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    HomeGoods

    4.0 (2 reviews)
    Closed 9:30 am - 9:30 pm

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    Ashley Furniture HomeStore Outlet

    Ashley Furniture HomeStore Outlet

    1.8
    (6 reviews)
    5.2 mi

    Buyer Beware! We were told we could receive a discount by…read morepaying with a check. What they failed to tell us was that before they would deliver our furniture, we would have to prove the check had cleared our bank. I received a text from the delivery company asking me to schedule a delivery appointment, which I did. One hour later, I received another text saying I would have to provide proof that my check had cleared. Why is the customer responsible for proving a payment has cleared? Doesn't the store have access to verify that themselves? I sent a photo of the canceled check. That wasn't good enough. I was then told I had to send it to the store instead of the delivery company. So I did. Now I've received another message from the store saying I must also provide proof that the money was actually deducted from my bank account. This process has been frustrating, time-consuming, and completely unnecessary. If this is your policy, it should be clearly explained before customers choose to pay by check and schedule delivery--not after. If you're considering paying by check to save a little money, be prepared for extra hoops and delays that were never disclosed upfront.

    Purchased 2 dining room chairs from the New Bern Store on Highway 70 East on February 6 and was…read moretold chairs would be on the truck on Thursday February 12. Chairs never came, no communication from the store. Cancelled the order on 2/28. We will not be back !!

    HomeGoods - furniture - Updated August 2026

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