know that in business it's very difficult to recover from a lower price tier once everyone knows you as a bargain place to purchase things. I truly desire you to achieve the level of success that your whole family is aiming for but raising prices and staying in the same neighborhood where people go for one and the only reason, to look for bargains is going to be difficult, to say the least. Good luck. I plan to keep stopping by once in awhile to see how the store is growing and maybe, hopefully score a deal sometime.

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Angel Rugs
Angel Rugs - Great addition to any decor

Great addition to any decor

Angel Rugs

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At Home in the Valley - Coming Soon The Holidays!

At Home in the Valley

4.2(111 reviews)
33.3 mi•Van Nuys
•$$
47 years in business
Locally owned & operated

My son and I were looking for rugs for our kitchen floor and also a smaller rug for our living…read moreroom. More like a doormat type of a rug. Well, after going to so many different stores and not being able to find rugs, we searched on Yelp, and this place popped up. By reading the reviews, it was pretty solid and convincing. We walked in last Tuesday morning around 10:45am, and got a very nice, cheerful, pleasant greeting from a lady by the name of Sunita. She was extremely helpful and very kind hearted. Showed us maybe 5 different kind/types of rugs. took our measurements into consideration and we decided to get 2 rugs for our kitchen, and a small one for our living room. It was rugs galore. The colors of the rugs for the kitchen was multi color between beige and off white. It was also very soft. The other one was black & in the middle was like off-black. For both of our rugs, we paid $42.00 and some change, not including tax. For the small rug, it was only 12.99, not including tax. They also had some rugs that were on sale. Actually, the ones that we got were on sale. If you get those rugs that we got from somewhere else, it probably would have cost you a fortune. Service by all their employees was superb and genuine. No frills. They not only have rugs, but also carpets. I noticed some rugs hanging from a rod, and some were placed on the floor, and the rest were rolled up at various sides of the store. They also had rugs that you can put on your walls. There is something for everyone. Store was very clean and pretty big. They have different sizes, styles, colors, shapes, material/fabric for everybody's home, office etc.. and liking. We purchased our rugs and were very content, satisfied and happy NOT only with our purchases, but the impeccable service by everyone. Go give this place a try, and you will NOT be disappointed!! Next time when I need a rug/carpet, I know where to go. Plenty of parking in front of the store. I don't know if they have their own parking or not, and don't know if they have restrooms. Thank you Surita, management, and At Home in the Valley...

I must give a huge and grateful shout out to the superb service I just received from Sunita. She's…read morean absolutely lovely person, and she was so helpful to me in picking out rugs for my new home. My husband and I purchased a multicolored round rug for our living room -- absolutely beautiful colors, a true statement piece. We also got a lovely, soft, and colorful rectangular rug for our office. Not only did Sunita help us with the merchandise and ideas, she also gave us excellent suggestions as to what we could do with our current rugs and where we could move them in our new home. We even pulled out the ChatGPT app and superimposed photos to really give us a visual. We've been shopping here for many, many years and have bought many, many rugs from At Home in the Valley. Sunita was incredibly sweet and very professional, so hats off her for customer service.

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At Home in the Valley
At Home in the Valley - Looks small from front but we are very large inside.

Looks small from front but we are very large inside.

At Home in the Valley - 1000s of rugs IN STOCK TODAY!!

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1000s of rugs IN STOCK TODAY!!

HomeGoods - furniture - Updated October 2026

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