Five Star Posted Just a horrible experience. Please look at…read morethe 1 and 2 star reviews. The vast majority of those other experiences align VERY closely with mine. Read those reviews before you decide on Five Star. I wish I had. On to the horror story... I wanted both powered fans (I already owned these) and also ridge vent in case of a power outage. They installed the fans but no ridge vent. They also didn't refund me or my insurance when they hauled off all that unused ridge vent. The fans aren't even installed properly because they're partially covered by plywood and 2x4s. Why would they even install it there? See picture. They pounded the drip edge on so hard that it dented the fascia and left a black spot. They left tire marks in my driveway and nails that I'm still picking up 3 months later. They screwed up my kitchen lights by dropping stuff into my attic and damaging the cans. See picture. On about May 7 (only a couple days after installation), I called to tell Robert about these issues and he said he'd have it fixed. He didn't. On May 17, I texted Robert for a wind mitigation recommendation AND I thought it would jog his memory about the driveway and drip edge. No response. Five Star called demanding payment and I said the job wasn't done. She told me she'd get someone on it. She didn't. Time passed and some snotty rude manager named Justin Ely called demanding payment a week or so later. I said the job wasn't done. He must have contacted Robert for details because a FULL MONTH LATER, Robert finally responded to that May 17 text on June 18. We'll get there soon. After listening to Justinand his condescending nonsense, I wanted to be done with these people and their incompetence, poor communication, awful follow-up, horrendous accounting, greedy attitude, the damage, and simple misunderstandings being blown completely out of proportion. To avoid Justin, I told Robert in the attached text that I was very unhappy and offered to handle everything myself if he'd just take off $1500 from this $30,000 insurance job that was obviously inflated. I have 3 out of pocket quotes that range from $16-$24k. This message was sent at about noon. Robert didn't respond at all. I called the next morning at about 10AM. No answer. 8 or 9 hours later, he had still not responded and I called the office. When Robert finally called back, he informed me that they double charged me for permits and extra decking. So they're demanding payment with snotty Justin and they don't even have their numbers right. Robert said he shared my text and then got Justin in on a 3 way call. I told Justin I was disgusted with all of this and mentioned the $1500 to just be done, give a good review, and I'd pay immediately. He got all upset, accused me of extortion, and threatened to sue me if I withheld payment. Justin told me his only goal is to make money. He asked if I ever give up any of my commissions and laughed when I said it's only happened twice in 25 years, but I will absolutely do right by my client even if it costs me money. Customer satisfaction is so much more important than mine. He then told me he'd also sue me if I told my neighbor about this. My neighbor signed up for a $30K roof on my recommendation. Seems like a good reason to try to make a me happy! On top of that, I'm also a Realtor who gets asked for contractor recommendations VERY routinely. If my roofer hadn't retired, I wouldn't have been calling Five Star. Now, I just remind the other 397 Realtors at my office that they should not be recommending or using Five Star. In the end, I got excuses and a $100 wind mitigation report out of them. They got a bunch of free material for another job. And I had to repair my own drip edge, fascia, lights, fans, and driveway. I'm so glad to be done with Justin's rollercoaster of incompetence and foul language. Until Justin got involved (after the text I posted), it was completely salvageable and polite. He's the problem. Despicable all around.

I am not satisfied with the level of customer service that Scott provides at Fivestar roofing…read more Dishonest and poor communication. I do not recommend Five Star Roofing.

The guys did an awesome job on my roof. I have knowledge of…read morehow roofing is done. The guys were spot on and meticulous from start to finish great value and service is not easy to find.

We had a great experience with SouthShore Roofing. After having two other companies try to scam us…read more(1 trying to convince me to lie to my insurance company for a whole new roof, gutters, and house painting) my expectations were low. SouthShore provided a professional proposal, took great before/after photos, communicated well and had a great online payment portal. I will definitely use them again.

I have the repair done recently. I have the new roof after 20 years. Their new roof include…read moredifferent warranty. The warranty are 25, 10 or no warranty. I got the 25 years warranty with transferable to new owner. After negotiations the price. We choose the color and pattern of the roof. I do have them changed all the trim in the same time. The who process take only three days. We do have to wait for the permit from building department and my community approval before proceed. I am happy with their work. After the job, they clean my surroundings. I did pick up some left over they didn't get.

Hurricane Milton tore a section of fasica and a few ridge shingles off my roof. All the area…read moreroofers are swamped and I knew it would be difficult to get someone to make such a small repair. However, I was worried the next big rain would cause water damage in my house. Mark from Allstar was at my neighbors (who had much more damage then me) giving them an estimate. I asked him if he could have someone fix my roof, thinking he would do it while they were working at my neighbors. Instead, he had a worker come out in a few days and make the repairs for a very reasonable price. Mark texted me to let me know what was happening and the worker did a great job. Very pleased and highly recommend.

Came out and did a consultation on our roof. Very professional, took lots of videos and photos of…read moreto explain the body of work that needed to be done.

After a house inspection I was advised of repairs needed on my roof for insurance purposes. I…read morecalled around and most roofers were not interested in performing repairs. Tampa Roof Repair was very receptive and advised that they would consider any size repair. They sent appraiser over and had a quote for me in quick order. The pricing was too high to be equitable in my estimation. So instead of haggling a better price, I negotiated for more repairs and better product at the same price and they agreed. We both ended up happy and the work was promptly completed. A pleasant and efficacious transaction and experience.

I strongly recommend Larry Miller Inc Roofing. They completed a new roof for our church which…read moretotaled 4 new roofs. They repaired all our damaged wood, damaged gutters and added new and adequate ventilation. We will be using them again for another roof at the church campus.

We had some water coming through our master bedroom after really heavy rains a couple of weeks ago…read more The hard part was, we were flying out of town the next day, and we couldn't leave the house with leaks going on so I started looking online for reputable roofers with great testimonials and reviews. That is how I found Larry Miller Roofing. Frank got back with me within minutes of my text (even though it was before their posted hours). He got Alex and another great worker to our home within a couple of hours, fixed up what needed to in order to stop that leak, and it gave us the peace of mind that we could leave town without our home being damaged. The guys found the source of the problem and pointed out some other problematic areas where we might need assistance in the future. Our house sitter found a new area of water coming in, we called Frank, and he sent a team out to take care of THAT leak while we were gone. We are so grateful for great customer service, fair pricing, and excellent work.

I called Alvarez yesterday morning (8:30a) to request an estimate for a flat roof with termite &…read morewater damage. The gal who took my call said he might be able to come that day to take a look. I was elated. Another co had promised to come out the week before but kept delaying. Obed Alvarez came out, took pictures and diagnosed the problem. So far, so good. I look forward to hearing from him and updating this review.

There's something about family owned and operated businesses. Alvarez is no different. They show up…read morewhen they say they are, they call if they are going to be delayed or are running late, they give in-depth repair estimates and pay attention to detail. Are you going to pay a little more? Slightly but it's worth it because unlike every other Woofter in Tampa, they don't subcontract work out. I had a hole repaired where an old furnace exhaust once was and it was a great experience beginning to end. Highly recommend this business

I cant recommend Spangler Roofing highly enough. The customer service and communication is…read moreexcellent. The owners are extremely knowledgable and personable. The workers arrived, worked steadily and were respectful. The yard was perfectly picked up and clean when they left. These people really know what they are doing. They improved my roof by recommending ridge vents. Jessica gave me her opinion on the color I should chose and I couldn't be happier with the result. She was on point. Pricing was fair and reasonable.They care about the outcome and I guess that's why they have been in business 40 years. So grateful I trusted them.

Prompt and professional. Repaired my lanai roof. Quality work and super nice guy. Definitely…read morerecommended!

Amazing experience with John Hogan Roofing. David was a pleasure to work with, as was the office…read morestaff. Job was completed in a timely manner and looks great. Would highly recommend.

We had John Roofing replace our roof in February and they did an amazing job. They were courteous…read moreand clean. They cleaned up everything when they were done. They said it would take 3 days and they were done in 2 days. They even worked in the rain. David was amazing also and he was there for the whole roofing replacement. They had to come back and reline one of the boards. Donna D